Urgent Hiring Quality Analyst at Noida, Pune and Hyderabad Location

Job Description

Feel Free to call-9354498578 Mail resume at-Jasmeet.Thind@Techmahindra.com Job Description Conduct Transaction Quality Audits Conduct Audit Data Analysis & Error Analysis Provide Transaction Quality Metrics Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Drive Quality Initiatives Provide data inputs to internal stakeholders Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability, and Integrity of Data Preferred Competencies Knowledge Understanding of the process, evaluation & feedback, reporting and analysis Establish controls on Transaction Processing aiming for a Zero-Defect Output Report and Publish Transaction Quality Metrics Publish Dashboards Provide Feedback and suggestions for improvement GAP Analysis & Controls Error Analysis and Root Cause Analysis for process deviations Adherence & record maintenance to Internal and External QMS Audit Requirements Continuous Focus and Drive to meet and exceed SLAs Drive process level quality initiatives Responsible for reviewing and tracking the progress on the action plans shared by the internal teams and highlighting deviations Responsible for carrying out improvement projects on the areas identified as improvement areas on monthly basis Eligibility The applicant should have previous experience of 1 to 2 years in QA role The applicant should have 2+ years experience of international voice and blended process The candidate should have excellent problem-solving capabilities and lateral thinking skills The candidate should be proficient in excel and power point Willingness to work in 24 X 7 work environment Good Knowledge of Audit and Evaluation function Analytical bent of mind having Knowledge of seven Quality tools. Excellent verbal and written communication in English Ability to handle pressure and a natural go getter Continuous Focus and Drive to meet and exceed SLAs. Carry out Quality Initiatives