2 - 7 years
3 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Designation : Customer Service Executive
Location : Chinchpokli
Relevant experience required for Voice & Non-Voice process.
1. Resolving the client queries within the defined timeframe.
2. To resolve customer queries over phone and/or email
3. Strong verbal and written communication skills which includes (Fluency & Coherence, Grammatical ability,
Pronunciation & Interactive Communication)
4. Basic Computer knowledge is required.
1. Good communication and listening skills
2. Responding promptly, problem solving skills
3. Ability to explain information clearly and in a simple language.
4. Patience & Convincing skills
5. Empathy for customer needs
6. Possess good organizational and time management skills
7. Exhibit strong teamwork
Essential Educational, Experience Qualification & Compensation
• Qualification Needed: Graduation / Post Graduation (Relevant experience and suitable qualification will be preferred)
• Relevant experience: 1 to 4 years
• Upto 30 year
Interested candidates can share CVs on owais.pathan@sbicapsec.com
Sbicap Securities
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