Travel & Front Desk Executive

Job Description

Roles And Responsibilities Front Desk Duties: Greet and assist visitors, clients, and employees in a professional and friendly manner. Answer phone calls and respond to inquiries, directing calls to the appropriate departments. Manage the front desk operations, ensuring a tidy and organized reception area. Handle incoming and outgoing mail and packages. Maintain security by following procedures and monitoring visitor access. Administrative Support Provide general administrative support, including scheduling meetings, managing calendars, and coordinating office supplies. Prepare and maintain accurate records, reports, and documentation of stationery and office items Assist with data entry and maintain filing systems, both physical and digital. Support various departments with administrative tasks as needed. Travel Desk Responsibilities Taking care of travel desk for domestic and international travel as per travel budget Planning of travel as per travel policy and amending policy as per need with approval Coordinate travel arrangements for employees, including booking flights, hotels, and ground transportation. Prepare and manage travel itineraries, ensuring all details are accurate and communicated to the traveler. Assist employees with travel-related inquiries and provide support during travel. Stay informed about travel policies and regulations to ensure compliance. Policy making and SOP making Qualifications High school diploma or equivalent; additional education in administration or related fields is a plus. 3-4 experience in front desk, administrative roles and travel desk Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and work in a fast-paced environment. Customer service-oriented with a positive attitude. Preferred Skills Experience with travel booking systems and procedures. Knowledge of office management systems and procedures. Ability to handle sensitive information with confidentiality. Working Conditions Typical office environment. May require occasional overtime or flexibility in hours during busy periods. Show more Show less