Vendor Coordinator

1 - 2 years

2 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Act as a single point of contact for IT vendors of client and provide vendor coordination for CUSTOMER operations.
  • Lead Governance meetings with vendors.
  • Maintain list of Insurances for Spare and repair cases.
  • Maintain healthy relationship with CUSTOMERs IT vendors.
  • Call Logging as per Vendor processes and coordinate till resolution / service restoration.
  • Follow vendor escalation matrix and in case of any deviations escalate the same to CUSTOMER’s SPOC.
  • Maintain details of the various vendors with details like contact persons, telephone numbers, escalation matrix, SLA Information.

Co-ordinate with vendor for dispatch of devices to respective service Depot for repair service – e.g.: -Desktop / Laptop Hardware

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Teamlease Digital

Staffing and Recruiting

Hyderabad

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