Posted:8 months ago|
Platform:
Work from Office
Full Time
- Branch Profitability
- Branch Portfolio Performance ( both Group Lending & Individual Loans )
- Percentage Mix between Group / Individual Lending.
- Productivity of front end personnel.
- Growth in contribution on volume and revenue to the Cluster / Territory Basis
- Customer Care Programme in the Branch and Marketing
- Attending customer queries & resolution in TAT
- New Customer acquisition and attrition.
- Ensures every new joinee in the cluster goes through the training and is certified before he is got into branch.
- Branch Attrition Voluntary / Involuntary
- No of people groomed to the next level.
- Team Handing
- Audit Rating
- FTR Score for the cluster
- No.of exceptions raised due to branch quality check.
SMFG INDIA CREDIT COMPANY
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