Travel Desk Specialist

Job Description

Role & responsibilities Travel Desk:Ensure all request are received from Travel Portal and processed immediately. Ensure proactive and positive support from vendor agency. Ensure job completion as per approved Work Instruction and improving work instruction whenever there are any changes to the work process. Maintain a list of Outbound and Inbound travelers and provide them required support. Sharing of updated list with stakeholders. Tracking of airport pick up, hotel booking and overall safety of Expat travelers to India. Sourcing of Accommodation close to office for long stay Expats. Ticket & Hotel Booking:Air, Rail and Road ticket to be booked as required for travel. Keeping list of hotels which are HSSE approved and updating the same at regular intervals. Assistance with Hotel Bookings at various National / International locations. Maintain MIS for all ticket and hotel bookings. Ensuring Travel Insurance is provided to all outbound travellers. Visas:To be point of contact for Visa requirements (agencies available for guidance). To keep updated on fortnightly basis the Visa Requirement folder on Travel Portal. Information to be sourced from Travel Agency. To understand if employee is travelling for Business or Work and provide the correct visa. To keep a track of visas provided and clear invoices on timely basis Other requirements like ISOS / Anvil Safety Coverage, MIS Ensure that all travelers are covered under ISOS / Anvil for their safety. In case auto capture does not function then use of manual mode to be ensured. Keeping an update MIS and holding discussion with reporting manager atleast once a month. Tracking and Issue of Corporate Credit Card for all travelers who require this facility. Activation / Deactivation of Access Cards and checking and clearing payments. Checking, ratifying and processing weekly invoices and ensuring timely payments. Preferred candidate profile Graduate with IATA certification Solution oriented should be able to come with quick solutions for various travel related issues. Soft Spoken with clear conversation skills. Should be well versed in use of computer with knowledge of Word and Excel. Dynamic personality and go getter. Should be self-motivated and physically fit. Fluent in English, Marathi and Hindi This is a six day working week job hence candidate will have to work from office from Monday to Saturday every week.