Urgent Requirement ZScaler -L2 Engineer- Navi Mumbai (Belapur)

ValuePoint

4 - 6 years

8 - 10 Lacs

navi mumbai

Posted:2 days ago| Platform:

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Skills Required

zscaler zscaler private access dlp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Create, verify and manage configuration changes to SWG, zero-trust and DLP solution.
Provide advanced troubleshooting and resolution of incidents.
Perform detailed Root Cause Analysis (RCA) for recurring issues and implement corrective actions.
Collaborate with OEM and other technical teams for complex issue resolution and system improvements.
Participate in quarterly and monthly review meetings to discuss deployment status, new features, and BAU operations.
Develop and maintain detailed documentation, including cookbooks, run books, SOP and configuration guides.
Support the integration of the SSE platform with other technologies and cloud solutions.
Should be able to upskill with any new or added featured released by OEM and keep always updated.
Should be flexible to work during escalations

Preferred candidate profile

Strong understanding of networking concepts, including TCP/IP, routing, and firewalls.
Should have good understanding on zero-trust architecture for web security
Experience in Implementation & support of secure web gateway and DLP. Zscaler internet and private access is required
Experience with troubleshooting network and security issues.
Experience with incident management, RCA, and forensic activities.
Proficiency in performing system updates, upgrades, and configuration management.
Strong analytical and problem-solving skills.
Excellent communication and documentation skills.
Zscaler certification is preferred. Other security certifications will be added advantage.
Proven experience in a similar role, preferably in a large enterprise environment.

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