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Walkin drive Officer Customer Care 9th Sep -12th Sep

Walkin drive Officer Customer Care 9th Sep -12th Sep

Hdfc Bank

1 - 3 years

2 - 4 Lacs

chennai

Posted:1 week ago| Platform:

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Skills Required

inbound voice process inbound customer service inbound calls handling customer query customer complaints customer queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Responsible for Ensuring Zero defect complaints management for the unit
To Ensure accurate and error free complaint management for the complaint recieved at the call center pertaining to cards liabilities assests atc as they case may be
To Ensure Complete and accurate complaint resolutions with the defined TATS
To Ensure process complaince as per the set audit and Sq guidelines TATS

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