Us Payroll Analyst

2 - 6 years

0 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Payroll Associate/

Duties:

  • Diagnose payroll-related cases that cannot be resolved by Level 1 support. Interact with customers to understand issues in accordance with vensure HCM platform and resolve the cases in a timely fashion, driving high customer satisfaction. 
  • Uploading and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and other miscellaneous charges related to client payroll.  
  • Computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations. 
  • Balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output such as registers and standard reports, determining and correcting out-of-balance conditions 
  • Adjusting customers’ system setup according to new customer requirements or plan changes. 
  • Adhere to the SOPs and set protocols driving the department’s matrices. 
  • Ensure excellent incident management skills while documenting all customers’ transactions in our CRM application (Salesforce). 
  • Identify and analyze specific payroll trends for our customers and suggest best practices from a compliance standpoint. 
  • Understand customers’ training requirements and work with vensure implementation team and a group of certified trainers. 

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