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3.0 - 8.0 years

9 Lacs

Gurugram

Work from Office

MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking to grow our Global Procurement department by welcoming a new Senior Purchasing Coordinator. The Senior Purchasing Coordinator will be an instrumental part of the team and responsible for facilitating purchases company-wide. This role will be part of the Technology Procurement team and will collaborate with the Procurement Managers and Procurement colleagues, global stakeholders and suppliers to help ensure the successful execution of contracts. This specific position will focus on IT categories, including hardware, office buildouts, telecommunications/networking, and A/V. Life at MongoDB (India Office Culture): The India office has 250+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing. There are regular group outings and opportunities to get to know colleagues, as well as employee affinity groups. Our Benefits: Benefits include competitive salary and equity, Comprehensive Health cover, dental cover, travel insurance & Life Insurance, Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats, and 20 weeks Maternity & Paternity leave. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2 PM to 10 PM Key Responsibilities Contract Execution Ensure all purchases comply with company procurement and purchasing policies Manage supplier contracts, including redlining and final reviews Category Management Handle purchases related to IT hardware, office buildouts, telecommunications services, network equipment, internet service providers, and A/V Stakeholder Collaboration Provide real-time updates to stakeholders on deal status Offer sourcing support to cross-functional and cross-divisional teams Partner with Procurement and Accounts Payable teams to onboard suppliers and manage compliance documentation Strategic Execution Assist with company-wide procurement initiatives and high-priority projects Manage and prioritize complex initiatives and review drafts with management Negotiation & Analytical Tasks Conduct negotiations with suppliers on pricing and commercial terms in compliance with procurement policies Create cost models and perform analyses to support negotiations Team Support Provide guidance on tasks related to specific topics for team members What We re Looking For Education: Bachelor s Degree in Business, Supply Chain, Finance, or related field (preferred) Experience: 3+ years in Indirect Procurement or experience as a Buyer Skills Strong organizational skills and ability to handle multiple priorities Expertise in contracting and supplier management Analytical mindset with good problem-solving skills Strong negotiation abilities Fluent verbal and written communication in English, with confidence in presenting to senior leadership Ability to influence and build strong professional relationships To drive the personal growth and business impact of our employees, we re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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8448100705 Min 2 years of experience in a client-facing sales role Proficiency in using GDS systems such as Amadeus for flight booking Comfortable for voice-based US sales process Strong communication skills Willingness to work into the night shift Required Candidate profile Urgent Hiring for US Travel Sales Process (PPC Campaign) US Hotel Sales/Car Sales Process Salary Upto-50k Unlimited Incentives + Cab + Meal Interested Plz call Sneha @ 8448100705 or wtsapp

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1.0 - 4.0 years

1 - 3 Lacs

Navi Mumbai

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Role & responsibilities Accurately input and update data into various databases, software and crm system Lead Generation supoorting sales team Getting New Business quote from Insurance Companies to support sales team Negotiating with insurance companies Managing new leads and generating new leads through various mean. Coordinate with clients to obtain necessary information and ensure prompt updates. Assist in lead generation activities to support business development efforts. Maintain meticulous records and documentation related to client interactions and transactions. Collaborate effectively with senior team members to ensure operational efficiency. Utilize advanced MS Office skills to analyze data and generate insightful reports. Back office and marketing objective Preferred candidate profile Proficiency in MS Office and other relevant software applications. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Ability to coordinate tasks effectively and work collaboratively with team members. Proactive mindset and willingness to learn and adapt to new challenges. Prior experience in the general insurance field is essential. Qualifications: Candidate you Graduated - Commerce ,BBI (Bachelor in Banking and Insurance),BFM(Bachelor in Financial Markets ) will be more appreciated Proficiency in Microsoft Office Suite, particularly Excel, word Excellent communication skills for client interactions ,coordinating with partnered insurance company and team collaboration. Ability to work efficiently. Benefits: Competitive salary package. Opportunities for career advancement and professional development. Comprehensive training and support. Collaborative and dynamic work environment.

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28.0 - 30.0 years

40 - 45 Lacs

Bengaluru

Work from Office

Performing basic architecturalcalculations. Preparing specifications, reports and related data tables. Maintaining liaison with design and drafting groups. Preparing, reviewing, and approving drawings as required. Under the direction of the Supervising Architect, may independently perform advanced technical assignments of various complexities within approved schedules and budgets. May coordinate technical and administrative activities with employees in other disciplines and other departments participating on an assigned project. May assist in the training and evaluation of assigned architectural and design/drafting personnel. May review and approve conceptual designs. May assist in the development of new architectural methods and techniques. Performing basic architectural/engineering calculations. Qualifications A Bachelor ofArchitecture is required. Applicants are required to have between 8-12years of experience in Architecture/Healthcareprojects in Middle East/US/UK experience would be desirable but are not essential. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Should have good skills in software like Autodesk Revit, AutoCAD, MicroStation and other related design software. Additional Information At AECOM, our Freedom to Grow philosophy supports flexibility and balance to help our people thrive. As part of this approach, we ask all hybrid employees to work from an AECOM office at least three days per week. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

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6.0 - 11.0 years

12 - 16 Lacs

Gurugram

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Serves as lead engineer on mid- to large size projects. Provides specialized technical input to studies and design for staff's specific area of expertise. Approves and signs off on work. Provides technical expertise for studies and design efforts. Presents complex technical solutions to clients. Performs quality control reviews of work developed by others. Participates in development of technical proposals. Provides estimates for the engineering budget and schedule to meet requirements on large projects. Additional Information About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 25,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

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2.0 - 6.0 years

3 - 7 Lacs

Ahmedabad

Work from Office

1.) Claims for Motor and Health and SME (Starting from Intimation of claim, collection of documents from client, uploading on portal , follow up with client and Insurance for closure of claimData Entry of Claim 2.) Underwriting of SME products in coordination with Insurance Company

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2.0 - 7.0 years

2 - 6 Lacs

Punalur

Work from Office

Role & responsibilities 1. Sales of General Insurance Products through Agency Channel. 2. Recruit, Train Agents and Generate business through them in the assigned territory. 3. Responsible for Licensing and tracking activation of the same regularly. 4. To meet agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner. Preferred candidate profile 1. Sales experience with product knowledge. 2. Graduation is mandatory. Perks and benefits 1. 5-Day working ( Saturday & Sunday off). 2. Travelling/ Petrol Reimbursement. 3. This is an on-roll position with us. 4. Excellent incentive. 5. Attractive salary package and other benefits. Interested candidates can share their cv on: priyanka.xalxo@ext.icicilombard.com

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2.0 - 7.0 years

2 - 6 Lacs

Kodad, Kothagudem

Work from Office

Role & responsibilities 1. Sales of General Insurance Products through Agency Channel. 2. Recruit, Train Agents and Generate business through them in the assigned territory. 3. Responsible for Licensing and tracking activation of the same regularly. 4. To meet agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner. Preferred candidate profile 1. Sales experience with product knowledge. 2. Graduation is mandatory. Perks and benefits 1. 5-Day working ( Saturday & Sunday off). 2. Travelling/ Petrol Reimbursement. 3. This is an on-roll position with us. 4. Excellent incentive. 5. Attractive salary package and other benefits. Interested candidates can share their cv on: priyanka.xalxo@ext.icicilombard.com

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3.0 - 8.0 years

5 - 10 Lacs

Kochi

Hybrid

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore, Kochi CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Tanishaa.S staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number : 0867432478 / Whatsapp : 7899490271 Tanishaa.S@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

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1.0 - 6.0 years

1 - 5 Lacs

Surat

Work from Office

Need International Travel Consultant to assist clients in planning, booking, managing their international travel arrangements. The ideal candidate will be well-versed in global destinations, visa regulations, flight booking systems,travel packages.

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11.0 - 16.0 years

35 - 40 Lacs

Gurugram

Work from Office

Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Admiral Solutions: Customer Care Specialist - Service Salary & Benefits Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Department Customer Services Location Gurugram Job Advert Description Job Description Customer Care Specialist Service Admiral Group Plc. (UK) and Admiral Solutions (India) Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose, to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who signs our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement, culture and people practices, and this is testimony to the plethora of recognition we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: 10+2 Experience: Minimum of 1 year of experience in a customer service voice role (International) such as UK, US or Australian customers. Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Salary: CTC INR 4,25,000 DOJ: 01-07-2025 Location: Flexibility to work both from home and office basis business requirements (fully vaccinated). WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role As a Customer Care Specialist, you will be the frontline of our operations, ensuring every contact is handled with a smile and a commitment to resolving their queries. Your goal is to provide delightful customer experience that exceeds expectations and fosters customer satisfaction. Role and Its Responsibilities Key Responsibilities: Take ownership of customer queries, aiming for First Call/Contact Resolution (FCR). Manage contacts (depending on the line of business- both voice or non-voice) while adhering to quality and compliance guidelines. Display ownership and accountability with in-depth knowledge of systems and processes. Utilize quick thinking to address a variety of customer queries. Learn and get cross-skilled on various insurance products such as new contacts, Retention, Mid-term servicing for voice channels. Engage in Customer Service, Retention up-selling or cross-selling products, treating all customers fairly. Ingredients to Success: Contribute positively to the team, recognizing and celebrating the success of others. Exhibit passion for our brand and customer service. Demonstrate excellent communication skills. Embrace new ways of working, unlearning and relearning as necessary. Commit to doing it right the first time for the customer. Foster an environment of mutual respect. Be open to change and receptive to feedback. Requirements: Flexible to work in shifts, including weekends and holidays. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Possess technical abilities to navigate through customer Service tools. Additional Requirement: As a Customer Care Specialist, you will play a crucial role in ensuring that our customers receive exceptional service and support. You will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. Your goal is to enhance customer satisfaction and loyalty by delivering a positive and seamless customer experience. The Consumer Duty applies across our business to high-level strategic planning, budget allocation, individual customer interactions, product and service development, sales and servicing, distribution, support, risk and control functions, remuneration, and incentives. We all need to put customers interests at the heart of our activities and decision-making. The spirit of the Consumer Duty is reflected in our Group purpose to Help more people to look after their future. Always striving for better together. Admiral s Consumer Duty Principles: Understanding: All customer communication is easy to understand no jargon. Ease: Whatever channel a customer chooses, we make it simple - all tasks are equally important and finding and completing them can be done with minimum fuss no hassle! Fairness: Our prices are fair and all our products are designed based on thorough research and testing to ensure they meet customer needs and expectations - no surprises! Preferences: Someone with an experience of Genesys telephony system. Have worked with Insurance industry/process in past. This role is not just about assisting customers, it s about building a connection with each customer and being the embodiment of our brands commitment to service. If youre ready to take on this challenge and grow with us, we look forward to your application. Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the websites below for more information.

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11.0 - 16.0 years

35 - 40 Lacs

Gurugram

Work from Office

Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Admiral Solutions: Customer Care Specialist - Customer Value Salary & Benefits Fixed CTC INR 4,25,000 + Exciting Incentives + Annual Company shares of 750 + Dividend on shares Department Customer Services Location Gurugram Job Advert Description Job Description Customer Care Specialist Customer Value Admiral Group Plc. (UK) and Admiral Solutions (India) Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose, to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who signs our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement, culture and people practices, and this is testimony to the plethora of recognition we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: 10+2 Experience: Minimum of 1 year of experience in a customer service voice role (International) such as UK, US or Australian customers. Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Salary: CTC INR 4,25,000 DOJ: 01-07-2025 Location: Flexibility to work both from home and office basis business requirements (fully vaccinated). WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role As a Customer Care Specialist, you will be the frontline of our operations, ensuring every contact is handled with a smile and a commitment to resolving their queries. Your goal is to provide delightful customer experience that exceeds expectations and fosters customer satisfaction. Role and Its Responsibilities Key Responsibilities: Take ownership of customer queries, aiming for First Call/Contact Resolution (FCR). Manage contacts (depending on the line of business- both voice or non-voice) while adhering to quality and compliance guidelines. Display ownership and accountability with in-depth knowledge of systems and processes. Utilize quick thinking to address a variety of customer queries. Learn and get cross-skilled on various insurance products such as new contacts, Retention, Mid-term servicing for voice channels. Engage in Customer Service, Retention up-selling or cross-selling products, treating all customers fairly. Ingredients to Success: Contribute positively to the team, recognizing and celebrating the success of others. Exhibit passion for our brand and customer service. Demonstrate excellent communication skills. Embrace new ways of working, unlearning and relearning as necessary. Commit to doing it right the first time for the customer. Foster an environment of mutual respect. Be open to change and receptive to feedback. Requirements: Flexible to work in shifts, including weekends and holidays. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Possess technical abilities to navigate through customer Service tools. Additional Requirement: As a Customer Care Specialist, you will play a crucial role in ensuring that our customers receive exceptional service and support. You will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. Your goal is to enhance customer satisfaction and loyalty by delivering a positive and seamless customer experience. The Consumer Duty applies across our business to high-level strategic planning, budget allocation, individual customer interactions, product and service development, sales and servicing, distribution, support, risk and control functions, remuneration, and incentives. We all need to put customers interests at the heart of our activities and decision-making. The spirit of the Consumer Duty is reflected in our Group purpose to Help more people to look after their future. Always striving for better together. Admiral s Consumer Duty Principles: Understanding: All customer communication is easy to understand no jargon. Ease: Whatever channel a customer chooses, we make it simple - all tasks are equally important and finding and completing them can be done with minimum fuss no hassle! Fairness: Our prices are fair and all our products are designed based on thorough research and testing to ensure they meet customer needs and expectations - no surprises! Preferences: Someone with an experience of Genesys telephony system. Have worked with Insurance industry/process in past. This role is not just about assisting customers, it s about building a connection with each customer and being the embodiment of our brands commitment to service. If youre ready to take on this challenge and grow with us, we look forward to your application. Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the websites below for more information.

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5.0 - 6.0 years

4 - 9 Lacs

Mumbai

Work from Office

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Manager/Assistant Manager - Travel Insurance Operations Claims Management As a Manager / Assistant Manager - Travel Insurance Process, your typical week might include the following: Collaborate in designing, developing and implementing end-to-end insurance customer journeys to manage a customer-centric Travel Insurance experience. Collaborate in creating robust frameworks, business processes, and systems factoring in product coverages, features, claims-related information, and fraud engines that actively share information with products, pricing underwriting and sourcing channels Collaborate to develop and evolve detailed standard operating procedures for comprehensive and seamless functioning of onboarding, issuance, servicing claims management adjudication Collaborate with functions including but not limited to Technology, Product Actuarial, Marketing, Onboarding, Underwriting, Issuance, Claims, Compliance, Risk Management, and Finance; represent experience Function in cross-functional implementations Collaborate with Sales and Strategy for various partnerships and process setup. Review, examine, and calculate the eligible amount based on policy eligibility, examine claim forms and records to determine coverage and ensure claims of valid settlements are processed according to the company practice and procedures. Process approve non-medical claims with sharp FWA and Loss minimization approaches. Collaborate in setting up Third party Administrator assistance services for international travel claims. Coordinate with Travel Insurance assistance TPA for cashless hospitalization for international travel policy holders and Reimbursement cases at scale. Collaborate with medical team for creating guidance for processing teams for international travel medical hospitalization OPD claims Collaborate to manage vendors/ partners and Travel Insurance assistance TPAs to ensure a delightful customer experience while ensuring process rigor and SLAs Lead, manage, and develop your team, establish clear responsibilities for all team members build a strong culture of accountability and performance, manage training development of team members; enable teams with coaching structured skills to scale with business perform effectively You could be the right candidate if you Have 5-6 years of experience in Travel Insurance operations and claims management with at least 2-3 years experience in lead/ equivalent role. Expert knowledge of Travel Insurance product features, process, regulatory and compliance requirements and implementation and management of comprehensive Travel insurance operations claims management process. Aware of International Travel Insurance Medical Claims, terms systems Understand the International Travel Insurance TPA ecosystem and have experience of managing TPA model Have startup experience or setting up a team from scratch (Preferred but not mandatory) Can make informed decisions, swiftly and are adept at creative problem solving; have good judgment and analytical skills Have excellent verbal and written communication skills and strong negotiation skills. Thrive in environments that celebrate co-creation and collaboration. Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure This could be the gig for you if you Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Have strong clinical knowledge and clinical decision-making skills Have built best-in-class processes from scratch Are passionate about leveraging digital tools to transform customer experience Location: Mumbai Title: Manager / Assistant Manager - Travel Insurance Operations Claims management Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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1.0 - 6.0 years

1 - 5 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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For Leading General Insurance Co.for Sales Manager Agency Channel.Fixed CTC upto 4.0Lpa+Variables : Health Insurance exp is required. Locations Kolkata/Patna/Asansol/Balasor/Orisa/West Bengal/Jharkhand/Bihar/Asam/Chattisgarh/North East Required Candidate profile Recruitment and Management of Agents & generate business. Individual role.Field sales. Good knowledge of Health insurance is required. Graduates Only.Others Industry exp,pls don't apply.Age max 34yr Perks and benefits Reimbursement+incentive+Bonus

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1.0 - 6.0 years

2 - 6 Lacs

Mohali, Chandigarh, Dehradun

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Call / Whats app Monam 9060745209 We are hiring experienced Travel Sales Consultant Min 1 year us travel sales experience ONLY +Amadeus No Freshers Immediate Joiner Salary upto 50k+Unlimited Incentives Location- Delhi/Gurgaon Required Candidate profile Call / Whats app Monam 9060745209

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2.0 - 7.0 years

3 - 6 Lacs

Hyderabad

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Role & responsibilities This is a full time, on site role for an Insurance / Sales Trainer located in Hyderabad. He/she would be responsible for designing and delivering training program, conducting training session with Employees and Insurance Agents both in Hybrid mode (Virtual & Offline), developing training materials, assessing the effectiveness of training programs. Trainer is expected to be well versed with GI Products like Motor, Health and Travel. Knowledge of SME Products would be an added advantage Trainer would also be expected to stay updated with latest industry trend, regulatory changes and framework, and ensure that the training content is up to date and relevant Preferred candidate profile 1. Experienced in Training Delivery, Instructional Design and Curriculum Development 2. Deep understanding of relevant products of General Insurance and various processes including Claims Management, Underwriting etc. Strong Communication & Presentation Skills 3. Collaborate with stakeholders to identify developmental needs in knowledge and skills, ensuring alignment with market and business priorities. 4. Lead onboarding and induction programs for new joiners, as well as centrally designed programs 5. Expert in mobile learning tools, LMS Platform and virtual learning methods (e.g. Google Meet, video-based tools). Proficient in MS Office tools including PowerPoint, Excel and MS Forms 6. Strong organizational skills with the ability to plan, execute and follow through on training programs 7. Providing constructive feedback and support to enhance learners performance and effectiveness 8. Open to travel 9. Proficient in English and Regional Language like Marathi, Bengali or Telugu 10. Bachelor’s degree in Education, Business, Insurance or related field.

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0.0 - 5.0 years

1 - 6 Lacs

Noida

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ICCS Limited is expanding and looking for 500+ professionals for our Insurance Non-Par Products vertical! If you have experience in the insurance domain and are ready to grow with a dynamic team this is your opportunity! Role: Insurance – Non Par Products Location: A91, Sector 2, Noida, UP – 201301 Shift: General Shift Weekly Off: Sunday Salary Max Package , 6 Lac ...Role is for Executive Operations ... Contact: hr.calling@iccs.in Join us and be a part of our growing success!

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1.0 - 6.0 years

3 - 8 Lacs

Gurugram

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way, The Community You Will Join The AirCover team is charged with ideating, building, launching, and managing the AirCover business inside of Airbnb We have a huge responsibility to our community of Hosts and guests to be there when things dont go exactly as planned with their reservations We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community, The Claims Experience team is responsible for providing Community Delight to our users by tailoring the experience and services we offer to their own specific needs so that everyone can host and travel with confidence We will develop a deep empathy and understanding of each of our customers desires, and will go above and beyond to ensure we create personalized interactions that leave lasting impressions throughout the end-to-end claims process, The team will drive operational success across each of the Aircover products, delivering Seamless Execution through the quality and speed of our interactions, whilst focusing on customer retention and the continued growth of our Airbnb community, The Difference You Will Make As the Claims Operations Manager, you will lead a team that helps drive the success of our vision to deliver unmatched products and services so everyone can host and travel with confidence, Deliver community delight to our users by tailoring experiences and the services we offer to their unique and specific needs In this role, youll help create and influence the direction we wish to take the AirCover organization, You will touch all three areas of our AirCover brand; AirCover for Hosts, AirCover for Guests and Guest Travel Insurance, You will also develop a deep understanding of each of our customers desires, and will go above and beyond to ensure we create personalized interactions that leave a lasting impression, By leading a team of Claims Specialists you will be responsible for overseeing the end-to-end claims processes at a strategic level, making fast data driven decisions and ensuring we create a deep and ongoing empathy for our customers whilst providing clear guidance on helping them navigate the claims process You'll also advance team engagement through people and culture initiatives, and focus on their growth to nurture and develop world class talent, You will work as part of a cross-functional team to drive the success of the company's products and services You will be responsible for driving and executing strategies that also improve community engagement, and community protection, while ensuring operational excellence across the Aircover suite of products and services, A Typical Day Bring and share strategic vision for the end-to-end customer claims handling experience, including dispute resolution and feedback management Collaborate on the development and implementation of new policies and procedures to ensure our service delivery is effective and delivers a seamless experience for our community Manage and lead the Claims operations team in ACC Gurgaon, ensuring optimal delivery of performance and productivity Support and work with senior leadership to develop and execute on our one-company roadmap and Aircover strategic pillars, Develop and maintain relationships with external partners, such as insurance carriers and claims adjusters, to ensure that claims are handled efficiently and effectively, Inform the business on team performance metrics and quality, identifying opportunities to improve the customer experience, and driving upstream changes with operations and product leaders, Partner closely with cross-functional teams to deliver a scale-first organization by aligning on key metrics, goals & deliverables Strive for the continuous improvement of our operational workflows and processes Analyze performance data to identify opportunities for process improvements and optimization of the customer experience Collaborate to design strategies to improve customer engagement, community building, and community protection Ensure the operations team is fully aligned with the company's mission, values and roadmap Drive key initiatives to improve growth, engagement and belonging within the team You will be responsible for reporting at Weekly, Monthly, Quarterly and Annual Business Reviews for your area, You will build, foster and support your team, while holding team members accountable to expectations and performance, You will serve as a thought leader with stakeholders such as Trust, Legal, Privacy, CS Safety, Product Management, Policy, and understand how the policy/product roadmap impacts risk mitigation of emerging threats, Your Expertise 10+ yearsexperience in customer experience management and operational excellence, preferably in high tech and/or insurance organizations, Strong track record (> 5 years) of leading, recruiting, and coaching high performing teams at a global level, Insurance experience preferred In depth understanding of claims handling processes and regulations, Knowledge of customer experience best practices and trends Open, collaborative style with a Airbnb-first mentality, Proven track record of developing and executing successful strategies tailored to specific customer experience groups Ability to operate within a constantly changing environment with strong bias for action, including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment, Demonstrated ability to identify and resolve issues through effective problem solving skills, Proven ability to negotiate skilfully in difficult situations with both internal and external groups, Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved, Confidentiality & Security: Employees are responsible for protecting Airbnbs Intellectual Property and Confidential Information Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality, Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions All qualified individuals are encouraged to apply,

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Hybrid

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore, Kochi CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Sneha.v staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number : 0867432406 / Whatsapp : 8951047887 sneha.v@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

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2.0 - 6.0 years

12 - 15 Lacs

Bengaluru

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We re looking for a technology savvy individual contributor who wants to work in an exciting, fast-paced environment to continue scaling our engagement with technology partners. The ideal candidate will have a solid understanding of the AI technology landscape and emerging trends in building AI-enabled applications, with the ability to operate both tactically and strategically. This role requires a proactive individual with strong relationship-building skills, a strategic mindset, and a deep understanding of our industry and partner ecosystem. Responsibilities Identify and establish strategic technology partnerships that align with our product vision and business objectives. Evaluate potential partners, define joint value proposition, and formalize partnerships. Develop and maintain strong, long-term relationships with key stakeholders to ensure mutual success. Collaborate with partners to develop engagement plans that cover mutual goals, strategies, and metrics for success. Monitor progress and adjust plans as necessary. Work with partners to identify opportunities for joint solution development that leverages both parties strengths and addresses market needs. Oversee the co-development of technology platform integrations and demos, ensuring alignment on product features, timelines, and resource allocation. Develop and implement go-to-market strategies for joint solutions, including messaging, positioning, and promotional activities. Work with the marketing team to co-author blogs, articles, and whitepapers that highlight joint solutions and partnership successes. Develop and execute co-marketing activities with partners, including joint webinars and events Ensure consistent and effective communication of joint content across all relevant channels, leveraging both partners networks for maximum reach. Stay informed about industry trends, competitive landscape, and market dynamics. Share relevant insights with partners and internal teams to drive strategic decision-making. Qualifications 2-6 years of experience in sales engineering or technical pre-sales within the AI technology ecosystem. Proven track record of building and successfully collaborating with ecosystem partners Knowledge of the AI and GenAI technology stack, vendor landscape, and open source frameworks Understanding of cloud service providers and their AI technology services: AWS, Google Cloud, Microsoft Azure is a plus Understanding of NoSQL or relational database space ideal Self-starter with the energy and focus to move with pace and urgency Excellent communication, strategic thinking, and commercial skills BA/BS degree or commensurate experience required

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2.0 - 7.0 years

5 - 6 Lacs

Anand, Rajkot, Surat

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Recruit & train POSP insurance agents Maintain relation with the insurance agents Develop & implement sales strategies Generate report on sales performance & market trends Required Candidate profile 2 to 7 years of experience in insurance sales Experience in insurance agent recruitment Willingness to do field sales Excellent communication and interpersonal skills Bachelor's Degree is must

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2.0 - 7.0 years

5 - 6 Lacs

Meerut, Agra, Muzaffarnagar

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Recruit & train POSP insurance agents Maintain relation with the insurance agents Develop & implement sales strategies Generate report on sales performance & market trends Required Candidate profile 2 to 7 years of experience in insurance sales Experience in insurance agent recruitment Willingness to do field sales Excellent communication and interpersonal skills Bachelor's Degree is must

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1 - 4 years

3 - 6 Lacs

Bengaluru

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About PhonePe Group: Culture JOB DESCRIPTION Role: Advisor Title: Advisor, Customer experience Location: Bangalore Reporting to: Assistant Manager, Customer experience About Phonepe : About Customer Experience Function : At PhonePe, the customer experience team takes full ownership of customers problems and strives to provide quick and meaningful resolution. They are the ones bettering our product everyday with real time insights and customer feedback. Function Summary: The PhonePe Customer Experience Operations team is focused on addressing problems that our customers encounter while using PhonePe. As part of the team, you will look to understand customer issues better and improve customer experience by working with other internal teams to improve solutions that we can offer. Customer Experience Operations offers an ever changing landscape of varied challenges as every customer conversation is different. This offers us an opportunity to develop and challenge ourselves as we move ahead in our careers Role Responsibilities: Act with integrity & think customer-first in every interaction Handle PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they re able to leverage PhonePe to the fullest Experience, Skills, Qualifications: Have excellent written and verbal communications Have good learnability Be an active listener and deal well with objection Have strong customer orientation and ability to adapt/respond to different scenarios Be a team player, flexible and open to feedback Ability to multitask, prioritize, and manage time effectively Should be able to speak in English and Hindi Graduation (10+2+3) is Mandatory Multilingual skills (spoken + written) in South Indian languages are preferred

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3 - 4 years

3 - 4 Lacs

Ahmedabad, Mumbai (All Areas)

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Role & responsibilities: 1. Own and drive sales across B2C, B2B, and Corporate channels 2. Identify and develop new business opportunities 3. Represent Thomas Cook at industry events 4. Work with regional teams to maximize growth and share insights Preferred candidate profile: 1. Proven Channel Sales experience in a similar role 2. Strong communication and relationship-building skills 3. Passion for driving business growth and innovation

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