Greetings from Personal Network!
Now Hiring: Voice Process Executive (English & Hindi) Domestic Customer Support
Location:
Start your career with a reputed multinational company! We are looking for enthusiastic and customer-focused professionals to join our Domestic Voice Process team. If you have strong communication skills and a passion for assisting customers, this role offers a great platform for growth in a professional work environment.
Key Responsibilities:
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Manage inbound and outbound calls from domestic customers
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Resolve customer queries, concerns, and service-related issues efficiently
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Provide clear and accurate information about products and services
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Maintain polite, professional, and customer-friendly communication
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Update customer records and call details in the system
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Achieve performance targets related to call quality, resolution, and customer satisfaction (CSAT)
Job Requirements:
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Experience: 0-3 years in BPO / Customer Support / Voice Process
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Strong verbal communication skills in English and Hindi
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Comfortable working in rotational day shifts (no night shifts)
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Basic computer knowledge and typing skills
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Positive attitude with a willingness to learn and grow
