Urgent Opening For Relationship Manager/Business Development Manager

Job Description Agency Manager / Relationship Manager (Agency Channel Motor & General Insurance)

Position:

Role Summary

The Agency Manager/Relationship Manager will be responsible for recruiting, training, and managing a team of insurance agents (PoSP/Advisors) to achieve business targets in Motor Insurance and other General Insurance products. The role demands strong sales drive, channel development skills, and customer relationship management.

Key Responsibilities

Business Development & Sales

• Drive sales of motor insurance and general insurance products through the agency channel.
  
• Achieve monthly/quarterly business targets (premium collection, policy issuance, agent activation).
  
• Identify cross-selling and upselling opportunities.
  

Agent Recruitment & Activation

• Recruit, license, and onboard new insurance agents/PoSPs.
  
• Ensure timely activation and productivity of new agents.
  
• Improve active agent ratio in the assigned territory.
  

Training & Mentoring

• Provide regular product, sales, and compliance training to agents.
  
• Motivate, coach, and guide agents to improve performance and retention.
  

Relationship Management

• Build strong relationships with agents to increase loyalty and long-term engagement.
  
• Act as the first point of contact for agents, resolving business or service-related issues.
  
• Support customers through agents in policy servicing, claim settlement, and renewals.
  

Compliance & Quality

• Ensure all business activities comply with IRDAI regulations and company policies.
  
• Maintain accurate documentation, reporting, and MIS.
  
• Drive ethical business practices and maintain brand reputation.
  

Key Performance Indicators (KPI)

• Recruitment and activation of agents/PoSPs.
  
• Premium collection and policy issuance.
  
• Agent productivity and persistency ratio (renewals).
  
• Agent retention and engagement.
  
• Customer satisfaction scores.
  

Desired Candidate Profile

• Education:

  Graduate in any discipline (MBA preferred).

• Experience:

  15 years in sales (insurance/BFSI preferred, agency/PoSP channel experience an advantage).

• Skills & Competencies:

• Sales and target orientation.
  
• Good communication and interpersonal skills.
  
• Ability to build and maintain strong relationships.
  
• Training and mentoring skills.
  
• Knowledge of Motor Insurance products desirable.
  

Compensation

• Competitive salary + incentives + allowances (as per company policy).
  

• Contact Person - Ajay Dubey
• Contact Number - 9326607662