Voice AI Engineer

Responsibilities:

• Build, configure, and optimize conversational flows in

  RetellAI.com

  (not just single-prompt agents).
• Translate business requirements into structured dialogue flows, handling multiple branches, edge cases, and real-life conversation patterns.
• Integrate RetellAI agents with external platforms via

  Make.com

  and/or

  n8n

  .
• Debug, test, and refine agent behavior to ensure high performance and reliability.
• Document workflows and provide best practices for scalable agent builds.
• Collaborate with the internal team to deliver client-ready solutions.
  

Requirements:

• 2+ years of experience in conversational AI, automation, or related fields (exceptions possible for candidates with a strong project portfolio).
• Proven expertise with

  RetellAI.com

  , specifically in conversational flow creation (not just single-prompt or multi-prompt setups).
• Experience with

  Make.com

  and/or

  n8n

  for workflow automation.
• Strong knowledge of

  webhooks, JSON, HTTP requests, APIs, and integrations

  .
• Strong problem-solving and debugging skills.
• Evidence of completed projects (portfolio, demos, or case studies) showing real conversational flows.
• Ability to work independently and manage time effectively in an hourly engagement model.
• Fluent English communication skills.
  

Nice-to-Haves

• Experience integrating with CRMs, booking platforms, or call management systems.
• Familiarity with other AI platforms (e.g., Dialogflow, Voiceflow, etc.) for broader perspective.