Travel Consultant

Job description

Are you passionate about travel and love helping people plan their perfect getaway? Join our dynamic team as a Travel Sales Consultant and turn wanderlust into bookings! We’re looking for a motivated, customer-focused professional who thrives in a fast-paced, goal-oriented environment.

• Respond to Travel Inquiries: Manage incoming leads via phone, email, or CRM — respond promptly with tailored package details.
• Understand Customer Needs: Assess traveler preferences, budgets, and expectations to recommend the most suitable options.
• Drive Bookings: Convert leads into confirmed bookings by presenting customized itineraries and clearly communicating the value of our services.
• CRM Management: Maintain accurate, up-to-date records of all client interactions, leads, and bookings in the CRM system.
• Build Relationships: Develop strong customer rapport to promote repeat bookings and generate referrals.
• Coordinate Internally: Work closely with operations and reservations teams to ensure a seamless booking experience.
• Stay Informed: Keep current on destination trends, travel regulations, visa requirements, and competitor offerings.
• Achieve Sales Goals: Meet or exceed monthly sales targets and KPIs set by management.
• Policy Adherence: Follow company policies on pricing, client communication, and data privacy.
• Vendor Management: Liaise with suppliers, vendors, and DMCs to negotiate competitive rates and value-added inclusions.

What We’re Looking For

• Experience: 1–2 years in travel sales, tourism, or customer service (preferred).
• Communication: Excellent verbal and written communication skills.
• Multitasking: Capable of managing multiple leads and prioritizing effectively.
• Industry Knowledge: Familiarity with popular travel destinations, packages, and CRM platforms.
• Sales-Driven: Energetic, enthusiastic, and goal-oriented with a customer-first mindset.
• Flexibility: Willing to work weekends or holidays based on business demands.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Food provided
• Health insurance

Schedule:

• Day shift
• Fixed shift

Work Location: In person