Posted:1 day ago|
Platform:
Work from Office
Full Time
To engage regularly with customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through the financial products that the Bank has to offer. • To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. • Responsible for meeting the scorecard targets and portfolio benchmarks set and ensuring that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set
Customer Engagement , Achievement of portfolio parameters ,Sales, Interaction Quality,Audit and Service quality,MIS Management
Graduate
2-7 years of experience preferably in banking
Excellent communication and interpersonal skills
Knowledge of banking products and services
Experience in customer relationship management and banking Sales
Walk in interview on 04 and 06 September 2025 (except bank holidays)
Contact Person-Malini K-9786667150
Aravind Arumugan-9786667150
Time-11 AM to 4 PM
Hdfc Bank
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