Virtual DRIVE For Regional language Kannada, Malayalam, Telugu

0 - 2 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Job Title: Telugu Customer Support Executive

Joining: Immediate Joiners Preferred

Salary: 19,000 25,000 per month (CTC)

About the Role

We are seeking enthusiastic and customer-focused professionals with a B.Tech / B.E. background to join our Customer Support Team. As a Telugu Customer Support Executive, you will be the first point of contact for our customers addressing their queries, resolving issues, and ensuring a positive service experience.

Key Responsibilities

Handle inbound and outbound calls in Telugu and assist customers with their queries.

Provide accurate information about products, services, and company processes.

Maintain and update customer records in the internal system.

Resolve issues efficiently and escalate complex concerns to the relevant department.

Ensure high service quality standards and maintain a professional demeanor at all times.

Achieve daily and weekly performance targets set by the company.

Required Skills & Qualifications

Education: B.Tech / B.E. (Any Stream)

Languages: Fluent in Telugu; basic proficiency in English or Hindi preferred.

Experience: Freshers or candidates with up to 1 year of experience in a voice/non-voice process.

Excellent communication and problem-solving skills.

Comfortable working in rotational shifts.

Basic computer skills (MS Office, typing, data entry).

Perks & Benefits

Attractive incentives and performance bonuses.

Career growth opportunities within the organization.

Supportive team culture and comprehensive training.

If youre passionate about helping customers and fluent in Telugu, we’d love to hear from you!

Apply now and start your career with us in Chennai.

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