Vice President, Production Services Manager

BNY

10 - 12 years

30 - 35 Lacs

pune

Posted:3 days ago| Platform:

Apply

Skills Required

service management interpersonal skills front office application support change management automation coding fixed income oracle financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Maintains and supports Execution Services Platform applications (FX/Fixed Income/Reg Reporting) and their operating environment.
Level 2/3 application support to solve more complex application issues
Act as an SME (Subject Matter Expert) for all incidents, problems and changes related to applications specific to the line of business
Identify repeatable manual tasks and lead efforts to automate utilizing AI solutions and other tools
Proactively identify and manage continuity, security and resiliency risks that impact the business
Works to ensure appropriate monitoring and alerting setup.
Collaborates with business and application development stakeholders.
Production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
Contributing to automation of Disaster recovery and data center rotation exercise.
Partnership with Development team to automate Deployments and release validations using Pipelines.
Monitors changes to applications and their operating environment.
Create and maintain support documentation and procedures

To be successful in this role, we re seeking the following:

Bachelors degree in computer science or a related discipline, or equivalent work experience required
10-12 years of experience in applications support or production environment required; A strong sense of customer commitment
Experience in the financial services industry is must.
Coordinated with front office and other support teams, locally and globally, to address trade related enquiries and issues
Analytic and data driven experience in supporting applications part of the Trade Lifecycle
Well-organized with the ability to multi-task and prioritize with minimal supervision
Excellent communication and interpersonal skills
Experience in supporting Java, .NET based applications
Experience in supporting middleware technologies MQ/Kafka
Experience with SQL and Oracle databases and writing complex SQL queries.
Experience with monitoring tools Splunk, AppDynamics, Prometheus, Grafana, Moog soft or related solutions
Coding skills in Java/C#/Python to automate manual work and building utilities for BAU work.
Experience in deployment and strong debugging skills
Familiarity with ITIL Service Management.
Troubleshoot and escalate alerts that cannot be resolved to appropriate section
Prioritize and handle service requests, incidents, change management and problem tickets
Should be willing to work on weekends and shifts

More Jobs at BNY

Senior Associate, Fund/Client Accounting

Pune

Experience: Not specified

INR 1 - 5 Lacs

Associate, Trustee & Depositary II

Pune

2 - 9 yrs

INR 3 - 7 Lacs

Senior Vice President, Tax Reporting & Compliance Manager

Pune, Maharashtra, India

15 - 15 yrs

Salary: Not disclosed

Vice President, Anti Money Laundering/Prevention

Pune

6 - 11 yrs

INR 20 - 25 Lacs

Senior Associate, Full-Stack Engineer

Pune

2 - 6 yrs

INR 18 - 25 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.