Walk in drive For Change Management Role

Accenture

6 - 11 years

5 - 15 Lacs

gurugram

Posted:2 days ago| Platform:

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Skills Required

us process change management airlines international process customer service hospitality aviation travel process gds data analysis reporting amadeus

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Engage with your target stakeholders build rapport and trust as you prepare them for the upcoming change
Primary go-to-person for your target stakeholders with the goal to make the change frictionless for them be their liaison with other subject matter experts / leaders / other teams across the program
Manage the change working closely with your target stakeholders enabling & guiding them, managing the risks, helping resolve issues, and holding them accountable for their assigned tasks
Key responsibilities include:

Enable users with the understanding of the relevant tools and processes
Assist users in timely completion of the required change management tasks
Review and ensure accuracy and quality of the change tasks
Triage process and/or system issues and seek additional help promptly
Monitor & report the health of the change and escalate when needed
Analyze repeat questions, issues, learnings, and suggest best practices
Contribute to continuous improvement of the processes, knowledge & tools

Candidate should be comfortable with US shift(night shift),Work from office and rotational off.

Education

Experience

Please ignore in case if you do not meet this criterion.

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