Walk-In Drive at Infosys - Join Our Growing Tech & Support Teams

Walk-In Drive at Infosys Join Our Growing Tech & Support Teams!

Nagpur | 23rd & 24th July 2025 | 10:00 AM 1:00 PM

Location:

We’re Hiring For:

Customer Service – Sr. Process Executive (Voice & Sales)

Location:

What You'll Do:

• Handle domestic/international inbound calls with a strong focus on

  customer experience & inbound sales

  .
• Provide first-level resolution and

  upsell/cross-sell

  relevant services.
• Deliver empathetic and effective communication to build customer trust.
  
• Troubleshoot basic technical issues and escalate as needed.
  
• Record and manage interactions using internal systems.
  
• Stay updated on product knowledge and participate in regular training.
  

Must-Haves:

• Excellent spoken English

• Prior

  customer support or inbound sales

  experience preferred.
• Willingness to work

  night shifts (starting around 1 AM)

  .

• 100% Work From Office

  – No hybrid/remote.
• Qualification:

  Any Full-Time Graduate

Service Desk Executive – IT Support (Voice/Chat/Email)

Location:

What You’ll Do:

• Resolve technical queries related to

  VPN, O365, Active Directory, drivers

  , etc., via

  calls, chats, or emails

  .
• Use tools like

  ServiceNow, Remedy, Control-M

  (if experienced).
• Handle tickets and provide effective L1 support.
  
• Assist users across

  various operating systems

  and support productivity tools.
• Follow escalation protocols and ensure timely resolution.
  
• Adhere to client-specific

  training programs and quality standards

  .

Must-Haves:

• Strong

  communication skills

  .
• Prior experience in a

  Service Desk / IT Helpdesk

  role is a plus.
• Comfortable working in

  night shifts (US timings)

  .

• 100% Work From Office

  , No remote.
• Open to completing dedicated training programs as per project needs.
  
• Qualification:

  Any Full-Time Graduate

Walk-In Drive Details

Date:

Venue:

What to Bring:

• Updated resume (hard copy)
  
• Valid ID proof (Aadhaar, PAN, etc.)
  
• 2 passport-size photographs
  

Why Join Infosys BPM?

• Work with global leaders in

  tech, banking, and support services

• Competitive salary + night shift allowances + incentives
  
• State-of-the-art office environment and growth opportunities
  
• Access to world-class learning and upskilling platforms
  
• Fast-track onboarding for

  immediate joiners

Ready to Build a Career with a Global Brand?

Don’t miss this chance to be part of a high-performing team in one of India’s most trusted tech companies.

Walk in with confidence, walk out with opportunity!

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd