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1.0 - 6.0 years

3 - 7 Lacs

Navi Mumbai

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SUMMARY Job Opening: US Mortgage Escrow SME Navi Mumbai (Airoli) Work Mode: Work from Office Shift: US Shift (6:30 PM IST 4:30 AM IST) Salary: Up to 7 LPA Location: Navi Mumbai, Airoli Experience Required: Minimum 6 Years (72+ months) in US Mortgage Escrow domain Key Responsibilities: Meet or exceed productivity and quality benchmarks as per team guidelines Conduct audits on processed items, provide constructive feedback Maintain dashboards, SOPs, and MIS reports Support processing associates with domain expertise Requirements 6+ years of experience in US Mortgage Escrow processes Strong understanding of: Escrow analysis, set-up, and cancellations Initial escrow statements, HUD comprehension, tax amount reporting Pre - boarding loans, hazard insurance, MI cancellations Escrow tools like CoreLogic, LERETA, Proctor, Assurant Good to have: knowledge of mobile homes Proficiency in MS Office and typing (30+ WPM) Excellent communication, analytical, and team collaboration skills Willingness to work in night shifts and from office location Educational Qualification: Graduate/Diploma (4 years) in any discipline Preferred: Bachelor’s in Accounting , Finance , or relevant field Benefits Internal Job Promotion (IJP) opportunities Medical insurance coverage One-way cab facility

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1.0 - 6.0 years

2 - 6 Lacs

Bengaluru

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Role & responsibilities Create work orders and maintain project schedules, and task timelines. Assign resources, including vendors to meet project deadlines and client expectations. Ensure project requirements, scopes, and deliverables are clearly defined. Serve as the central point of contact between vendors, tenants and clients. Monitor and track vendor progress to ensure timely completion. Provide regular updates to clients and tenants on project timelines, milestones, and issues. Based on requirements collaborate with the Vendor Coordinator to ensure vendors are vetted, compliant, and ready for projects. Monitor vendor performance and provide feedback on quality and timelines. Ensure that vendors have clear work scopes, schedules, and any additional necessary details. Update project progress using project management tools and ensure all updates are documented accurately. Identify and resolve bottlenecks, or delays in projects while maintain effective communication with the tenant and clients. Record & track project expenses to ensure projects stay within the allocated budgets. Conduct post-completion quality checks with before and after photo also get verbal confirmation from tenants. Ensure all estimates, approvals, and work completion documents are well-documented and easily accessible. Make sure the vendor invoice documents (COI, WC & License) is accurate and have the vendor paid.

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2.0 - 5.0 years

9 - 13 Lacs

Mathura

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Develop and implement financial planning and analysis strategies. Monitor and analyze financial performance and trends. Prepare financial reports and presentations. Collaborate with other teams to achieve financial objectives. Provide training and support to junior FP&A staff. Stay updated with the latest financial trends and best practices.

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4.0 - 8.0 years

4 - 7 Lacs

Pune

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Hi, We are hiring for the Leading ITES Company for Mortgage Servicing Profile. Overview The role involves end-to-end management of mortgage loans post-origination, including active servicing, handling default loans, and supporting loss mitigation, foreclosure, and REO processes. It includes delivering strong customer service, resolving inquiries, and maintaining accurate loan records. The position requires coordination with internal teams and external parties (like solicitors and settlement agents) to process payoffs, disburse payments, update loan data, and manage insurance and escrow accounts. Additionally, it includes post-discharge processes like releasing security titles and applying discounts or changes per customer or product team requests, all while ensuring compliance with bank policies and regulatory standards. Key Skills: a) Minimum 4 years of experience in Mortgage Servicing b) Strong understanding of mortgage products, loan processes and financial regulations in Australia c) Experience of Preparing correspondence including payoff letters d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Pune) Type : Job Code # 510 Job Description: Knowledge/Experience: Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Providing Customer Service through daily interactions to create a relationship of mutual trust and confidence with customers. Understanding the customers circumstances and matching appropriate solutions through sound knowledge of practices, policies and procedures. Addressing and resolving customer concerns, inquiries, issues, or complaints. Preparing correspondence including payoff letters in a manner that reflects Bank policies and guidelines while protecting integrity of the customer Coordinate with solicitors, settlement agents and brokers for loan payoff, Coordinate with Indexing teams, credit teams etc. whenever required, follow up to meet the TAT requirements Data entry into systems such as loading direct debit instructions, offsets, or nomination, changing customer information, updating existing loan information, or initiating refunding transactions. Responsible for reviewing and completing payments to builders and customers for the construction of a house and includes the amending and distribution of schedules, ordering inspections, completing valuations, actioning email related to the payments. Verify is the process of releasing the security titles post discharging the loans. Responsible for applying additional discount on variable loans as per the instructions received from Products teams. Updating correct information relating to customer, security, etc. in Security application. Investigating queries on loan accounts maintained in the existing systems and applying loan features as requested by the customer. Competencies/Skills: Experience in mortgage servicing, banking or financial services is preferred Strong understanding of mortgage products, loan processes and financial regulations in Australia Good Analytical skills, excellent judgment, logic and reasoning Being Flexible for working in Multiple Shifts Computer literate and strong familiarity with credit financial analysis techniques Excellent verbal and written communication and interpersonal skills Ability to work independently in a Team environment

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4.0 - 8.0 years

4 - 8 Lacs

Thane, Hyderabad, Navi Mumbai

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Job Title: - PE/SPE/SME - Loss Mitigation (US Mortgage Process) Work Model: Work From Office Only Shift Timings: US Night Shifts Only (6:30 PM IST 4:30 AM IST) Joiners: Immediate Joiners Preferred Contact: Call/WhatsApp 247 at 7892648654 Interview Date:- 14th June 2025 Interview/Job Location: Airoli, Navi Mumbai, Maharashtra 400708 About the Role Were seeking enthusiastic and detail-oriented professionals to join our Loss Mitigation team. In this role, youll play a crucial part in processing and validating mortgage documents, identifying red flags, and ensuring the highest quality standards. Whether youre new to the mortgage industry or bringing prior experience in US mortgage and loss mitigation, wed love to have you on board! Key Responsibilities Process Loss Mitigation activities accurately and within defined timelines. Maintain productivity and quality benchmarks consistently. Review various mortgage documents (e.g., LMA, RMA, bank statements, pay stubs, mod agreements, TPP, P&L statements). Ensure data accuracy and flag discrepancies in the provided documents. Collaborate effectively with team members and provide regular updates to the Team Leader. Be receptive to feedback and use it for continuous improvement. Undertake additional duties as assigned. Key Result Areas (KRAs) Productivity : Meet or exceed agreed targets throughout training and production phases. Quality : Consistently achieve the minimum quality benchmark; proactively address gaps. Feedback : Embrace feedback as a tool for growth and process enhancement. Qualifications For Process Associate: Graduate in any discipline. 1-6 year of experience in BPO / data processing roles. For Sr. Process Associate: Graduate in any discipline. Minimum 1 year of experience in Mortgage, BPO, or data processing roles. Prior exposure to US mortgage or loss mitigation processes is highly desirable. Preferred Skill Sets Strong analytical and decision-making skills. Basic knowledge of MS Office (Excel proficiency is a plus). Excellent written and spoken communication skills. Ability to work in US shifts (night shifts). Willingness to work 6 days a week. Flexible and adaptable to evolving process needs. Eligibility for PE Level Any non-technical educational background (no B.Tech / Regular MBA / LLB / M.Tech / MCA / B.Ed). If you're interested and meet the criteria, please connect via call or WhatsApp at 7892648654 anytime.

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1.0 - 7.0 years

3 - 4 Lacs

Bengaluru

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Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection orders with field inspectors. Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe. Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation. Coordinate with stakeholders through email and phone communication to ensure order fulfillment. Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion. Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency. Graduate Excellent attention to detail in reviewing documentation and identifying gaps. Excellent communication skills to interact with clients, contractors, and i

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2.0 - 6.0 years

3 - 7 Lacs

Chennai

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Direct Walk-In Opportunity for Mortgage Underwriters at TATA Consultancy Services Chennai on 14th June 2025 Note: Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Process Expert Process: Mortgage Underwriting Walk in Drive Date: Saturday, 14th June 2025. Location: Tata Consultancy Services, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Contact Person: Chitra Timing: 09:00 AM - 12:00 PM Candidate to Carry: Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents. Job Requirement: Any full-time graduate (10+2+3) with 2 - 6 years of experience in US Residential Mortgage Underwriting can attend. Willingness to work in all Shifts. Good Communication Skills Written and Oral. Mode of Salary credit should be through bank from all the employers (No Cash in hand) All educational and employment documents are mandatory to have. PFB the norms to be followed during the Interview process: We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. "TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ****

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1.0 - 5.0 years

1 - 5 Lacs

Pune

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Direct Walk-In Opportunity for Mortgage Origination Analyst at TCS Pune on 15th June 2025. Note : Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Mortgage Origination Analyst Work Location: Pune Experience: 1-5 years Walk in Drive Date: Sunday, 15th June 2025. Walk in Drive Location : TCS Phase 3, Gate no 1, Tikona Building, S3, Maan road, Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech Park, Maan, Hinjawadi, Pune, Maharashtra 411057 Timing: 09:00 AM - 12:00 PM Candidate to Carry: Copy of an updated resume, Photocopy of a Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date) Job Requirement: Any full-time graduate (10+2+3). Willingness to work in any Shifts. Good Communication Skills. Mode of Salary credit should be through bank from all the employers (No Cash in hand) All educational and employment documents are mandatory to have. Experience Required: Experience of US mortgage originations is required. Knowledge of systems & applications related to mortgage originations like loan originating systems, image repositories etc. is essential Strong understanding of documents related to US mortgage originations Well versed with US mortgage laws & regulations Primary Responsibilities: Document knowledge of Flood /Condo document Data entry as per requirements stated in the procedures. Review of all requisite documentation as per procedures. Checking documents for any error and coordinating with respective stakeholders for corrected documents. Email communication and EFax communication with respective stakeholders for correct document requirements. PFB the norms to be followed during the Interview process. We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. "TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately." *** Kindly share this information with your friends and bring them along with you ****

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0.0 - 5.0 years

2 - 5 Lacs

Pune

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Job Purpose:- Provide timely and accurate responses to both internal and external customer inquiries. Collaborate closely with underwriters to establish target dates and communicate coverage recommendations. Manage tasks including account set-up, quoting, proposals, policy issuance, policy administration requests, and general account servicing. Review received documentation for completeness and follow up for missing information. Maintain and document unit processes and procedures, and disseminate updates to relevant teams. Perform additional responsibilities as needed. Job Responsibilities: Screen transactions to determine authority level and either process or escalate per established guidelines. Gather and verify rating elements from various sources such as applications, underwriter instructions, WC rating bureaus, NCCI, Reference Connect, and company guidelines. Accurately input information into policy rating systems. Review rating system output to confirm accuracy and adherence to applied elements. Maintain rating documentation within a paperless policy environment per company standards. Provide endorsement quotes on demand. Build effective working relationships within and across departments to ensure timely task completion and meet customer expectations. Collaborate with underwriters to initiate and manage the renewal process; maintain professional communication with producers. Address and resolve customer service issues. Ensure accurate initiation and completion of incoming policy-related requests such as issuance, quotes, endorsements, and policy updates. Identify process improvement opportunities and make recommendations for enhancements in procedures or systems. Experience Required: Associate: Minimum 6+ months in P&C insurance Underwriting Support (Issuance, Endorsements). Sr. Associate: Minimum 24+ months in the same field. Key Skills: Strong organizational and interpersonal skills to manage priorities and time effectively. Excellent verbal and written communication skills; fluent in English. Customer-first attitude with problem-solving capabilities. Proficient in using the internet, computer applications, and web-based tools. Ability to multi-task in a high-paced environment. Typing speed of 30+ WPM. High attention to detail.

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3.0 - 6.0 years

3 - 6 Lacs

Noida, New Delhi, Delhi / NCR

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We are seeking a highly analytical and experienced Senior Mortgage Analyst to join our Residential Mortgage Operations team. The ideal candidate will bring in-depth knowledge of income calculation, loan eligibility assessments , and government-backed and conventional loan programs , including FHA, VA, USDA, and Bond loans . You will play a critical role in ensuring the accuracy and compliance of mortgage loan reviews in accordance with agency and investor guidelines. Key Responsibilities: Analyze and underwrite residential mortgage loan files, ensuring compliance with agency and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, Bond programs). Perform detailed income analysis for various borrower types (W-2, self-employed, commission-based, rental income, etc.), including complex tax return evaluations. Review complete loan packages for creditworthiness, collateral evaluation, and documentation integrity. Maintain up-to-date knowledge of all relevant lending guidelines and overlays (e.g., DU/LP findings, FHA Handbook, VA Lenders Handbook). Assist in structuring loans that meet borrower needs while complying with product and regulatory requirements. Act as a subject matter expert and mentor for junior underwriters and analysts. Communicate effectively with internal stakeholders (loan officers, processors, QC teams) to resolve issues and close loans efficiently. Ensure adherence to federal and state lending regulations, including RESPA, TRID, and HMDA. Participate in periodic audits, internal process reviews, and contribute to operational improvement initiatives. Qualifications: Bachelors degree in Finance, Business, Economics, or a related field. Equivalent work experience may be considered. 3+ years of experience in residential mortgage underwriting or analysis. Deep understanding of conventional loan programs and government-insured loans (FHA, VA, USDA, Bond). Strong expertise in income analysis and cash flow evaluations from personal and business tax returns (Schedule C, E, K-1, etc.). Familiarity with AUS systems (DU, LP) and Loan Origination Systems (LOS) like Encompass, Calyx Point, or equivalent. Knowledge of compliance regulations and investor guidelines. Strong attention to detail and ability to work under tight deadlines. Excellent verbal and written communication skills.

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru

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Hiring for US Mortgage - Post Closing/Pre Underwriting/Loan Origination/ Loss mitigation/Bankruptcy POST CLOSING - TRICHY LOCATION 1 + years of relevant experience only, other experience will not be considered. US rotational shifts Work from home, Bangalore location/Hyderabd and Trichy Need immediate joiners only Salary based on last drawn salary Interested can walk in to the below address with your resume and government ID proof. Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Note- Please mention HR Bhanumathi on top of the resume Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1.0 - 6.0 years

2 - 7 Lacs

Hyderabad

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SUMMARY About the Client: Client is a global IT solutions company specializing in delivering simple and scalable solutions to address complex business problems.Client started with the mission to provide Economic as well as Efficient software solutions. We firmly believe in the credibility and scalability of Digital Transformation. Our services are focused on Mobility Solutions,Customer Support and BFSI/ Mortgage domain. Job Opening: SPE / SME - Commercial Lending (Loan Operations) Exp: 2 - 7 yrs The Loan Operations team is responsible for managing Corporate & Syndicated Loans, Commercial Real Estate (CRE), SBA Loans, and related transactions. The team handles various tasks including loan processing, trade settlement, risk management, documentation review, and client servicing to improve operational efficiency and cater to evolving client needs. Key Responsibilities: Deal Closing: Conduct pre-closing review of credit approvals, loan documents, compliance, due diligence, and funding mechanics. Deal Booking: Review legal documentation, structure loan parameters, and ensure compliance with credit & pricing policies. Deal Funding: Process Fed wire payments, legal fee payments, and fee distribution to syndicate banks. Deal Review: Perform quality review of loan setup, legal agreements, and compliance documentation. Deal Servicing: Manage funding, rollovers, interest rate changes, billing, payoffs, collateral releases, and client requests. Secondary Loan Trading: Execute loan trades via assignment on term loan and revolving credit facilities. We are seeking experienced professionals in Commercial Lending & Loan Syndication to join our dynamic team! Requirements Requirements: Proven experience in commercial lending and loan syndication. Strong understanding of loan processing, risk management, and compliance. Excellent communication and client servicing skills. Ability to work effectively in a dynamic and fast-paced environment.

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30.0 - 35.0 years

3 - 5 Lacs

Noida

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Top 10 Global Services Firm is seeking Process Sr. Trainers for our Business Process Outsourcing (BPO) Center in Noida The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. for this role include Overall 5+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

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8.0 - 10.0 years

6 - 10 Lacs

Noida

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Summary of role We are seeking a knowledgeable and experienced LOS Business Consultant/SME to join our team. In this role, you will play a main role in implementing LOS banking software solutions for one of our clients, with focus on the Origination space. The ideal candidate will have a strong background in financial services and good expertise in leveraging LOS platform to streamline processes and optimize operations for our client. We"™re looking for someone who will: Be the primary point of contact to various stakeholders, including but not limited to Business stakeholders, Delivery squads, Design & Development teams. Collaborate with business Stakeholders to understand their business requirements and objectives Ensure that the requirements are clearly defined, well understood, and properly documented in the form of epics/User stories and signed off by all relevant stakeholders. Provide business/functional expertise in LOS functionality in reference the client requirements, with primary focus in the loan origination space Collaborate with internal teams (e.g., Developers , other Delivery squads ,Product Owner(s)) to ensure successful implementation and integration of LOS with other systems . Support Design/Development teams in Configuring and customizing LOS platform to meet client needs and enhance user experience. Prepare Training materials/Operating manuals for business users on the overall business flow in the new system/architecture where the functionalities are developed/delivered Support SMEs/Business Analysts of other delivery Squads by providing timely inputs on LOS deliverables/functionalities whenever these is foreseen to have impact on other system functionalities/deliverables You will need to show us that You demonstrate Business/functional expertise in the corporate lending space You have worked on LOS platform, delivering major functionalities in the lending domain with major contributions in the Origination space You will use your experience to make informed decisions and prioritize requirements, validate them with business stakeholders. You can take right decisions on what requirements to include in each sprint or release, based on the value they will deliver to business needs. You can closely work with the Product Owner, Design Team and the delivery squad to resolve design challenges and facilitate providing workaround solutions wherever needed. You are a professional with strong Banking domain expertise acumen who will connect easily with the business needs/goals and support in delivery of the same in LOS platform. Experience and Skills required "“ 8-10 years of overall experience with a minimum of 3+ years as SME/BA in LOS implementations. Well versed with Agile methodologies and Ceremonies. Good experience in managing Business stakeholder and their requirements. Support Design/Delivery teams from requirement finalisation till delivery of the solution. Track record of delivering complex requirements in projects involving LOS Exceptional Communicational Skills (both verbal and written). Prior Banking experience in Ireland/UK markets will be an added advantage.

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30.0 - 35.0 years

3 - 5 Lacs

Gurugram

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NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Noida/Gurugram. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for Conducting/managing industry, process, compliance and refreshers programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Participating in client presentations and demonstrating training capabilities. for this role include Overall 6+ year(s) of experience in BPO/International Banking Domain/Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Work shifts for this position will be scheduled between Monday-Friday (IST) Shift 12 PM to 12 AM Shift 26 PM to 3 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

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1.0 - 4.0 years

3 - 5 Lacs

Hyderabad

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Job Details Description Underwriter Key Responsibilities Conducts risk assessments and follows NLG Underwriting philosophies by analyzing data, using tools (e.g. medical records, prescription databases, borrowing history, credit rating etc.), and third party information (e.g . medical records, prescription databases, borrowing history, credit rating etc.) to protect NLG bottom line and maintain profitability by avoiding fines and putting good risk on the books . Proactively seeks information (e.g. processes, philosophies, etc.), takes advantage of both formal and informal educational opportunities (e.g. medical and mentoring discussions, etc.) to build the foundations of a solid Underwriting career and continuously expand knowledge, skills, and abilities. Coordinates and communicates (verbal and written) with internal and external constituents to gather information, gain insights, and explain Underwriter decisioning and works to build relationships in a way that demonstrates seamless service excellence. Participates in interdepartmental presentations, helps with new hire training in various subjects. At the higher levels of Underwriting, will guide and educate others to improve Underwriting quality, capabilities, efficiencies, and output . Identifies, communicates, and resolves escalations to deliver on seamless service and protect the bottom line. Factors that lead to success in this role You get excited, and feel rewarded, in helping people (Customer Focus) You bounce back from setbacks easily (Being Resilient) You tackle tough assignments, face difficult issues, and challenge the status quo with courage You readily and easily adapt to people and situations, using appropriate empathy (Situational Adaptability, Empathy) You relate comfortably with different types of people and easily build rapport and long-standing relationships (Interpersonal Savvy) You use a mixture of analysis, wisdom, experience, and judgement to make sound decisions (Decision Quality) You can clearly convey your message verbally and written (Communicates effectively), and demonstrates strong listening skills You use business knowledge and experience to guide actions (Business insights) You deal constructively with problems that do not have clear answers, appropriately handling risk (Manages Ambiguity) You are great at multi-tasking in a fast-paced, production environment and are technology savvy (web searches, MS Office, data bases, and Mainframes) Minimum Qualifications Bachelor's degree preferred, and minimum 2 years Life Underwriting experience in production-oriented environment

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8.0 - 10.0 years

4 - 8 Lacs

Hyderabad, Chennai, Bengaluru

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Req ID: 312221 We are currently seeking a nCino BA to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Summary of role We are seeking a knowledgeable and experienced nCino Business Consultant/SME to join our team. In this role, you will play a main role in implementing nCino"™ s banking software solutions for one of our clients, with focus on the Origination space. The ideal candidate will have a strong background in financial services and good expertise in leveraging nCino"™ s platform to streamline processes and optimize operations for our client. We"™re looking for someone who will: Be the primary point of contact to various stakeholders, including but not limited to Business stakeholders, Delivery squads, Design & Development teams. Collaborate with business Stakeholders to understand their business requirements and objectives Ensure that the requirements are clearly defined, well understood, and properly documented in the form of epics/User stories and signed off by all relevant stakeholders. Provide business/functional expertise in nCino functionality in reference the client requirements, with primary focus in the loan origination space Collaborate with internal teams (e.g., Developers , other Delivery squads ,Product Owner(s)) to ensure successful implementation and integration of nCino with other systems . Support Design/Development teams in Configuring and customizing nCino"™ s platform to meet client needs and enhance user experience. Prepare Training materials/Operating manuals for business users on the overall business flow in the new system/architecture where the functionalities are developed/delivered Support SMEs/Business Analysts of other delivery Squads by providing timely inputs on nCino deliverables/functionalities whenever these is foreseen to have impact on other system functionalities/deliverables You will need to show us that You demonstrate Business/functional expertise in the corporate lending space You have worked on nCino platform, delivering major functionalities in the lending domain with major contributions in the Origination space You will use your experience to make informed decisions and prioritize requirements, validate them with business stakeholders. You can take right decisions on what requirements to include in each sprint or release, based on the value they will deliver to business needs. You can closely work with the Product Owner, Design Team and the delivery squad to resolve design challenges and facilitate providing workaround solutions wherever needed. You are a professional with strong Banking domain expertise acumen who will connect easily with the business needs/goals and support in delivery of the same in nCino platform. Experience and Skills required "“ 8-10 years of overall experience with a minimum of 3+ years as SME/BA in nCino implementations. Well versed with Agile methodologies and Ceremonies. Good experience in managing Business stakeholder and their requirements. Support Design/Delivery teams from requirement finalisation till delivery of the solution. Track record of delivering complex requirements in projects involving nCino Exceptional Communicational Skills (both verbal and written). Prior Banking experience in Ireland/UK markets will be an added advantage. Location - Bengaluru,Chennai,Hyderabad,Mumbai,Noida

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0.0 - 5.0 years

3 - 6 Lacs

Madurai

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Mega Walkin Drive for the role of Process Developer/Domain Trainee- Broker Technical Support Specialist|| Property & Casualty & Underwriting || Madurai Location || 14thJune2025 Drive Date - 14th June 2025 Venue - Genpact Madurai, 3, 120 Feet Rd, Swami Vivekananda Nagar, K.Pudur, Madurai, Tamil Nadu 625007 Time - 10 AM to 11:30 AM Shift - US shift Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities • Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests • Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. • Calculating adjustments and premiums on policies and other insurance documents. • Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. • Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. • Monitor and attend to requests via client service platform that require action in a timely manner. • Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek in you! Minimum Qualifications • Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written • Relevant and meaningful years of experience of working in US P&C insurance lifecycle pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written (Email writing) and verbal • A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience • Relevant years of insurance experience and domain knowledge, especially P&C insurance • Candidate having Broker (US P&C insurance) experience would be an asset • Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) • A strong attention to detail; analytical skills and the ability to multi-task are important • Should be a team player with previous work experience in an office environment required • Client focused with proven relationship building skills • Ability to work collaboratively as a key member of a team and independently with minimum supervision • Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 7.0 years

2 - 7 Lacs

Bengaluru

Work from Office

If you are looking for an exciting opportunity, join us at the Walk-in Drive! HCL is hiring for Associate / Senior Executive roles, and we are conducting a Walk-in Drive in Bengaluru (Karle) . Walk-in Drive Details: Location: HCL TECH, Bengaluru (Karle) ( Address: SEZ hub, DadaMastan Layout, Karle Tech Park, Nagavara, 1, Veeranapalya, Karle Town, Bengaluru, Karnataka 560024) Date: 13 June, Friday Time: 11:00 AM 2:00 PM Contact HR SPOC Vignesh Job Opportunity: Associate / Senior Executive Location: Bengaluru (Karle) Shift Timing: 7:00 AM 5:00 PM (IST) Domain: Australian Mortgage Underwriting Work Model: Work from Office (WFO) Start date : Immediate joiners only Job Summary: The ideal candidate will be responsible for auditing loans underwritten by credit officers to ensure compliance with bank policies, guidelines, and regulatory requirements. This involves reviewing loan applications, assessing documentation accuracy, verifying lending criteria, and identifying any discrepancies. Responsibilities: Analyzing customer financial positions, employment history, credit history, and ability to repay. Understanding and applying the 4 C’s of Credit effectively. Ensuring compliance with regulatory and company guidelines . Assessing credit risk and determining loan approval/decline decisions. Applying lending/credit policy, mortgage insurance guidelines, and risk assessment principles. Communicating with external stakeholders, including Brokers/Lenders . Demonstrating strong customer-centric communication skills . Core Responsibilities: Loan Application Assessment Creditworthiness Evaluation Income Verification Risk Analysis Property Valuation Review Reviewing Loan-to-Value Ratio (LVR) Approval or Declination of Loans Fraud Detection Skills & Qualifications: Knowledge of Responsible Lending Obligations Understanding of APRA and ASIC regulations Strong analytical and financial assessment skills Excellent attention to detail and time management Effective communication & stakeholder management skills Experience with lending policies & procedures Experience with KYC process Qualification & Experience: Education: Bachelor's or Master's degree in any field. Experience: 2+ years in Pre-underwriting, Loan Processing, Mortgage Underwriting, or Post Close Underwriting in Australian, USA, or UK mortgage domains . Must-have: Strong understanding of Australian, US, or UK lending regulations . Added Advantage: Candidates with strong communication experience with onshore clients will have an edge.

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0.0 - 3.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Roles and Responsibilities : Provide exceptional customer support to clients through various communication channels (email, chat, phone). Handle customer inquiries related to US mortgages, including loan applications, payments, and account management. Process international non-voice transactions for customers in the UK market. Resolve issues efficiently and effectively while maintaining high levels of accuracy and attention to detail. Job Requirements : 0-3 years of experience in BPO or call center environment with a focus on customer support or sales. Strong understanding of international non-voice processes and procedures for handling cross-border transactions. Proficiency in processing complex financial products such as mortgages using specialized software systems.

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2.0 - 6.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring for Mortgage Underwriting Min exp:-2yrs loc:-Bangalore ctc upto:-5.50lpa *WALKING INTERVIEW ON 11TH JUN* Skills: Mortgage underwriting,Pre-underwriting,Loan document,Pre-closing Contact- 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

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1.0 - 3.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Hiring For Sutherland! Role & responsibilities: : Currently we are hiring for US Mortgage Process Role & responsibilities An International Non-Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence. you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply. * 06 Months of Mortgage Exp can be Consider * EXPERIENCED CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Contact Number: 7416270242 (Hajera HR)

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0.0 - 4.0 years

1 - 4 Lacs

Chennai

Work from Office

Responsible for managing pipeline of loans and supporting the processing/Underwriting Should be aware of all mortgage related documents Should be able to identify priority loans & work on them based on TAT Validate loan information Exposures in Income, Asset, Credit, and collateral reviews Work with onshore processor on follow ups needed with the borrower and 3rd parties Ensure receipt of all open conditions and package to underwriter and help them for decision making Validate required info screens; and updating required information Work on the files as per the guidelines provided by client. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Responsible for managing pipeline of loans and supporting the processing/Underwriting Should be aware of all mortgage related documents Should be able to identify priority loans & work on them based on TAT Validate loan information Exposures in Income, Asset, Credit, and collateral reviews Work with onshore processor on follow ups needed with the borrower and 3rd parties Ensure receipt of all open conditions and package to underwriter and help them for decision making Validate required info screens; and updating required information Work on the files as per the guidelines provided by client.

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5.0 - 7.0 years

3 - 6 Lacs

Pune

Work from Office

5 years of experience in Mortgage Underwriting / Processing / Closing Having sound knowledge in Originations, especially in underwriting, Pre-underwriting and Pre-Closing QC Compute income and debt ratio calculations following program guidelines and ability to repay requirements Expertise in compliance, TRID guidelines (fees) Perform mortgage credit analysis without the assistance of AUS Maintain production goals & standards in accordance with established SLA’s and metrics. The candidate may be required to perform other job-related tasks About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed 5 years of experience in Mortgage Underwriting / Processing / Closing Having sound knowledge in Originations, especially in underwriting, Pre-underwriting and Pre-Closing QC Compute income and debt ratio calculations following program guidelines and ability to repay requirements Expertise in compliance, TRID guidelines (fees) Perform mortgage credit analysis without the assistance of AUS Maintain production goals & standards in accordance with established SLA’s and metrics. The candidate may be required to perform other job-related tasks

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0.0 - 2.0 years

1 - 4 Lacs

Noida

Work from Office

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ RoleProcessor -Back End Operations Experience0-2years' work experience in back office/BPO/Customer Service or similar transaction BPO processing Shift Timing- 5.30pm to 3.30am IST (Only fixed shift /Mon-Fri) Work from Office: From Day 2 Onwards (Work from office -5days) Service Agreement - Yes (12months) |Permanent work profile with Wipro Education - B.com, BA, BBA, Any B.sc (graduates only)with Maths / NO BE/B TECH will be eligible for this hiring Work Location: Noida- (Non-SEZ) Tower - A, Plot No - 6, Tech Boulevard Park, Sector -127, Noida - 201301, Uttar Pradesh Key Responsibilities: Manually perform Benefit processes and complex tasks/calculations Research complex Benefits issues and formulate resolutions Resolve tasks in accordance with due dates and ensure proper documentation Create adhoc reports to support client service delivery Provide day-to-day client and third party administrator contact for inquiries Participate in daily huddles and status meetings Develop and deliver operational training Identify training needs and provide necessary coaching Build and leverage partnerships to meet client requirements Create robust documentation & SOPs for transition of activities Actively listen to stakeholders/team members to understand perspectives Interview Rounds: - HR/GD - GATE -online assessment - Ops Manager connect ? _x000D_ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed ? _x000D_ Key Competencies: - Client Centricity - Passion for Results - Execution Excellence - Collaborative Working - Learning Agility - Problem Solving & Decision Making - Effective communication Mandatory Skills: Defined Benefit (DB) Join WIPRO HR SERVICES INDIA P: At WIPRO, we are dedicated to building a modern, digitally transformed work environment for our employees. We value individuals who are passionate about delivering results, excel in execution, work collaboratively, and possess strong problem-solving skills. As a Production Agent - L1, you will have the opportunity to contribute to a dynamic team, enhance your learning agility, and make a significant impact through effective communication and decision-making skills. Mandatory Skills: _x000D_Defined Benefit (DB) About Wipro HR Services India: _x000D_At Wipro HR Services India, we believe in reinvention and continuous evolution. Join us in our journey of ongoing transformation and be a part of a business that is driven by purpose. We welcome individuals who are inspired by reinvention and are committed to constant growth and learning. Come to WIPRO, where you can realize your ambitions and shape your future in a supportive and inclusive work environment. Mandatory Skills: Defined Benefit (DB)_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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