Vice President

Essential Duties and Responsibilities

Responsibilities Split -

Digital Roadmap:

• Strategic Vision & Roadmap Leadership:

  Spearhead the definition and execution of the long-term roadmap for technology solutions ensuring alignment with business goals and evolving market dynamics to maximize ROI.

• Portfolio & Program Governance:

  Oversee the end-to-end lifecycle of technology solutions, including feature prioritization, risk management, and delivery governance, to ensure timely and impactful outcomes.

• Stakeholder & Vendor Management:

  Cultivate and manage high-impact relationships with internal technology leaders, cross-functional business stakeholders, and external vendors to drive platform innovation, integration scalability, and operational excellence.

• Solution-Oriented Leadership for Business Growth:Champion the design and delivery of impactful solutions by closely partnering with cross-functional teams to identify opportunities, address business challenges, and scale platform capabilities that drive client value, operational efficiency, and strategic growth.
• Client Engagement:Deliver compelling client presentations to articulate the value proposition of digital solutions. Manage relationships with key stakeholders and act as a trusted advisor on digital transformation.

Implementation & Business Optimization:

• Drive the onboarding and implementation of PI programs for new and existing clients ensuring seamless integration & accelerated value realization.
• Define and implement the right set of workflows that empower business operators and drive measurable value across the client lifecycle.

• Conduct holistic assessments of the PI value chain to uncover systemic inefficiencies, client friction points, and strategic opportunities for process optimization and innovation.
• Drive systemic improvements by identifying root causes, tracking initiative outcomes, and enabling senior leadership to make informed decisions through strategic insights.

MIS & Leadership Reporting:

• Strategic Oversight of Executive Reporting

  : Spearhead the design and delivery of high-impact, executive-level MIS dashboards and reports across PI operations within the SGU

• Performance Governance & KPI Management:

  Define, institutionalize, and continuously refine key operational and financial performance indicators across PI functions and delivery teams. Ensure robust governance mechanisms are in place to analyze, report, and monitor performance trends.

• Reporting Innovation & Automation Leadership:

  Champion the modernization of reporting frameworks through automation, advanced analytics, and visualization tools.

Team Leadership:

• Lead high-performing teams, setting clear objectives, overseeing execution, and conducting performance evaluations.
• Ensure productivity goals are achieved for the team.
• Collaborate effectively with cross-functional teams to achieve shared goals.

Education Requirements

• Master's degree in business administration, Economics, Finance, or engineering.
• Bachelor's degree in business administration, Economics, IT, or engineering.

Work Experience Requirements

• 15+ years of experience in digital transformation, technology leadership, and/or complex operations optimization, ideally within the healthcare or payment integrity sectors.
• Demonstrated acumen in a strategic leadership capacity, overseeing diverse functions including technology, product development, analytics & process optimization.
• Proven track record of success in spearheading large-scale system implementations and driving impactful business process improvement initiatives, preferably within a Health tech company
• Strong understanding of data analytics, AI/ML concepts, and their application in business solutions.
• Excellent communication and interpersonal skills to build and maintain strong relationships.
• Entrepreneurial drive and comfort working in quickly changing environments.
• Proven ability to build, mentor, and lead high-performing, cross-functional teams.
• Demonstrated ability to understand client problems, solve complex business problems, & develop solutions that fulfill client needs
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Prior Experience with Healthcare IT, claims processing & data analytics domain is a plus

Skills and Behavior Requirements

• Strong interpersonal skills & stakeholder management skills
• Ability to collaborate effectively with cross-functional teams & steer internal/external discussions
• Have a proactive approach to work and demonstrate a strong sense of ownership & leadership over assigned project & team
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• A genuine interest in solving client issues, learning new technologies, market trends, and industry developments.

Percentage of Time in Required Travel: 5%