Voice and Accent Trainer

Job Description

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Voice and Accent Trainer Experience Range: - 5+ Job Locations : Pan India What You Will Do Training new hires on fundamental skills of Grammar, Voice & Accent, Culture and Soft Skills as per the organization standards. Use the various learning tools to enhance spoken capabilities. Listen to call on the operation floor, provide feedback to QA and conduct refreshers to improve language skills and soft skills. Assist QA Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching. What You Will Need Must have a bachelor's or master's degree in any field. At least 5 years of working experience in related field (T&D). Excellent interpersonal and communication skill. Should have handled Voice & Accent training in corporate sector. Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, Mother Tongue Influence etc. Should be willing to work in shifts. May be required to support customer meetings in night. What Would Be Nice To Have Microsoft Excel and Power point knowledge will be an added advantage. Show more Show less