Virtual Relationship Manager

Company Description

InsuranceDekho is an online platform that enables users to compare and purchase insurance quotes from top-rated insurance companies across various categories including Motor, Health, Life, and Travel. The process of buying an insurance policy on InsuranceDekho is simple and involves choosing the type of policy, filling in the necessary details, comparing different quotes, and making a payment. This streamlines the insurance purchasing process ensuring that users get the best deals quickly and efficiently.

Role Description

This is a full-time on-site role for a Tele-RM Intern located in Noida. The Tele-RM Intern will be responsible for assisting in the management and coordination of customer relationships, providing support and information on various insurance products, making outbound and receiving inbound calls to and from potential and existing customers, handling queries, and processing policy renewals. The intern will also assist in maintaining detailed records and updating CRM systems, ensuring efficient collaboration with the sales and operations teams.

Qualifications

• Effective communication and interpersonal skills, both verbal and written
• Proficiency in using CRM software and Microsoft Office Suite
• Keen attention to detail and strong organizational skills
• Ability to multi-task and manage time effectively