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Urgent hiring For Customer Service - Export / Chennai

3 - 8 years

3 - 5 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

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customer service Freight Forwarding operations ocean export sea export customer service ocean export specialist pricing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent hiring for Customer Service - Export Location - Chennai Job Summary : Person will be assisting the Manager-CS for day to day Export (Air and Sea) operations of branch and to achieve the customer satisfaction and also responsible for liaising with customers and auctioning to their queries. Key Responsibilities : Co- ordinate with Customer about queries/ shipment and update follow up on regular basis. Interact with customers, get nominations filed and co-ordinate with sales Confirm booking with agents and get shipment executed Coordinate the movement (arrival and dispatch) of consignments, tracking and updating the client Coordinate and follow up with agents for documents, hand over stamped documentation to customs clearance department for legalization Informing the operations department of changes in Bill of Lading shipments Follow up with operations and customs clearance team on invoices to clients Follow up with clients for payment of dues on case to case basis Follow up and solve discrepancy in rates, terms and documentation To ensure that all data is updated in all required fields in the system

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Freight Systems
www.freightsystems.com/

Truck Transportation

Dubai Delhi

1001-5000 Employees

2 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CFO

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