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Eli Lilly And Company
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UI Ops Engineer

UI Ops Engineer

Eli Lilly And Company

6 - 8 years

14 - 15 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

performance tuning automation application support operations manager production support debugging agile dns http troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage and maintain the operational health of web-based UI applications across environments (dev, test, staging, production).
Monitor application performance, availability, and user experience using observability tools
Own incident triage, troubleshooting, and resolution related to frontend issues in production and lower environments.
Collaborate with development, DevOps, and infrastructure teams to ensure smooth CI/CD deployment of UI components.
Identify operational inefficiencies and implement automation or tooling to streamline monitoring and alerting.
Ensure consistent and stable application performance by managing frontend builds, caching layers, and CDN configurations.
Maintain and update operational runbooks and incident response procedures for UI-related outages or degradations.
Assist with hotfixes, rollback procedures, and quick-turnaround UI deployments in response to urgent issues.
Participate in post-incident reviews to identify root causes and contribute to continuous improvement efforts.
Perform regular health checks, audits, and proactive maintenance on deployed UI applications.

How You Will Succeed:

Ensure seamless user experience by maintaining operational excellence for all UI platforms.
Demonstrate agility and responsiveness in diagnosing and resolving critical UI performance or availability issues.
Drive cross-functional alignment for UI operational tasks and contribute to release reliability.
Proactively monitor trends and patterns to prevent future incidents and reduce operational noise.
Promote a DevOps mindset through collaboration, automation, and continuous feedback loops.
Maintain strong documentation to support consistent incident handling and faster resolution times.

What You Should Bring:

Hands-on experience managing and supporting UI applications
Strong understanding of browser performance, frontend rendering behavior, and troubleshooting tools
Familiarity with application monitoring tools and log management platforms
Proficiency with version control (Git), CI/CD tools (GitHub Actions, Jenkins, Azure DevOps), and deployment pipelines.
Experience working with CDNs (Cloudflare, Akamai) and frontend performance tuning techniques.
Solid knowledge of HTTP protocols, caching, DNS, SSL, and security considerations in UI deployments.
Experience with incident management practices and tools
Strong problem-solving and debugging capabilities in distributed systems and client-server models.

Basic Qualifications and Experience Requirement:

Bachelor s degree in Computer Science, Engineering, or related technical discipline.
6-8 years of experience in frontend operations, site reliability, or application support with a focus on UI platforms.
Demonstrated experience supporting production-grade frontend applications at scale.
Strong collaboration skills and ability to work in a global, distributed environment.
Experience in Agile environments and DevOps culture with strong ownership mindset.

Additional Skills/Preferences:

Experience with infrastructure-as-code tools and container orchestration platforms
Familiarity with feature flag tools for progressive rollout and rollback strategies.
Exposure to synthetic monitoring, real-user monitoring (RUM), and performance benchmarking.
Prior experience in healthcare, pharmaceutical, or other regulated domains is a plus.

Additional Information:

The role may include rotational on-call responsibilities for production support.
Excellent opportunity to influence UI operational strategy and automation maturity across teams.
Flexibility to engage across UI teams and contribute to stability, performance, and reliability of mission-critical platforms.

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