1 - 6 years
3 - 6 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
• We provide a competitive compensation package, including perks and opportunities for career advancement.
• We are committed to diversity and equal opportunities and encourage candidates from all backgrounds to submit their applications.
**Your Role:
• Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns.
• Manage client accounts and act as the key point of contact from the company.
• Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry.
• Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met.
• Generate new business and revenue opportunities through cross-selling and upselling.
Your Responsibilities:
• Identify client demands and develop strategies to meet them.
• Find key personnel in client companies to establish profitable relationships.
• Approach potential customers to cultivate fruitful relationships.
• Support high-quality sales, supply and customer service operations.
• Revenue generation - Responsible to generate brokerage primarily through advising clients on their portfolio.
• Compliance - Maintain high level of compliance as per company norms.
Title: Relationship Manager – Dealing
Required skills and qualifications:
• At least 2+ years of experience in customer service, sales, account management or a related field.
• Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
• Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.
• Fluent in English, Hindi and at least one regional language.
• Possess a sense of customer service and are a team-oriented individual.
Preferred skills and qualifications :
• Bachelor's degree in business, finance, marketing or related fields.
• Proven experience in customer-facing roles like customer service or sales.
• Relevant certifications such as Certified NISM Series VIII.
• Strong interpersonal, problem-solving and negotiation skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and planning skills.
• Willingness to travel for client meetings and conferences when required.
Religare Broking (RBL)
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