Urgent Hiring_Business Analyst

Business Analyst (Onshore)

• Experience

  : 10+ years (mandatory).

• Salary

  : 18 LPA.

• Location

  : Bangalore (remote possible, USA candidates can apply too).

• Core Focus

  :
• Lead enhancements for Enrollment Management System (EMS) on

  Microsoft Dynamics 365

  .
• CRM workflow optimization, integrations, and platform scalability.
• Work closely with sales operations, contact center, and enrollment teams.

• Key Skills

  :
• Strong

  Microsoft Dynamics 365

  CRM expertise.
• System integration via APIs & SQL pipelines.
• Data analysis & relational database knowledge.
• Independent project leadership, stakeholder communication, and documentation.

Platform Focus Areas:

· Leveraging out-of-the-box D365 functionality to improve enrollment engagement

· Supporting seamless integration with internal and external systems to enhance scalability and usability

· Maintaining alignment with core platform capabilities while enabling expansion through strategic enhancements

Responsibilities:

· Act as a hands-on lead Business Analyst, independently driving requirement gathering, documentation, and delivery

· Translate stakeholder input into structured user stories and acceptance criteria

· Analyze gaps, review data trends, and identify areas for workflow or functionality improvement

· Track fast-paced project changes and ensure updates are documented and coordinated

· Guide integration efforts across platforms using technologies such as APIs and SQL-based pipelines

· Ensure new features and changes do not disrupt existing system functionality

· Lead cross-functional coordination to support ongoing enhancements Desired

Skills & Qualifications:

· Proven experience as a Business Analyst in CRM environments, with strong knowledge of Microsoft Dynamics 365

· Solid understanding of system integration methods, including APIs and SQLbased workflows

· Strong data analysis skills, with working knowledge of SQL and relational data structures

· Ability to work independently, lead projects, adapt to changing priorities, and maintain organized processes

· Excellent communication and stakeholder engagement skills across business and technical teams

Apply at shikha@turbotechgbs.com