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- 4 years

2 - 6 Lacs

Kolkata, Mumbai, New Delhi

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Responsibilities: Lead agile ceremonies including sprint planning, daily stand-ups, retrospectives, and sprint reviews. Ensure effective communication and collaboration across the team and with stakeholders. Encourage and guide continuous improvement within the team, with external stakeholders, and management. Facilitate the adoption and implementation of agile best practices to deliver high-quality releases. Recommend and drive changes to improve established engineering processes. Identify, address, and remove impediments for the scrum team by proactively resolving obstacles and escalating issues when necessary. Assist with project planning, monitoring, and reporting to ensure project objectives are met. Manage and foster a collaborative and productive environment within global, multicultural, and diverse teams. Demonstrate experience in managing medium to large software development projects, including ERP systems, ensuring effective integration of agile methodologies and sound project management practices.

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3 - 5 years

5 - 7 Lacs

Pune

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Financial Outcomes Distributor Selection: Identifying and selecting the right distributors who have the potential to effectively market and distribute the products. Market knowledge, financial stability, credibility, and existing distribution networks. Customer Service Concern of Distributor Resolution within Timelines: Addressing any concerns or issues distributors may have within a specific, predefined time period. Regular follow-ups, dedicated support teams, transparent communication channels. Internal Processes Distributor Infrastructure Selection: Assessing and selecting distributors based on the quality and capacity of their infrastructure (warehousing, transportation, technology). Storage facilities, transportation vehicles, distribution technology, and workforce capability. Adherence of Inventory Norms at Distributors Ensuring that distributors maintain inventory levels as per the agreed norms to avoid stockouts or overstock. Innovation and Learning Distributor Area Selection: Choosing the proper geographical areas for each distributor to ensure maximum market coverage and efficiency. Market potential, competition, logistical feasibility, and sales targets.

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5 - 8 years

50 - 100 Lacs

Pune, Ahmedabad

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ACL Digital is looking for Senior SDET to join our dynamic team and embark on a rewarding career journey Design and execute test automation frameworks. Lead test strategy for software quality assurance. Collaborate on CI/CD and performance testing. Mentor junior QA team members.

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3 - 5 years

9 - 14 Lacs

Gurugram

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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. About The Role Responsibilities Assists the resource director and LOB or Service Line/Capability leaders in the implementation of scheduling processes and engagement management. Collaborate with LOB and/or solution set leaders and client engagement teams to understand their business needs and drive consistency. Ensures compliance with priorities around financials and capacity, client needs, staff development and abilities, availability and ensuring staff experience is diverse. Generates scheduling, utilization and forecasting reports and provides analysis (as needed) of the data and demonstrates understanding of the data that assists in making staffing decisions. Identifies trends to proactively balance workloads while increasing utilization. Monitors utilization, conflicts, leverage, availability, and non-charge hours. Monitor schedules to ensure staff are effectively utilized to support the achievement of financial plans for the business by reviewing available resources and facilitating necessary adjustments ensuring the alignment of resources based on experience, industry alignment, account prioritization technical expertise and geography when appropriate. Effectively implement firmwide programs through markets as needed (i.e. rotations, global assignments, etc.) Facilitate scheduling meetings as needed, including asking questions to ensure clarity when making recommendations, offering solutions and enforcing best practices through teams. Follow-up on unresolved issues in a timely manner that may require rescheduling of projects and/or staff. Delivers and/or participates in scheduling system and process assimilation and orientation programs for incoming new hires. Proofs, edits and checks work for completeness, accuracy and formatting. Verifies that scheduling, reporting and other related information is current and accurate. Implements and collaborates on development of strategies for engagement management and scheduling processes for locations or solution sets they support. Understands the line of business and/or solution set business needs, strategy, offerings/products and challenges; maintains a focus on supporting the goals and initiatives of each. Initiates, develops and maintains communication with internal clients to be their trusted advisor adapting the expectations for timeliness, responsiveness, accuracy, service quality, thoroughness and sense of urgency. Participates in talent development meetings for ECS teams, providing candid feedback on interactions, understand individuals goals for future rotation opportunities, assignments, industry exposure, FWOs, etc. Understand local and national training offerings, share feedback on business needs for timing, assist with identification of trainers, etc. Utilizes, shares and develops best practices, staying up to date on market trends and upgrades of scheduling technology offerings for effectiveness. Required Qualifications EDUCATION/CERTIFICATIONS Bachelors or Associates Degree or 3 - 5 years in a professional services firm as an external client server or resource management professional - Required Minimum 8 years of relevant scheduling experience or LOB/Service Line experience "“ Required Strong Microsoft office skills, specifically with Excel "“ Required Strong written and verbal communication skills, ability to communicate both verbally and written with diverse audiences at all levels of the organization.- Required Effective organization and time management skills and ability to manage multiple tasks required -Required Strong attention to detail "“ Required Ability to respond positively to changing circumstances, seek and implement change to drive business improvement; serve as a change agent "“ Required Operates with a sense of urgency - Required Ability to facilitate collaborative discussions regarding resource assignment, utilization and gap analysis between resource managers and leaders Ability to drive collaboration and communication between teams Process driven and ability to help train/drive/develop these processes to create unity and consistency across all offices within line of business and/or solution set Preferred Qualifications Resource Management or Project Management Certifications - Preferred Previous experience in LOB or Solution Set supporting "“ Preferred DayShape or Workday Experienced "“ Preferred PowerBI Experience - Preferred At RSM, we offer a competitive benefits and compensation package for all our people."We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients."Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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2 - 6 years

4 - 6 Lacs

Gandhidham, Indore, Pune

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Roles and Responsibilities Manage a team of sales representatives to achieve monthly targets for consumer electronics & appliances products in the assigned territory. Develop and execute effective sales strategies to increase market share, improve customer relationships, and drive revenue growth. Conduct regular performance reviews, provide coaching, training sessions to enhance team skills and motivation. Collaborate with cross-functional teams (marketing, logistics) to ensure seamless product availability, promotions, and distribution channel management. Analyze market trends, competitor activity, identify opportunities for business expansion.

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1 - 3 years

4 - 6 Lacs

Gurugram

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[{"Salary":null , "Posting_Title":"Executive - Affiliate Sales" , "Is_Locked":false , "City":"Gurugram" , "Industry":"Affiliate Marketing","Job_Description":" Managing and supporting, inbound affiliate sign ups, with 48 hours as average, and response to the support emails in 24 hours. To assess the capabilities/ knowledge of the affiliate and approve accordingly. To introduce the company core values, policies and sharing relevant offers with the affiliates. Extending all possible help/ support to the affiliate for starting deliveries. More than 90% approval rate should be maintained excluding the no promotional source/free domain websites applications. An application couldn\u2019t be closed if there is no response. Needs to be active all the time in Zoho Chat Desk with real time response to messages during the working hours. Requirements Skillset - Should be good in excel, data management and record management. LinkedIn and Skype group posting daily is mandatory post being onboarded with us. Verbal and written communication should be better than average. Knowledge for affiliate marketing. Measures, Hasoffers test, mock questionnaires post training completion. Graduations with good communications skills. Background: CS | Support 1) Analysis. Comprehend data. 2) IQ - Common sense, and basic level maths test. 3) Communication - Written and Verbal. Benefits Flexible working hours Variable/Incentive Component in addition to Fixed Package 5 - Days working culture Health Insurance Benefits Tenure Recognition and Awards Leave Benefits as per Milestones Performance Linked Growth Opportunities Out of Term Appraisals ","Work_Experience":"1-3 years","Job_Type":"Full time" , "Job_Opening_Name":"Executive - Affiliate Sales" , "Number_of_Positions":"1" , "State":"Haryana" , "Currency":"INR" , "Country":"India" , "Zip_Code":"122001" , "id":"564174000024378314" , "Publish":true , "Date_Opened":"2025-05-12" , "Keep_on_Career_Site":false}]

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1 - 6 years

3 - 4 Lacs

Coimbatore

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SUMMARY For HPED - UNIT-III Shift maintenance (3 Shifts). Requirements To Maintain CNC Machines - Breakdown Maintenance / Preventive Maintenance / Periodic Maintenance, To Maintain Utility like Generator / Compressor / UPS and other general utilities. To Maintain QMS

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3 - 5 years

8 - 15 Lacs

Ahmedabad

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Employment Type: Full-time Role Overview We are seeking a Field Application Engineer tprovide hands-on technical support for our EV charging solutions. The ideal candidate will come with a background in troubleshooting power systems (telecom towers, UPS, solar inverters, etc.) and have a strong understanding of electrical and embedded systems. You will bridge the gap between our service team and R&D department, resolving critical field issues and ensuring top quality customer support in challenging environments. Key Responsibilities 1. Technical Troubleshooting & Support Diagnose and resolve complex hardware/software issues in EV chargers and related subsystems. Conduct on-site inspections, testing, and repairs in a variety of real-world conditions. Collaborate with the service team tdevelop quick resolutions, reducing charger downtime and improving customer satisfaction. 2. R&D Collaboration Act as the technical conduit between field services and R&D, communicating recurring issues and feature requests. Work closely with engineering teams trefine product designs and firmware, incorporating feedback from real-world deployments. Participate in post-mortem reviews of incidents tidentify root causes and recommend design improvements or operational best practices. 3. Documentation & Training Maintain detailed logs and documentation of all technical issues, resolutions, and best practices. Provide training tservice technicians and end-users, covering troubleshooting methods and operational guidelines 4. Continuous Improvement Proactively identify and suggest improvements tenhance product reliability and maintainability. Keep abreast of industry trends, new technologies, and emerging standards in EV charging, power electronics, and embedded systems. Qualifications & Requirements Education: Bachelors degree in Electrical Engineering, Electronics Engineering, or a related field. Equivalent hands-on experience will be considered. Experience: 3+ years in a technical field role involving telecom towers, UPS, solar inverters, or similar power electronics systems. Demonstrated experience troubleshooting hardware and embedded systems in challenging on-site environments. Technical Skills: Solid understanding of electrical systems, circuitry, power distribution, and AC/DC fundamentals. Familiarity with embedded controllers, firmware updates, and debugging tools. Ability tinterpret technical drawings, wiring diagrams, schematics, and PCB layouts. Soft Skills & Competencies: Analytical Mind: Keen problem-solving skills and a detail-oriented approach tdiagnosing issues. Communication: Clear written and verbal communication tcollaborate effectively across service, R&D, and customer teams. Adaptability: Comfortable with travel, field conditions, and rapidly changing priorities. Safety Conscious: Strong commitment tfollowing safety standards and protocols in all technical tasks.

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7 - 12 years

6 - 8 Lacs

Pune

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Role & responsibilities Support Property Manager for taking over Equipments and Building systems from Client Project Team including preparation of Snag / Defect list and regular review of Snag / Defect List. Monitoring of Fit-out activities within the Client Property from Fire Safety and Human Safety aspect. Taking regular rounds of Equipment Rooms / Area. Coordinating with team for procedure Development & changes. Inventory Management and Inventory Audit. Monitors work performed by AMC / Outsourced Vendors and verified quantity and quality. Support Property Manager for Audits, Client Visits, Coordination with Tenants for Technical related matters. Ensures adherence to established client policies and procedures, objectives, quality assurance programs, safety standards and compliance. Implement planned preventive maintenance as per the schedule and report any abnormality / deviation. Monitor Energy, Water and Fuel Consumption. Explore and Suggest Energy, Water and Fuel saving measures. Coordination for Timely payment related to statutory, Energy, Water, Fuel, AMC, and ad hoc work. Support Property Manager for Annual Budget Preparation and Tracking Expenses. Support Property Manager for Incident reporting, Root Cause Analysis (RCA), Job Safety Analysis (JSA) and implementation of Best Practices and Innovations Coordinating with the maintenance of facilities, building, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. Plan and implement training programs for department staff and clients. Timely Submission of MIS Reports, Daily Reports, MMR & QBR data Prepares scheduled and periodic reports of facility usage, maintenance, and condition Preferred candidate profile Graduation Requirement - BE/BTech Electrical Engineering DISCLAIMER Due to high volume of CV we receive, we regret that we may not be able to respond to all applications individually. We will contact you if your skills and experience match what is needed for the open role, or if there is a similar opportunity currently available.

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1 - 3 years

3 - 3 Lacs

Hyderabad, Pune, Bengaluru

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Role & responsibilities : Electrical Floor Maintenance in Facility Preferred candidate profile :Experience In facility maintenance

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2 - 3 years

4 - 5 Lacs

Rohtak, New Delhi

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Operate and maintain diesel generators. Monitor generator performance and troubleshoot issues. Perform routine maintenance and repairs. Ensure compliance with safety standards. Maintain detailed logs and records of operations. Coordinate with the maintenance team for major repairs. Conduct regular inspections and tests.

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- 5 years

1 - 2 Lacs

Pratapgarh

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SUMMARY Hiring Only Fresher graduates for Automobile sector Role- Sales Executive Job Description: Presentable Appearance and Attitude. Lead Management - Generate prospects from showroom walk-in, telephone enquiries. Enter enquiries with complete customer details in the tab. Demonstrate the Scooter. Conduct Test rides and convert to final sale. Address customer queries related to Scooter specifications, Delivery time, Scooter Pricing, Finance options, etc. Closing and Follow-up. Key Performance Indicators (KPIs): Percentage of TR completion from scheduled TR. Percentage of Sales conversion from Completed TR. Process adherence, No deviation from the Processes or SOPs. Good at giving Customer Experience and No Negative Feedback from Customer. Location- Entire Rajasthan Requirements Qualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Benefits Salary - Diploma: 16K take home Graduate: 17.5K take home

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2 - 7 years

5 - 8 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Experienced sales professional selling electrical goods including power management systems, switchgear, UPS, meters, cables, and panel accessories. Proven ability to drive B2B sales, manage client relationships.

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4 - 8 years

5 - 8 Lacs

Gurugram

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Job Title - GN- Travel-06 Management Level: 6-Senior Manager Location: Gurugram, DDC1A, NonSTPI Must-have skills: Travel Consulting Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. As a part of the Travel Consulting practice , you will work with a team of leading practitioners across travel-aligned industries such as Hospitality, Aviation, Cargo, Airports, Cruise, and more . Our practitioners bring in the right blend of strategic, operational and industry experience to help the travel industry transform to win tomorrow's customer. As a part of the Capability Network team, you'll help drive the following: Identify and structure key issues into an issue-tree and set of hypotheses and plan and conduct research and analyses that address the most appropriate issues. Understand company's key strategic and operational issues spanning market definition, industry trends, and so on. Develop innovative, fact-based and achievable strategies and operating models after evaluation of multiple strategic options. Utilize industry knowledge to be able to make implementation-oriented recommendations. Develop business case elements to highlight the financial implication of recommendations. Identify industry specific operating metrics and link them to relevant financial metrics to identify the key value drivers for a client. Develop knowledge of prevailing trends , financials and operating drivers across multiple industry segments. Compile data conduct analyses of data to build a business case and model business scenarios. Leverage data and information to develop a well-structured, cohesive presentation ; apply strong PowerPoint/ document creation skills to structure and create client-ready deliverables. Demonstrate good judgement in how to engage with senior stakeholders regarding follow ups. Bring your best skills forward to excel in the role: Ability to conduct primary and secondary research to unearth facts and generate actionable insights Data-driven consulting and visualization skills - Ability to create data visualizations and derive analytical insights using PowerBI / Tableau / R / Python / Alteryx In-depth knowledge of digital offerings in Strategy, Marketing, Sales or Operations Familiarity with platforms such as Amadeus, Adobe Experience Manager, CRM, SAP S4 HANA Understanding of Big data , data integration, data ingestion and data quality. Understanding of at least one of the cloud platforms – Azure / AWS / Google cloud . An analytical mindset with strong business acumen Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualifications Experience: 14-16Years Educational Qualification: Any Degree

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9 - 14 years

20 - 25 Lacs

Pune

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The Information Security Associate assists with the identification, tracking, and monitoring of information security threats and service operations This position provides direct support to the business and Information Services (IS) staff for security and service related issues He/She utilizes established processes and tools to focus on incident response, threat identification, analyses, and remediation This position supports the processes for technical and physical risk management to protect UPS s information assets

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- 2 years

3 - 5 Lacs

Pune

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: As a Sales associate at our esteemed organization, you will play a pivotal role in the success of ourprojects. Each employee will be entrusted with a designated project and will have the soleresponsibility for client and business partner management. Here s what the role entails: key responsibilities: Project Presentation Receive leads generated by the team Engage clients via calls or virtual meetings, presenting comprehensive project details. Project Visits. Arrange project visits based on client availability. Accompany clients during on-site visits to showcase project highlights. Conversions and Closures Skillfully handle client inquiries and objections. Lead the process of project conversions and closures. Follow Ups Implement a robust follow-up strategy post-project visits Ensure continuous engagement to address client queries and concerns. Relationship Management Cultivate and maintain professional relationships with clients and business partners. Act as the primary point of contact, representing the company in a positive light. Qualifications: Any Graduate/Postgraduate Communication: Strong interpersonal and communication skills Client Handling: Proven ability to manage client relationships effectively. Real Estate Knowledge: Sound understanding of the real estate industry (non-real estate & Freshers also can apply if willing to Learn) Competitors Knowledge: Awareness of market competitors and industry trends. Right Attitude: Positive and proactive mindset. Negotiation Abilities: Skillful negotiation to achieve optimal outcomes View More Jobs Job Type: Full Time Job Location: pune Experience: 0 - 2 years

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3 - 8 years

1 - 2 Lacs

Gurugram

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The Sales Executive Job Overview: The Sales Executive is responsible for driving membership sales, converting leads, and delivering exceptional customer service to ensure client satisfaction and retention. This role plays a vital part in supporting the overall growth and success of the gym. Key Responsibilities: Actively engage with walk-ins, inquiries, and leads to convert them into memberships. Follow up with prospects through calls, messages, and appointments to close sales. Conduct compelling sales presentations and gym tours for potential members. Build strong relationships with members to encourage referrals and renewals. Maintain accurate records of leads, conversions, and follow-ups in CRM systems. Collaborate with the sales team to achieve daily, weekly, and monthly targets. Assist in promotional campaigns, events, and outreach activities to boost visibility. Address customer queries and concerns with professionalism and promptness.

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3 - 8 years

1 - 4 Lacs

Lucknow

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A Food and Beverage Associate is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. What will I be doing As a Food and Beverage Associate , you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events Welcome guests in a polite and friendly manner Take and deliver customer orders, consistently demonstrating high levels of customer service Prepare set ups for tables and/or rooms Follow cash handling procedures Manage guest queries in a timely and efficient manner Up-sell with latest departmental incentives Ensure compliance of brand standards Strive to achieve departmental targets Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Associate serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attit

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3 - 6 years

2 - 6 Lacs

Pune

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locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 9 Days Ago time left to applyEnd DateMay 30, 2025 (20 days left to apply) job requisition idR25013889 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : He / She provides support to external and internal customers to ensure customer expectations are met and exceeded. Person should have a proven track record of being co-operative, approachable, conscientious, enthusiastic, competent, flexible, able to work independently, a team player. Should be willing to work extend hours whenever the process requires. Skills Required: Strong in depth Manual Billing and Incentives knowledge. Excellent written and verbal communication skills To work on own initiative as well as part of a team Able to prioritize workloads Attention to detail Ability to work to deadlines Must be customer focused Knowledge of MS OfficeJob Duties and Responsibilities:? Communicate with AFC Contacts, WWF team, Countries, F&A teams and Account Executives Identify training areas and coordinate with the Supervisor for the necessary trainings To comply with UPS policies, Data security, and SOX compliance related policies Monitor workflow to plan work schedule as per the SLA requirement and the volume. Conduct Monthly Product Knowledge test for the entire team. Follow up with Countries to get the resolution. Ad hoc billing requests from Countries. Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process requirement. Employee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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3 - 6 years

2 - 6 Lacs

Pune

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locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 21 Days Ago time left to applyEnd DateMay 14, 2025 (4 days left to apply) job requisition idR25013215 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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3 - 6 years

4 - 8 Lacs

Pune

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locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted 15 Days Ago time left to applyEnd DateJune 9, 2025 (30 days left to apply) job requisition idR25013893 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Summary This position is responsible for monitoring and executing day-to-day operations of the contact center teams. This position analyzes production, quality, and cost information to identify challenges and provide recommendations for improvement. This position manages others within the department. The Supervisor will be responsible for meeting the business KPIs and goals. This position manages CCRs on call quality to ensure customer interactions are complete, accurate and professional. He/she develops action plans and works side-by-side with most help needed employees to provide instruction and assistance. This position handles escalated customer calls/emails to ease customer concerns and improve customer satisfaction and perception. He/she supervises operation to ensure proper customer experience, first contact resolution, accuracy, and quality levels are met. This position makes recommended operational changes (i.e., equipment, tool and staffing) as needed to ensure calls are handled efficiently and service commitments are met. Responsibilities: Checks customer call report data for problems and trends to identify areas for improvement and opportunities for policy and procedure changes. Assesses performance indicators to determine areas meeting and falling below business expectations. Conducts operational audits to ensure effective operational performance. Identifies and suggests end-to-end process improvements to improve contact center operations. Determines employees' training needs to produce continuous development plans. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement. Resolves individual and group performance issues in accordance with UPS's policies and procedures in a timely manner to motivate and foster teamwork. Qualifications: Bachelors Degree in any stream Proficient in MS Office Tools Experience: Preferred minimum 1 year experience in managing international call centers Preferred minimum 1 year experience in team handling Requirements: Ready to work in India night shifts Flexible with shifts and days Need to work from office Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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3 - 7 years

10 - 14 Lacs

Pune

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locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateJune 23, 2025 (30+ days left to apply) job requisition idR25014912 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : About The Role Supervisor Job Category & Function Supervisor > US FF Ocean Import Operation Process Position Summary The US FF Ocean Import Operation Process Supervisor manages plans & executes operations processes to meet business requirements at optimal cost and at the same time meeting customer requirement in terms of quality, quantity & time. Reviews the operational practices, identifying the areas of obstruction/ quality failures and advises on system and process changes for qualitative improvement. Ensures adherence to quality standards & guidelines / master operating plans for streaming the process. Identifies controllable failures and takes preventive and corrective actions to avoid the recurrences. Focuses on quality enhancement with key emphasis on improving quality and improvement opportunities to achieve End-to-End. Provides support to external and internal customers to ensure customer expectations are met and exceeded. This position monitors the efficiency of processes at their maximum level and ensures process, policy, and procedure changes are administered. Ensures the compliance of internal auditing of records. This position manages Team Leaders within the assigned areas and Administrative Assistants. Supervisor US FF Ocean Import Operation reports to Manager, aligns self with Organizational Corporate goals and support the execution of corporate goals. Key Accountabilities Supervises and Develops Others ? Responsible for a single or multiple processes within the site ? Directs and managing a team size of up to +/-35 including team leads and administrative assistants ? Hiring, training and retention of staff ? Cost planning and managing departmental budget and cost ? Managing and coordination of transition of work from other Sites ? Coordination of activities with other functions within the Site, Corporate Office/Regions ? Managing internal and external communication ? Other tasks assigned by the company from time to time ? Is expected to be the leader of the Process. ? Determines employees training needs to produce continuous development plans ? Provides on-going feedback and support to improve performance of Supervisors ? Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement ? Holds others accountable to established performance levels to achieve individual and group goals ? Resolves individual and group performance issues in accordance with UPSs policies and procedures in a timely manner to motivate and foster teamwork. Manages and Monitors Processes ? Identifies and analyzes what-if scenarios and reviews enhancements to assess the impact of changes ? Identifies and implements changes and process improvements to maximize efficiency, decrease errors, and reduce costs within the department ? Reviews status and quality reports and adjusts controls to ensure proper procedures and corrective action steps are in place ? Reviews and analyzes historical trends and data to ensure appropriate staffing. ? Establishes goals and timelines to monitor progress and to ensure accurate and timely billing ? Reviews processes to ensure efficiencies are maximized within the department ? Conducts audits, identifies exceptions, implements corrective actions, reports findings, and maintains schedules to ensure compliance with internal audits. ? Conducts the daily/weekly/monthly review call with internal/external customers and various US FF Ocean Import sites at US. Other Job requirements ? Excellent command of English language verbal and written ? Outstanding communication skills able to deal with multiple levels of management able to manage relationships well ? Great work ethics and able to manage multiple tasks well ? Mid level MS office knowledge Word Excel and Power Point Skills ? Able to travel globally ? Able to work different shifts. ? Preferred experience of operation process transition of more than 50 FTEs. Qualifications Category ? NA Education and Work Experience ? Graduate/ Post graduate. Degree in related field will be preferable Job Grade 12 Job Category Supervisor Desired Education Level Bachelors Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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2 - 5 years

2 - 6 Lacs

Pune

Work from Office

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locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 30, 2025 (20 days left to apply) job requisition idR25012658 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Work from Office only Job Location - Magarpatta, Pune Shift time - 6 PM to 3 AM About The Role : The Administrative Assistant will be responsible for a blended job with the day to day processing of transactions for US & CA accounts and finance related processes following different set of rules that vary among the countries. The positions require exceptional attention to detail and timely resolution with high level of accuracy. Processes related to, Accounts Receivable, give brilliant opportunities to all the executives to showcase their talent and learn new things. As one of the worlds largest employers UPS Logistics as provided rewarding careers to its employees and is one of the most admired brand in the world. Employee Skill Requirement Excellent written and verbal communication skills Excellent interpersonal skills Analytical and problem-solving skills Must possess advanced reasoning and research skills Decision making skills Must be customer focused Eye for detail and should meet stiff deadlines Knowledge of MS office Graduation or Post Graduation in Finance Immediate joiners Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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3 - 6 years

2 - 6 Lacs

Pune

Work from Office

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locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted 15 Days Ago time left to applyEnd DateMay 10, 2025 (10 hours left to apply) job requisition idR25012439 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : The position is mainly responsible for the key entry process or uploading of AP transactions in Oracle APPO System. The Accounts Payable Senior Admin Assistant should have in-depth knowledge of AP process and will be responsible for day-to-day verification and processing of invoices. The position requires exceptional attention to detail and decision-making skills with high level of accuracy. The Senior Admin Assistant should possess analytical and researching skills to derive resolutions, should have problem solving skills. These services are to be provided in an effective and efficient manner and to ensure that the process related activities are accurate and up to date. The Senior Admin Assistant should have multi-tasking skills and should be cross trained in various sub-processes in Accounts Payable. Duties and Responsibilities: Timely processing of invoices to be uploaded into Oracle APPO (Invoice correction via system Cancellation, hold release, rebooking) Maintain favorable relationships with AP team, country contacts and answer AP inquiries per SLA. Back up to a team member in case of absence. Provides support to continuous improvement initiative. Perform ad-hoc tasks as identified by the Team Lead or Supervisor. Desired Skills and Experience Qualifications and Requirements Preferably College graduate with Finance or Accounting background. With good oral and written communication, Proficient in Microsoft Office - Outlook, Excel, Word, and Access Keen to details, analytical and can work with less supervision, Committed, dependable and dedicated to providing high quality output on a timely manner. Must be a team player and with good customer service orientation. Preferably with knowledge with Accounts Payable. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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2 - 5 years

2 - 6 Lacs

Pune

Work from Office

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locationsIN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE) time typeFull time posted onPosted 30 Days Ago time left to applyEnd DateMay 23, 2025 (13 days left to apply) job requisition idR25012144 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : The Administrative Assistant will be responsible for a blended job with the day to day processing of transactions for domestic and international accounts and finance related processes following different set of rules that vary among the countries. The positions require exceptional attention to detail and timely resolution with high level of accuracy. Processes related to, Accounts Receivable, give brilliant opportunities to all the executives to showcase their talent and learn new things. As one of the worlds largest employers UPS Logistics as provided rewarding careers to its employees and is one of the most admired brand in the world. Employee Skill Requirement Excellent written and verbal communication skills Excellent interpersonal skills Analytical and problem solving skills Must possess advanced reasoning and research skills Decision making skills Must be customer focused Good typing speed Eye for detail and should meet stiff deadlines Have an excellent attendance track record Self-Driven Influence and Persuasion Strong Customer Orientation, understanding customer services issues Knowledge of MS office. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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Exploring UPS Jobs in India

The UPS job market in India is a promising field for job seekers looking to work in a dynamic and fast-paced environment. UPS, or United Parcel Service, is a global leader in logistics and supply chain management, providing a wide range of employment opportunities in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for UPS professionals in India varies based on experience level. Entry-level positions may start at ₹3-5 lakhs per annum, while experienced professionals can earn between ₹8-15 lakhs per annum.

Career Path

A typical career path in the UPS industry may start with roles such as Package Handler or Delivery Driver, leading to positions like Operations Supervisor, Logistics Manager, and eventually progressing to roles like Supply Chain Director or Regional Manager.

Related Skills

In addition to expertise in UPS operations, professionals in this field may benefit from having skills in logistics management, inventory control, transportation management, and proficiency in relevant software systems.

Interview Questions

  • What experience do you have working with UPS systems? (basic)
  • How do you ensure accurate tracking and delivery of packages? (basic)
  • Can you explain a time when you had to handle a difficult customer situation? (medium)
  • How do you prioritize multiple deliveries to ensure timely completion? (medium)
  • What strategies do you use to optimize delivery routes for efficiency? (medium)
  • How do you handle unexpected delays in delivery schedules? (advanced)
  • Can you discuss a time when you implemented process improvements in UPS operations? (advanced)
  • How do you stay updated on industry trends and regulations in logistics and shipping? (advanced)

Closing Remark

As you explore opportunities in the UPS job market in India, remember to showcase your skills and experience confidently during the interview process. With the right preparation and a positive attitude, you can succeed in securing a rewarding career in this dynamic industry. Good luck!

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