298 Rural Finance Jobs - Page 8

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase revenue growth. Collaborate with internal teams to resolve customer complaints and issues. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain strong relationships with customers and stakeholders. Job Requirements Proven experience as a Relationship Manager in MF Collections or a related field. Strong knowledge of Micro Finance products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams is an added advantage.

Interested Candidate Share Your Resume to 8209842915 (WhatsApp) Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition.

Interested Candidate Share Your Resume to 8209842915 (WhatsApp) Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition.

Interested Candidate Share Your Resume to 8209842915 (WhatsApp) Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition.

Hiring: National Sales Manager Tractor Finance | Location: Pan India (Preferred: Chennai) Are you a dynamic sales leader with deep experience in tractor finance or rural lending? Join us to lead our pan-India Tractor Finance business and drive growth across rural markets! Position: National Sales Manager – Tractor Location: Preferred: Chennai Experience: 12–18 years in tractor finance/rural lending sales with at least 3–5 years in a national role Industry: NBFC / Financial Services / Agri-finance / Rural Lending Employment Type: Full Time, Permanent Key Responsibilities: Develop and execute national sales strategy for tractor finance Lead loan disbursements via DSAs, OEMs & dealer channels Manage and scale a high-performing pan-India sales team Forge strategic partnerships with OEMs, dealers & agri-influencers Expand into new geographies and onboard distribution partners Monitor sales KPIs, ensure compliance and maintain portfolio quality What We’re Looking For: Proven experience in tractor lending or rural finance Strong leadership & team management at national level Deep understanding of rural markets and distribution channels Excellent relationship management with OEMs & dealers Strategic mindset with strong execution skills Be a part of a growing, impact-driven organization shaping rural finance in India!

About The Role We are looking for Team Member- Financial Inclusion Location Mumbai Grade M2/M3 Experience- 4-6 years About The Role : He/ She will be responsible for: Manage end to end Aadhaar Seva Kendra"™s (ASK) or Aadhaar Enrolment Centres or Aadhaar on Wheels( AOW) through Branch channel and Vendors. Ensuring profitability of ASK/AOW by driving cross sell and enrolment transactions Liaise with various teams / stake holders to improvise process and technological solutions Conducting Vendor audit, ensuring proper governance, periodic vendor reviews and ensuring compliance. Proper maintenance of documents and records. Conducting VendorAgreement reviews and closures Responsible for managing Internal/External Audit for the assigned domain. Vendor billing tracking, validation and ensuring timely payments Periodic review & updation of the product/process need to be ensured. Ensure timely submission of regulatory reporting / responses as necessary

We are hiring smart sales professional on the rolls of AU Bank for the profile of Sales officer & Business Manager in Micro Business Loan vertical Locations- Chittorgarh, & Nimbahera Interview Date - 17th-June-25 Timing - 10. Am to 4 PM Interview Venue - AU Small Finance Bank - Plot No. 14-15, Opps. Shekari samiti shop, Chittorgarh Rajasthan. Contact Person - Mr. Brij Sunder Jain & Ms. Sebi Jain . Job Responsibilities: 100% achievement of the assigned targets for sales and collection. Doing Marketing activities, leafleting, Canopy. Identifying new source of business prospect and areas. Coordinating with prospective customer and existing customers for sourcing new business . Serving customer queries and Build up customer relationship and develop brand value in the market. Attending all the customer queries and providing resolution of their issues accordingly. Portfolio Management in Co-ordination with Operations & Collection department. Physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Following BM/PM and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verification. Physical Verification of credit related documents like ITR'S, Bank Statements, receipts, ledger etc. and the property documents- Doing OSV ( Original Seen and verified) of these documents. Preparing basic CAM (Credit Appraisal Memo). Taking reference check of customer from local market and existing customers. Following policies & procedure as laid down by the company. Portfolio Management and visit to delinquent cases, doing collection of EMIs of such delinquent cases in calibration with collection team. Awareness, maintaining and stopping the Early Delinquency , Nonstarter cases in portfolio, train the team in order to be goal oriented and action oriented, deciding for the treatment of such cases wisely. Maintaining least OTC / PDD pendency and timely clearance of the same. Ensure to maintain non RPDC portfolio , all cases of portfolio should be ACH. Maintaining and collection of fresh bouncing cases EMI with charges as mentioned in policy, try to correct the operational errors and get the 100% cases repayment in NON PDC mode. collection of fresh data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing team . Completing the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the case . Clearing all queries coming from credit , OPS , Legal , Valuation . Timely submission of daily MIS and sourcing data to reporting authority . Providing true and fair opinion based on customer's interaction. Clearing all the queries of the customer and make sure to clear him final ROI , Fees , Charges , and all other terms of the case absolute terms . Should not involve in any financial/non-financial transaction with the customer. Maintaining good and decent behavior while dealing with the customer, visiting his property, shop , go down and specially while taking photos of the property and house and surrounding with permission of the customer. Conducting the customer reference checks with at most sincerity and maturity - so the goodwill of the client should not be hampered or no defame should be there . Be sure not to disclose any financial or personal information of the existing / new clients with any ( existing / prospective clients ) or to anybody whomsoever outside company. Desired Profile: Min- 3 Years to 10 Year of experience in sales Age- Max 40 Should be comfortable with smart phones and computers and able to execute the basic functions on both the platforms, good knowledge of local demographics, Bearing KYC , NOC from other institution ( if coming from another FI/ employer) Should be preferably from local area having geographical knowledge of the place Customer Focus, Integrity Inclination towards Action and Urgency, Dynamic Growth Hard Work and orientation towards detailing

Roles and Responsibilities Build strong relationships with customers in rural areas to drive business growth. Identify opportunities for cross-selling and upselling various financial products. Develop and execute strategies to increase rural finance penetration through microfinance products like JLGs (Joint Liability Groups) and MFI (Microfinance Institution). Manage branch operations, including sales, customer service Desired Candidate Profile 0-3 years of experience in banking or microfinance industry. Excellent communication skills with ability to work effectively in a fast-paced environment. Kindly contact Through Whatsapp : Mr. Sandeep Lanjewar (HR) - 9072604555

Regional Head to drive business growth, portfolio quality, compliance, and team performance for a last-mile microfinance company. 10+ yrs exp in microfinance/financial services. Strong leadership & operational skills required. Required Candidate profile Graduate with 10+ yrs experience in microfinance/financial services. Strong communication, leadership, and result-oriented approach. Proficient in MS Office and relevant tools. Perks and benefits CTC - upto 12 LPA

We’re Hiring: State Head – Maharashtra & Karnataka | Location: Pune & Bangalore | CTC: Up to 30LPA | 15+ yrs exp in Finance/MFI | Lead 100–300Cr AUM, drive growth & manage large teams. Perks and benefits CTC - Upto 30 LPA

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Walk-in Interview - 14 June 2025 & Hosur Branch Job description Customer Relationship Officer - (Sales & Collection) Department - Micro Banking Type of Position - Permanent/Fulltime Education - (Any 12std/Dip/Degree) Experience - 0.6 - 4 Years ROLE PURPOSE & OBJECTIVE Actively drive acquisition of customers for unsecured loans (GL and unsecured IL). Enable conversion of existing borrowing customers for liabilities. Ensure that Family banking products are actively cross sold to family members and referrals of existing customer. Undertake initiatives to retain and deepen relationship with existing customer for unsecured loans and for liabilities Maintains process quality & ensures adherence to internal audit standards Closure of Audit points and Maintaining threshold on Needs Improvement and unsatisfactory branches Contact: Narayanan (AM) - 8667217416 SureshKumar (HRBP Manager)- 9791334838 Dhamodharan (HRBP) - 7904034400 Address : Ground floor, 6/25, SN Arcade, Krishnagiri Bye Pass Road, Vasanth Nagar, Hosur, TN -635109

Role & responsibilities a) Field Visit for client sourcing b) Knowledge of local market conditions c) Gathering and building on references. d) Builds and maintains a steady relationship with customers. e) Fundamental legal documentation understanding. Preferred candidate profile Experience : Fresher/ Minimum 1 years experience in Personal and Business Loan. Age: 18 to 35 Yrs Education: Graduation & Above Interested candidate can call to 7972694910 or can share your CV to xpheno.amruta.bargi@smfgindia.com

Role & responsibilities a) Field Visit for client sourcing b) Knowledge of local market conditions c) Gathering and building on references. d) Builds and maintains a steady relationship with customers. e) Fundamental legal documentation understanding. Preferred candidate profile Experience : Fresher/ Minimum 1 years experience in Personal and Business Loan. Age: 18 to 35 Yrs Education: Graduation & Above Interested candidate can call to 7972694910 or can share your CV to xpheno.amruta.bargi@smfgindia.com

Interested Candidate Share Your Resume to 8209842915 (WhatsApp) Roles and Responsibilities Identify potential customers for business loans, personal loans, and lending services through field sales activities. Conduct meetings with clients to understand their financial needs and provide customized loan solutions. Develop strong relationships with existing customers to increase repeat business and referrals. Meet monthly targets set by the organization for new loan disbursements and customer acquisition.

Job Description of Relationship Officer (Third Party Payroll) Role: Relationship Officer (Third Party Payroll) Department : All Banking Loan Product like Home Loan, Merchant Acquiring Business, Personal loan, and Agri Product etc. Qualification: Graduate/UG Experience : Banking Product sales exp. of 0.6 to 5 Years (Fresher also eligible) Age: Below 40 years Two-wheeler : Required Compulsory Location: All over Nagpur Job Profile: To drive Banking Product sales business Generate Leads by conducting activities & drives both in the branch as well as in all attached Locations, dealerships and other sourcing points as identified from time to time Work closely with respected Branch Head, other team members in the branch. ROs from other verticals & Circle Managers. Ensure Proper Reporting, Attendance for Training - Review Meetings & Participation in CO / Circe / Cluster / branch level drives. Ensure leads and business is generated for Banking Products for the branch To coordinate with Leads & Sales Managers of all products and ensuring all leads are responded properly on time. To cross sell other products time to time. If anyone interested in this job, Please share your Updated Resume or Call on below Contact Number Mehreen Khan-9529671166

Customer Relationship Executive Manager: Qualification : Any degree Experience : Candidate should have minimum 0.6 years of Collection and sales experience in Banking /NBFC Role: Gold loan Sales - Customer acquisition . Location: Coimbatore, Pollachi, Salem, Theni, Nagercoil, Dindigul

harshavardhini.v@dvarakgfs.com | 9150967111 Role: Wealth Manager Looking for Field Sales Execs (0–4 yrs) to sell LAP, Business & Enterprise Loans. Age 18–28 yrs. Must own a 2-wheeler with DL. Strong communication & field sales skills preferred.

Job Description Job Title Group collection officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates