UX Research Analyst

• A globally focused shipping and terminal organisation.
• Drive an ambitious and complex change and transformational program
  

About Our Client

• Conduct qualitative and quantitative user research to gather insights into customer needs and behaviours.
• Analyse research findings and compile actionable reports for the design and development teams.
• Collaborate with cross-functional teams to integrate user research into product development processes.
• Develop user personas and journey maps to enhance understanding of target audiences.
• Utilise various research tools and methodologies to evaluate user experiences and pain points.
• Present research findings and recommendations clearly to stakeholders and team members.
• Stay updated on industry trends and best practices in user experience research.
• Ensure that research processes align with organisational goals and deliver measurable outcomes.
  

The Successful Applicant

• A degree in Human-Computer Interaction, Psychology, or a related field.
• Proficiency in user research methodologies and tools.
• Strong analytical skills with the ability to interpret complex data.
• Excellent communication skills to convey findings effectively.
• Experience working in the technology and telecoms industry is preferred.
• A keen eye for detail and a user-centric approach to problem-solving.
  

What's on Offer

• A competitive salary.
• Comprehensive holiday leave and flexible working hours.
• An opportunity to work in a vibrant technology-focused environment in Kancheepuram.
• Engagement in meaningful projects that directly impact user experience and satisfaction.
• Access to professional development resources and training.
  

Contact: Pratanu Chakraborty

Quote job ref: JN-092025-6828164