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0.0 - 5.0 years
1 - 2 Lacs
Madurai, Dindigul
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714644961 - Mr. Abinash Criteria: Customer Service Officer *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Customer Service Manager *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 2 plus years of experience in team handling. Qualification : Any degree Age : 40 We are looking forward to meet you!!!
Posted 6 days ago
0.0 - 5.0 years
1 - 2 Lacs
Chennai
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8778231801 - Mr. Jeeva Criteria: *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Job Description Identification of Sangams (Joint Liability Group) Coordinate with Unit Managers for Sangam Formation Adding of more members into Sangam Collection of Instalment amount in decided intervals Documentations & Reporting as needed We are looking forward to meet you!!!
Posted 6 days ago
4.0 - 6.0 years
3 - 5 Lacs
Sattur, Salem
Work from Office
ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 6 days ago
4.0 - 6.0 years
3 - 5 Lacs
Salem, Cuddalore, Viluppuram
Work from Office
ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 6 days ago
1.0 - 5.0 years
8 - 12 Lacs
Siruguppa
Work from Office
Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
Tirupati, Chitoor
Hybrid
Roles and responsibilities: DGV PAY Digital Payments & Financial Services: - Identify and onboard Milk Co-operative Societies, FPOs, and Dairy Federations to adopt DGV PAYs digital payments platform. - Drive adoption and utilization of DGV PAY, ensuring dairy farmers use the platform for financial transactions. - Build relationships with banking partners to expand DGV PAY’s distribution network. DGV Money – Dairy Lending Solutions: - Promote and drive DGV Money’s loan products like Digital Bovine Loan (DBL) among dairy farmers and related enterprises. - Work closely with financial institutions to streamline loan disbursement and meet targets. - Train partners to efficiently handle onboarding and lending processes while ensuring compliance. DGV Connect – Farmer Engagement & Marketplace: - Foster connections between dairy farmers, FPOs, and the digital marketplace through DGV Connect. - Engage with farmers to promote products and services offered via DGV Connect. - Organize awareness and activation programs to ensure high levels of farmer engagement. Sales Strategy & Execution: - Develop and implement a territory-specific strategy to drive sales and engagement across all three verticals (DGV PAY, DGV Money, DGV Connect). - Monitor and report sales performance and key metrics to the State Head. - Ensure targets for Gross Transaction Value (GTV), loan disbursements, and farmer engagement are met or exceeded. Stakeholder Management: - Build and maintain strong relationships with key stakeholders, including Dairy Federations, banking partners, FPOs, and milk co-operative societies. - Act as a representative of DGV at the ground level, providing feedback and insights to senior management. Team Leadership & Training: - Lead and train your team to meet targets and execute business strategies efficiently. - Foster a culture of collaboration and ensure high levels of motivation and engagement within the team. Operational Excellence & Compliance: - Ensure compliance with internal SOPs, regulatory requirements, and audit guidelines across business operations. - Work closely with cross-functional teams to ensure smooth execution of business activities and exceptional service delivery.
Posted 1 week ago
0.0 - 3.0 years
1 - 1 Lacs
Bardhaman
Work from Office
Qualification - Minimum 12th pass. Language - Bengali,Hindi.. Salary - Fresher- NTH -Upto 12000+PF+ESIC+Others incentives . Experience - upto 21K+PF+ESIC+Others incentives Preferred candidate preffered. Timing - 10:00a.m-7:00p.m (Monday - Sunday) Week off - Sunday. Male & female both can apply. Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition. Interested Candidate Share Your Resume to 7039622460 (WhatsApp) Thanks and Regards, Amruta Maiti
Posted 1 week ago
2.0 - 4.0 years
1 - 3 Lacs
Motihari
Work from Office
Role & responsibilities Strong Recruitment Knowledge: Proven experience and understanding of end-to-end recruitment processes. Willingness to Travel: Must be comfortable with regular travel as part of job responsibilities. Excellent Communication Skills: Strong verbal and written communication abilities. Training Support: Should be capable of providing training to new joiners whenever necessary. Branch Visits: Must be available to visit branches at least 2 days per week to ensure smooth operations and coordination. Contact Person :- Nisha (HR) Email id:- nisha.bhati@sindhujamicrocredit.com Mobile no. 7011686380
Posted 1 week ago
4.0 - 5.0 years
25 - 27 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Building and maintaining strong relationships with banks, financial institutions, co-lending partners, investors, and other external stakeholders Source funds through diverse debt instruments, including securitization (PTC/DA), term loans, debentures (NCDs), commercial papers (CPs), and working capital lines (WCDL/CC) etc. Preparing loan proposals and CMA (Credit Monitoring Arrangement) data for Term Loan, ECBs, NCDs, Tier-II Capital, CPs, Direct Assignment/PTC, and other instruments Screening of borrowing documentation including term sheets, covenant review, negotiation of commercials, security structure, and other terms prior to fund raising Handling co-lending operations including partner onboarding, agreement execution, fund settlement coordination, interest/principal reconciliation, and MIS/reporting Coordinating with lenders for due diligence and ensuring timely, precise information sharing Liaising with credit rating agencies and external valuators for periodic rating reviews and documentation Assess liquidity positions, monitor ALM statements, and initiate borrowings aligned with company strategies Providing daily/weekly liquidity position of the Company to the Management Ensuring timely repayment of all debt obligations and tracking repayment confirmation; follow up on overdue cases and escalations Managing transaction banking platforms for seamless fund flows Effective fund management by identifying idle cash and pooling funds for optimized usage Performing all month-end treasury closures including interest calculations, fund position reporting, and cash f low statements Ensuring completeness and accuracy of information before sharing with lenders/investors Periodic reporting (Monthly/Quarterly/Half-Yearly/Annual) to investors, lenders, rating agencies, and senior management Continuous tracking of covenants across lenders and reporting deviations Acting as a central coordination point between treasury, accounts, and senior management Effective execution of all month end and treasury related activities as per organisation requirement Driving automation initiatives within treasury operations to improve process efficiency Preferred candidate profile MBA Finance/ ACCA/ CPA/ CA Personality Traits: Go-getter, Aggressive, Multi-tasker Good communication skills (fluent English, clarity in speech) Strong Excel, communication, and coordination skills; attention to detail and deadline-driven Presentable, Well-groomed Ability to work under pressure and meet deadlines. Minimum 2/3+ years of experience in handling lenders for debt raising and working in front office and be lenders SPOC (Reporting of 2 Treasury Analyst) Candidates with experience in HOUSING FINANCE Companies, Micro Finance, NBFC preferred but not limited
Posted 1 week ago
2.0 - 4.0 years
1 - 4 Lacs
Tonk, Niwai
Work from Office
We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Tonk & Niwai Interview Date - 28th -July-25 (Monday ) Timing - 10. Am to 4 PM Interview Venue -1st Floor, BRKGB Bank Branch Nazar Bagh Road , Tonk Rajasthan 304001 Contact Person - Mr. Dinesh Kumar Mali & Mr. Abdul Danish . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Dharwad, Gadag, Chikkaballapura
Work from Office
Analyze data to find the most efficient sales methods To manage the sales and collection team for the respective branch. Managing Front Line employees to achieve the target. Minimum 2+ years experience in MFI / Microloan, Group Loan / JLG product
Posted 1 week ago
0.0 - 5.0 years
2 - 2 Lacs
Surat
Work from Office
Role & responsibilities: Sales Officer / BDR Agri Sales Products selling To engaging with customers on daily basis Right cross sell of banking products as per customer requirements Attractive Salary + Incentive basis Preferred candidate profile: 1. Graduate (in any stream) 2. Fresher or up to 5 years of experience 3. Candidates with good communication skills
Posted 1 week ago
2.0 - 4.0 years
1 - 4 Lacs
Jaipur
Work from Office
We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 25th -July-25 (Friday) Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank, (A Scheduled Commercial Bank), AU Centre, 3rd Floor, Sunny Trade Centre, New Atish Market, Jaipur, Rajasthan 302019 Contact Person - Mr. Devender Upadhayay & Mr. Dhanraj Sharma-HR . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing
Posted 1 week ago
10.0 - 20.0 years
10 - 16 Lacs
Kalburagi, Delhi / NCR
Work from Office
1. Manage a Region for the Micro loan (Ticket Size upto 5 Lac) carrying the responsibility of achieving assigned business target month on month the sales and cross sell targets 2. Handling Cluster heads who have Sales Managers & Relationship Managers Required Candidate profile 1. Good communication skills 2. Should be an eminent team leader 3. Good inter-personal skills 4. Knowledge of Microsoft Office Suite 5. Handling multiple locations within the zone / region
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Rohtak, Bhiwani, Kaithal
Work from Office
Job Description Task performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Other relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Graduate Fresher may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: Graduate
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
Jangaon
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Warangal
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Karimnagar
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Zahirabad
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Sangareddy
Work from Office
Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates
Posted 2 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Jaipur
Work from Office
We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 23rd -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Shop No G1 ARG North Avenue Sikar Road Vki Jaipur 302013 Contact Person - Mr. Shyam Bihari Khandelwal & Mr. Anuraag Kumawat . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing
Posted 2 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Jaipur
Work from Office
We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 23rd -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Atish Market 3rd floor sunny trade center new gopalpura by pass Jaipur 302020 Contact Person - Mr. Deepak sharma & Miss Kritka . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing
Posted 2 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Jaipur
Work from Office
We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Jaipur Interview Date - 23rd -July-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Scheme no 12 plot no. 2Kanata Chouraha Kalyan kunj colony johotwara Jaipur Rajasthan 302012 Contact Person - Mr. Gajanand sharma & Miss sheetal sharma . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing
Posted 2 weeks ago
5.0 - 7.0 years
3 - 5 Lacs
Krishnagiri, Salem, Tirunelveli
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 2 weeks ago
5.0 - 8.0 years
3 - 5 Lacs
Madurai, Chennai, Coimbatore
Work from Office
ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!
Posted 2 weeks ago
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