Visa Executive (Specialized in Russia and CIS)

Company Description

Salvia Travels provides exceptional travel experiences in Russia and other CIS countries like Kazakhstan, Georgia, Kyrgyzstan, Uzbekistan, Armenia etc. ensuring a hassle-free holiday for all travelers. From arrival at the destination airport to departure back to India, Salvia Travels takes care of all traveler needs, allowing them to relax and enjoy their holidays to the fullest.

Job Summary

We are seeking a knowledgeable and detail-oriented Visa Associate to handle the end-to-end visa application process for all Russia and CIS destinations like Armenia, Georgia etc. The ideal candidate should possess a strong understanding of visa requirements across Russia and CIS destinations and ensure seamless documentation and application support for our clients.

Key Responsibilities:

• Visa Consultation: Provide accurate and updated information regarding visa requirements, documentation, and procedures for Russia and CIS destinations.
• Application Processing: Assist clients in filling out visa forms, compiling documents, and submitting applications to embassies/consulates.
• Document Verification: Ensure all client-provided documents meet the specific requirements of each country’s visa process.
• Embassy Coordination: Liaise with embassies, consulates, and visa service providers to ensure timely application processing.
• Client Communication: Keep clients updated on the status of their visa applications and address any issues or queries promptly.
• Knowledge Management: Stay updated on changes in visa rules, policies, and requirements for Russia and CIS destinations.
• Problem-Solving: Handle escalations or urgent requests related to visa applications efficiently.
• Reporting: Maintain accurate records of visa applications and statuses and report to the management team regularly.

Key Requirements:

• Experience: 1–3 years of experience in handling visa applications or in a similar role in the travel industry.
• Knowledge: Strong understanding of visa processes for Russia and CIS destinations
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to work under tight deadlines.