Typist and Telecaller

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About ICM Group

ICM Group has been a leading name in the events and exhibitions industry for 25 years, renowned for organizing premium B2B and B2C events across diverse sectors, with a strong focus on travel and tourism exhibitions, roadshows, conclaves, conferences, and expos. We create impactful platforms for businesses to connect, showcase offerings, and achieve growth. As part of our expanding team, we are looking for a Typist & Telecaller to support our operations and client outreach.

Role Overview

typing and data management

Key Responsibilities

• Fast and accurate data entry, document preparation, and maintaining databases.
• Making outbound calls to potential clients, vendors, and partners for follow-ups and coordination.
• Drafting and sending professional emails, letters, and basic reports.
• Supporting the sales and event teams with administrative tasks.
• Managing basic inquiries and routing them to the concerned team members.
• Ensuring accurate record-keeping of calls, responses, and follow-ups.

Skills & Requirements

• Typing speed:

   35–40 WPM or higher.
• Good command of 

  spoken and written English

  .
• Basic knowledge of MS Office (Word, Excel) and email drafting.
• Pleasant phone etiquette and ability to maintain professional tone with clients.
• 1–2 years of experience in similar roles (telecalling, data entry, office support)

Salary: Industry stand salary.