Job
Description
About this role: Wells Fargo is seeking a Lead Business execution consultant In this role, you will: Enterprise Incident Management establishes company-wide support and communications for all critical incidents at Wells Fargo. The objectives of Enterprise Incident Management are to improve Wells Fargos ability to respond, recover, resume, restore and return to normalcy effectively and efficiently to an incident by providing an enterprise focus to ensure that team members respond safely during emergency at work and for the enterprise to prudently respond to crises of any origin and scope. The Vice President - Incident Management, internally known as Lead Business Execution Consultant, is responsible for leading, driving, coordinating, and facilitating the overall Incident Management program for the site/country (Primary for India & Backup for PHL), resiliency planning and strategy execution through close engagement with the local and Global leaders/business group/enterprise functions. Required qualification: Business Resiliency & Incident Management Implement a robust and best in class BCP, Resiliency and a holistic Incident management process for Business groups and functions in alignment with the Enterprise Policies and framework and industry best practices Develop comprehensive documentation of the processes and ensure all internal system of records are updated and current Design and conduct periodic comprehensive testing of BCP scenarios for various groups Periodically review the Business Continuity & Incident Management Plan and keep them updated by working with Business groups and enterprise functions Collaborate with businesses for minimizing any audit/regulatory findings and the timely resolution/remediation of findings/gaps Plan and execute periodic testing of all internal parameters and KPIs Develop close engagement between the Business Groups and Enabling Functions (i.e., Corporate Properties, Technology, Security, Transport, Communications, HR) to strengthen and enhance business continuity/resiliency capability and framework for managing situations of crisis/incident with least adverse impact Conduct Communication tool exercises as per defined frequency Work with various support groups including Corporate Properties, Technology, Security, Transport, Communications, HR, Site leadership and Enterprise Incident Management to have clearly defined procedures for Emergency Evacuation during crisis that are periodically evaluated Should have a good understanding of the regional risks arising from geographical footprint and climatic situations (i.e., volcanic eruption, typhoons, floods) & political situations Drive all required BCM/Incident Management initiatives for the location/region Engage with Regional and Global leaders to maximize support and relationships leading to effective outcome Highlight Risks proactively to various internal groups from a control, and follow the 3 Lines of Defense as defined by the WFIP Governance framework Support the Risk Management Framework of Wells Fargo and work with the Control Executives within the Lines of Business as well as Internal Risk Management team to continuously help identify and manage BCP/Resiliency Risk Lead/Participate integrated tabletop exercises and largescale walkthroughs as required and support testing, development of action plans to address identified deficiencies/issues Desired qualifications Regular College graduate. Bachelor's degree, any field. 15 years of experience in organizations matching/exceeding the scale/complexity of WF; including sectors like banking, IT, BPO of which 10 years must have been in Resiliency & BCM domain at a senior level SME in the areas of resilience, Incident & emergency management and able to work comfortably in a globally dispersed team Experience of having designed and executed the Business Continuity Program for large organizations on an end-to-end basis Should have any of the industry certifications from likes of BCI, DRI (ISO, CBCP/CBCI/MBCP/MBCI) Must be willing to travel (10-20%) Work timings should be adhered to - In office for 3 days (will change as per organizational changes) and 1:30 pm IST to 10:30 pm IST and also flexible and be available for critical crisis and other business requirements Leadership attributes in line with the seniority of the role - strategic outlook, stakeholder management, high pace execution and delivery, team-player Position to be based in BLR or HYD
