Travel Operations Executive

Location:

Experience:

Role Overview:

Key Responsibilities:

• Coordinate and oversee travel arrangements for corporate clients, ensuring adherence to travel policies and guidelines.
• Manage bookings, reservations, and cancellations for flights, accommodations, transportation, and other travel-related services.
• Provide personalized travel advice and recommendations based on client preferences and requirements.
• Liaise with travel suppliers, including airlines, hotels, car rental companies, and travel agencies, to negotiate rates and secure bookings.
• Handle travel emergencies and changes in travel plans effectively, ensuring minimal disruption to clients' itineraries.
• Maintain accurate records of travel arrangements and expenses, and prepare reports as required.
• Stay updated with travel industry trends, regulations, and destination information to provide relevant advice and support.
• Assist with visa applications and other travel documentation as necessary.

Skills and Qualifications:

• Minimum 2 years of experience in travel operations or a related field, with a focus on international travel.
• Profound knowledge of travel destinations, particularly in Europe, Middle East, Asia, American continent, Japan, and Australia.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with clients and travel suppliers.
• Proven ability to work under pressure and handle travel emergencies calmly and efficiently.
• Proficiency in travel booking systems i.e. OTA or software (e.g., Amadeus, Sabre) is preferred.
• Bachelor's degree in Hospitality Management, Travel & Tourism, Business Administration, or a related field is advantageous.

Additional Requirements:

• Flexibility to work occasional evenings and weekends, especially during peak travel periods.
• Customer-oriented mindset with a commitment to delivering exceptional service.
• Ability to adapt quickly to changes in travel regulations and industry practices.