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Teamlease Digital
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Vendor Coordinator

Vendor Coordinator

Teamlease Digital

1 - 2 years

|

2 Lacs

Posted:2 months ago| Platform:

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Skills Required

vendor handling vendor coordination mail management excel report preparation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as a single point of contact for IT vendors of client and provide vendor coordination for CUSTOMER operations.
Lead Governance meetings with vendors.
Maintain list of Insurances for Spare and repair cases.
Maintain healthy relationship with CUSTOMERs IT vendors.
Call Logging as per Vendor processes and coordinate till resolution / service restoration.
Follow vendor escalation matrix and in case of any deviations escalate the same to CUSTOMER’s SPOC.
Maintain details of the various vendors with details like contact persons, telephone numbers, escalation matrix, SLA Information.

Co-ordinate with vendor for dispatch of devices to respective service Depot for repair service – e.g.: -Desktop / Laptop Hardware

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Teamlease Digital

Staffing and Recruiting

Hyderabad

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