Urgent opening For French Helpdesk support - Mumbai location

0 - 5 years

6 - 10 Lacs

mumbai navi mumbai mumbai (all areas)

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

'- Support activity management (Requests, incident, follow incident under the third party responsibility if needed)

- Implementation and management of KPI's

- Organize internal review meetings

- Report to FR manager

- Participate to the Knowledge base and documentation

Preferred candidate profile

'- Process Understanding

- Technical skills to resolve incident

- Customer Relationship

- French Language Mandatory

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