Urgent Requirement - Floor Manager

Chennai Fertility Center And Research Institute

6 - 8 years

2 - 3 Lacs

chennai

Posted:1 month ago| Platform:

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Skills Required

front office floor management front office operations reception guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from CFC Hospitals,

Supervise and manage reception/front-desk staff.
Oversee patient registration, billing & appointment scheduling.
Handle patient queries, grievances & escalations.
Coordinate with doctors, nursing & admin teams for smooth operations.
Ensure compliance with protocols, hygiene & service standards.
Train & guide front-desk staff for better efficiency.
Prepare daily reports & update management.
Ensure adherence to healthcare regulations, hospital policies, and safety protocols, and maintain accurate records of practices and care.
Ensure the smooth and efficient operation of the floor, manage hospital resources, and coordinate with other departments.
Address and resolve issues related to patient care, staff performance, and operational challenges in a timely and professional manner.

Preferred Profile

Any Degree
6+ years experience in front-office/reception management in healthcare.
Strong communication, interpersonal & leadership skills.
Empathetic, professional approach in handling patients.
Knowledge of hospital reception processes.

Nelson Manickam Road - Aminjikarai

Interested candidates can forward their updated resume to hr.cfcmultispecialityhospitals@gmail.com

Regards,

Antony

Human Resources

9600712771

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