231 Mfi Jobs

The client is looking to hire a Collection Head - West for a Non-Banking Finance Company (NBFC) that offers loans to Micro Enterprises, SMEs, Consumption, and Education Loan. The primary objective of this role is to establish and lead a strong collection team in the Western region. Key Responsibilities: - Previous experience in a Large MFI or SFB is essential. - Managing a large field force of Collections is a key requirement. - Ideally should have experience in handling recoveries as well. - Proficiency in MS Excel or other data tools is necessary. - Lead the collections setup and execute collection strategies effectively. - Implement modern technology-enabled collection practices and innovative solutions. - Strong leadership and team management skills are important, along with the ability to collaborate effectively with cross-functional teams. Educational Qualifications And Experience: - A Postgraduate degree is required. - Leadership experience, including the ability to provide direction, manage, motivate teams, and collaborate with other departments. - Minimum of 15+ years of experience in Microfinance and SFB is preferred.,

You should be an energetic candidate with 2-3 years of experience in MFI/NBFC, preferably for the new branch at Muttil, Waynad. This is a full-time, permanent position. Your responsibilities will include managing financial services, working in the day shift, and ensuring the smooth operation of the branch. You should have a Bachelor's degree and at least 2 years of experience in the financial services sector. In addition to your salary, you will receive benefits such as cell phone reimbursement and Provident Fund. There are also performance bonuses and yearly bonuses based on your achievements. This is an in-person role, so you should be willing to work at the specified branch location in Muttil, Waynad.,

ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714644961 - Mr. Abinash Criteria: Customer Service Officer *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Customer Service Manager *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 2 plus years of experience in team handling. Qualification : Any degree Age : 40 We are looking forward to meet you!!!

ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Officer Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8778231801 - Mr. Jeeva Criteria: *) Any fresher can apply Qualification : Plus two/ any degree/ any PG Age : 30 Job Description Identification of Sangams (Joint Liability Group) Coordinate with Unit Managers for Sangam Formation Adding of more members into Sangam Collection of Instalment amount in decided intervals Documentations & Reporting as needed We are looking forward to meet you!!!

ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!

ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!

Age: 20 to 30 yr - Preferences Role & responsibilities Collection of over dues from the delinquent customers for the assigned portfolio, prioritizing collections as per the pendency and bucketing list received Follow up with customers for over due account settlement with special emphasis on collection of multiple EMIs for bringing the account to regular Serving notices and assisting in closure of the cases Preferred candidate profile Qualification: 12th, Diploma, Graduation Age: 20 to 33 yr - Preferences Male candidates with Two wheelers, Driving license & Smart phone will be preferred. Interested candidate send resume to WhatsApp No 9611483830 or mail to ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com

1. Starting business in a new village a. Village identification within the radius b. Feasibility study of the village based on demographics, activities and financial needs of the customers c. Assist the MC-IC in making the village approval 2. Sourcing of business a. Identification of customers and forming of Joint Liability Groups b. Filling up of the application form c. Verification of the residence and business of the customer d. KYC verification e. Pre-disbursement training f. Visiting potential customers in order to develop business 3. Disbursements a. Collection of KYC documents b. Assisting the MC-IC for disbursement activity completion c. Loan documentation 4. Collection of current dues a. Collect the collection sheets and stickers from MC-IC b. Group-wise collection as per scheduled time by following the process c. Deposit of collection money d. MERC entry 5. Collection of over dues a. Follow up with the customers with updated data report of assigned portfolio b. Collection of money as per process c. Depositing the money in bank d. MERC entry e. Assist the MC-IC in initiating action against the defaulters 2 wheeler is Mandatory Willing to Take Care of Sales and Collection 100% Field work Interested candidates can send your resume to WhatsApp +91 9611483830 or mail ageo@ltfs.com

Hiring Branch Manager-MFI(Micro/Group loans) Location: Across Karnataka and Bangalore Industry:Banking Criteria: Min 3 to 4 years experience in handling micro loans, group loans Must be a full time graduate any NBFC or banking experience will do Roles and Responsibilities Manage a team of branch managers across Karnataka to achieve business targets. Oversee daily operations of branches, ensuring efficient management of assets and group sales. Develop and implement strategies for microfinance products such as MFI (Microfinance Institution) and group insurance schemes. Foster strong relationships with clients through effective communication and customer service. Ensure compliance with regulatory requirements and internal policies. Desired Candidate Profile 4-9 years of experience in banking or finance industry, preferably in branch handling or branch management roles. Strong understanding of microfinance principles, including MFI operations and group sales strategies. Proven track record in developing successful teams and driving business growth through effective leadership. Interested can email/contact at the below details: Email: v.babitha@upgrad.com Call/WhatApp: 8977797910 Regards: Babitha V Sr. Recruitment Specialist

Role & responsibilities Building and maintaining strong relationships with banks, financial institutions, co-lending partners, investors, and other external stakeholders Source funds through diverse debt instruments, including securitization (PTC/DA), term loans, debentures (NCDs), commercial papers (CPs), and working capital lines (WCDL/CC) etc. Preparing loan proposals and CMA (Credit Monitoring Arrangement) data for Term Loan, ECBs, NCDs, Tier-II Capital, CPs, Direct Assignment/PTC, and other instruments Screening of borrowing documentation including term sheets, covenant review, negotiation of commercials, security structure, and other terms prior to fund raising Handling co-lending operations including partner onboarding, agreement execution, fund settlement coordination, interest/principal reconciliation, and MIS/reporting Coordinating with lenders for due diligence and ensuring timely, precise information sharing Liaising with credit rating agencies and external valuators for periodic rating reviews and documentation Assess liquidity positions, monitor ALM statements, and initiate borrowings aligned with company strategies Providing daily/weekly liquidity position of the Company to the Management Ensuring timely repayment of all debt obligations and tracking repayment confirmation; follow up on overdue cases and escalations Managing transaction banking platforms for seamless fund flows Effective fund management by identifying idle cash and pooling funds for optimized usage Performing all month-end treasury closures including interest calculations, fund position reporting, and cash f low statements Ensuring completeness and accuracy of information before sharing with lenders/investors Periodic reporting (Monthly/Quarterly/Half-Yearly/Annual) to investors, lenders, rating agencies, and senior management Continuous tracking of covenants across lenders and reporting deviations Acting as a central coordination point between treasury, accounts, and senior management Effective execution of all month end and treasury related activities as per organisation requirement Driving automation initiatives within treasury operations to improve process efficiency Preferred candidate profile MBA Finance/ ACCA/ CPA/ CA Personality Traits: Go-getter, Aggressive, Multi-tasker Good communication skills (fluent English, clarity in speech) Strong Excel, communication, and coordination skills; attention to detail and deadline-driven Presentable, Well-groomed Ability to work under pressure and meet deadlines. Minimum 2/3+ years of experience in handling lenders for debt raising and working in front office and be lenders SPOC (Reporting of 2 Treasury Analyst) Candidates with experience in HOUSING FINANCE Companies, Micro Finance, NBFC preferred but not limited

The job involves working in a laboratory setting for a company that manufactures Plastic granules. Your responsibilities will include preparing, testing, and analyzing samples while ensuring that all equipment is properly maintained and safety protocols are strictly followed. Key areas of focus will include MFI, Ash, and Impact testing to ensure the quality and characteristics of the Plastic granules meet the required standards. This is a full-time position with benefits including health insurance and Provident Fund. The application deadline for this position is 31/07/2025.,

Analyze data to find the most efficient sales methods To manage the sales and collection team for the respective branch. Managing Front Line employees to achieve the target. Minimum 2+ years experience in MFI / Microloan, Group Loan / JLG product

Brief on Sindhuja Sindhuja Microcredit Pvt. Ltd., is a new generation Microfinance Company (NBFC-MFI) with its corporate office in Noida, UP. It is one of the fastest growing and highly reputed medium sized microfinance companies. Sindhuja has its operations across 12 states Bihar, Jharkhand, UP, Haryana, Rajasthan, Chhattisgarh, Madhya Pradesh, Gujarat, Odisha, MH, AP & Telagana. Sindhuja has over 2,000 employees across over 300 branches and a customer baseof over to 4,20,000. Sindhuja has maintained a CAGR of over 50% over the last four years with one of the best portfolio quality metrics and an AUM of Rs. 1,250 crores currently. Sindhuja takes pride in sustaining a high-growth, innovation focused, merit-based and employee first culture. Joining Sindhuja in this phase of its journey gives an once in a lifetime opportunity to co-create a marquee institution in the lending space over the next 5 years. We have been recognized as a Great Place to Work for the last two years consequtively by the globally recognized Great Place to Work Institute. Key Responsibilities: Responsible for managing the Microfinance business for respective branches. Achieve business productivity, collection, and profitability targets for assigned branches. Monitor and review the branchs performance and achievement of targets on a regular basis. Ensure adherence to company policies, credit guidelines, and compliance norms. Provide guidance, training, and motivation to the branch teams to enhance productivity and service quality. Contact Sharda ( HR ) 9599343583

Role & responsibilities 1. Lead Generation & Sourcing o Source Micro Home Loans and small-ticket Loans Against Property (LAP) up to 10 lakhs o Promote focused loan products such as Subhash Saral and Suniwash o Build a strong local network and generate leads through field visits, community outreach, and referrals 2. Product Promotion & Customer Engagement o Educate potential borrowers, especially in the affordable housing segment, about loan products and eligibility o Conduct preliminary financial assessments and recommend appropriate loan options 3. Documentation & Loan Processing o Collect, verify, and process all required documents for loan applications o Ensure accuracy, completeness, and compliance with internal and regulatory standards 4. Legal & Technical Coordination o Liaise with empanelled legal professionals for property search reports and legal verification o Coordinate with authorized valuers for property inspections and technical appraisals 5. Loan Disbursement Coordination o Work with the Asset Centre team to facilitate timely loan disbursements o Resolve issues related to documentation, legal, or technical compliance Preferred candidate profile Experience: Fresher/ Min 6 months experience In Home Loan product. Age - Min 21 to 35 yr Education - Graduation and above. Interested candidate can share your CV to sanjib.garai@bandhanbank.com

1. Manage a Region for the Micro loan (Ticket Size upto 5 Lac) carrying the responsibility of achieving assigned business target month on month the sales and cross sell targets 2. Handling Cluster heads who have Sales Managers & Relationship Managers Required Candidate profile 1. Good communication skills 2. Should be an eminent team leader 3. Good inter-personal skills 4. Knowledge of Microsoft Office Suite 5. Handling multiple locations within the zone / region

Job Description Task performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Other relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Graduate Fresher may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: Graduate

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

Job Description Job Title Individual Relationship Officer Function / Department Rural Department Head Rural Head Reporting Manager Unit Manager Purpose of the Job: Collecting repayment on the fields Making new customers Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business and Financial Management- Target vs Achievement on Units & Volume - Delivery in Volume - Collections quality (collected versus demand) - Delinqueny - Disbursal amount - Insurance attachment rate Customer Focus- Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO GCO in facilitating disbursement and collectionsProcess / Quality Improvement- Adherence to process disbursement, collections etc. - Demonstrated potential to take initiative in building a growing customer base and team SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 to 04M1 to M3SM1 to SM3Nos. Total : Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1 2 Self deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1 Sourcing customers: IRO is responsible for meeting with prospects, understanding their needs, generating leads, following up the leads for interested prospects Running required credit checks: IRO is responsible for filling sourcing sheets of interested customers; for collecting required KYC documents; verifying the KYC documents; for conducting cash flow analyses; and for running business and residential CPVs. Collecting repayments on the field: IRO is responsible for the overall portfolio quality - collecting on field repayments; and for managing non-repayment by customers. Participating in marketing and branding events: As necessary. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of it are: (add additional sheets if required) Sr. NoOther relevant factors (Required Skills) 1 2 Extremely disciplined and process-oriented Able and willing to spend majority of time in the field ¢ Ability to work with minimal direction (self-starter) ¢ Good interpersonal, relationship management, customer service, and rapport building skills. ¢ Ability to prioritize, multi-task, delegate, and proactively resolve problems ¢ Demonstrated potential to take initiative in building a growing customer base and team 3 4 Expertise required/ Domain Knowledge: ¢ Ability to read and write in regional language; knowledge of basic English a bonus ¢ Prefer individuals who own bikes No. of years of relevant experience: : Freshers may be taken. However experienced candidates will be preferred with exp in collections / products like Personal loans, Two Wheeler loans, Car Loans, Insurance products Any specific specialization/education:: 10th /12th pass minimum; graduates

ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!

ESAF Small Finance Bank is Hiring!!! (Micro banking channel) Job Profile : Customer Service Manager Vertical : Micro Banking Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 5 plus years of experience in Micro finance/banking (in Group loan product). *) Minimum 3 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!

As a graduate with a minimum of 18-20 years of relevant experience in Training, with a preference for NBFC/MFI experience, you will be responsible for overseeing the overall training and development function at a Pan India level. Your role will require excellent interpersonal, verbal, and written communication skills in Bengali, Hindi, and English. Extensive travel across locations throughout India will be necessary. You should demonstrate the ability to work autonomously, lead the entire training team, possess excellent leadership skills, and be an expert in various Learning & Development tools and technologies. Additionally, you should excel as a motivator and coach. The position is based at the Head Office in Kolkata. For further details, please contact jobs@vfscapital.in.,