Urgent Hiring For CRM Department(Real Estate company)

Home and Soul is a leading real estate company committed to delivering premium residential and commercial projects. We are expanding our CRM team to enhance customer experience, streamline collections, and ensure compliance. If you're passionate about client servicing, CRM strategies, or KYC compliance we want to hear from you!

We are hiring experienced professionals from the Real Estate sector ONLY.

Job Location:

We are urgently looking to fill the following positions:

• CRM Head

• CRM Manager

• Assistant Manager CRM

• Senior Executive Collections

• Executive CRM / KYC Verification

Position Highlights:

CRM Head & Manager

• Drive CRM strategy and customer engagement initiatives
• Lead cross-functional coordination with sales, marketing, legal, and finance
• Analyze customer behavior, retention metrics, and satisfaction levels
• Oversee CRM software (ERP/Salesforce) and process improvements

Assistant Manager CRM

• Handle client interactions, post-sales communication, and escalations
• Maintain and update CRM databases and reports
• Resolve queries related to payments, construction updates, and documents
• Support analytics and customer feedback tracking

Sr. Executive Collection

• Prepare and dispatch demand letters and payment reminders
• Follow up with clients for timely recoveries
• Coordinate loan disbursements with banks
• Prepare MIS reports, maintain collection trackers, and escalate defaults

Executive CRM / KYC

• Verify customer documents and conduct KYC checks
• Ensure compliance with internal and regulatory norms
• Coordinate with Sales, Legal & CRM teams to close documentation
• Maintain accurate digital and physical records

Preferred candidate profile

• Real Estate experience

  is mandatory

  (215+ years)
• Strong Excel, CRM (ERP/Salesforce) & documentation skills
• Fluent in communication with strong customer-handling ability.
• Leadership and team management skills (for senior roles)

Apply with your CV:

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• Your

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• Your

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