Job
Description
It s why we re so driven to connect passion with purpose. Our team s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Main Responsibilities: Provide daily functional support to the teams, to support the successful delivery of General Ledger documents and files. Performs financial audits, analyses data, reconcile and balance payroll results, payroll postings and GL interface transmittals for all on and off cycle processings and adjustment runs. Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends client intervention procedures and communicates variance. Analyses accounting compliance issues and determines financial impacts and risks to Strada/client financials/processes. Facilitates appropriate resolutions based on those impacts, including system configuration changes. Provide support and guidance for all implementations and go lives. Support Managers with client engagement ensuring all information is accurate and provided on time. Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Strada, Stradas clients, and funding sources. Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed. Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs)and other process documentation. Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate. Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring the accurate and timely responses. Provides reconciliations of payroll related balance sheet accounts to clients as required. Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery. Communicates with Clients and Vendors to resolve Accounting and Treasury related issues. Working with Operational Management and Products to implement automation, innovation, and any continuous improvement programs. Support Year End. Ability to recognize and deal appropriately with sensitive and confidential information. Proactively identify upsell opportunities. Support Management with the resolution of client escalations, along with lessons learnt. Upskill and develop team members through training delivery and coaching to enable them to fulfil their role. Build good relationships with all lines of businesses where appropriate. Participates in projects and activities as needed and assigned Strada Security Standards are adhered and followed. Time Recording to be completed on time and accurately. Other duties, as assigned by your immediate supervisor and/or manager. Ensure you are up to date with all Strada announcements and communications Desirable candidate must have: Advanced skills in MS Excel to include V-Lookup, Pivot Tables, Macros. Subject Matter Expertise in payroll testing, mapping, reporting and analysis. Excellent written and verbal communication skills. Advanced analytical and problem-solving ability. 3 year Degree/Diploma Flexibility towards shift (Days and hours of work are Monday through Friday, 8:30 am to 5:30 pm EST). This position may require long hours and weekend work .
