Make Outbound Calls – Call potential customers to promote products or services and generate leads or sales. Handle Inbound Calls – Attend to customer inquiries, resolve complaints, and provide relevant information about products or services. Follow Up with Leads – Call existing or interested customers to follow up on previous interactions or inquiries. Maintain Customer Database – Update and manage records of calls, customer details, and outcomes in CRM software or Excel sheets. Meet Daily/Weekly Targets – Achieve assigned call and conversion targets as per company goals. Provide Product Information – Clearly explain features, benefits, pricing, and promotions to potential customers. Understand Customer Needs – Listen actively to understand customer requirements and offer the best possible solution. Handle Objections Professionally – Manage difficult conversations and convert hesitant leads into customers through persuasive communication. Coordinate with Sales/Support Teams – Transfer leads or customer queries to relevant departments when necessary. Report and Feedback – Submit daily reports of calls and outcomes and share customer feedback with the team for process improvement.
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📢 Job Title: Telesales ExecutiveLocation: Kolkata Company: CYC Group Industry: Travel & Tourism | Hospitality | Events | Digital Products Job Type: Full-Time Experience: 1–3 Years (Freshers with excellent communication skills may also apply) Email to Apply: hr@cycgroup.in 🏢 About CYC GroupCYC Group is a diversified business house operating across Travel & Tourism, Hospitality, Events, and Digital Products, with a pan-India and international footprint. Our brands, including Zest Rover Holidays and Omica, cater to a wide spectrum of clientele from individual travelers to corporate MICE clients. 🎯 Key ResponsibilitiesConduct outbound calls to potential leads and existing clients to generate interest in CYC Group’s services. Explain products and services across travel packages, events, hospitality solutions, and digital offerings. Convert inquiries into confirmed leads/sales through effective pitch and follow-up. Maintain customer database, update CRM tools, and prepare daily call reports. Understand customer needs and offer suitable solutions or packages. Work closely with the sales and marketing team to meet targets. Handle basic queries and route complex issues to relevant departments. Maintain a positive and professional attitude while dealing with clients. ✅ Key RequirementsProven experience in telesales, telecalling, or customer service (preferred). Excellent verbal communication skills in English, Hindi, and Bengali. Strong persuasive and negotiation skills. Goal-oriented mindset with a passion for sales. Ability to multitask, work under pressure, and meet deadlines. Familiarity with CRM software and MS Office is a plus. 💼 What We OfferCompetitive salary with performance-based incentives Opportunity to grow within a fast-paced, multi-industry organization Exposure to premium national and international projects A supportive, energetic, and dynamic work environment 📩 Interested candidates may send their CVs to 📧 hr@cycgroup.in
Travel Consultant To assist travelers with planning trips and offering advice on destinations and travel arrangements. Tele calling
Job Title: Graphic Designer Company: Zest Rover Holidays (CYC Group) Location: Kolkata (Head Office) Email: hr@cycgroup.in Mobile: +91 9147054648 About Us: Zest Rover Holidays, part of CYC Group, is a leader in Travel & Tourism, Hospitality, Events, and Digital Products. With a strong presence across India and abroad, we specialize in MICE, customized travel packages, corporate tours, and digital travel solutions. We are looking for a skilled and creative Graphic Designer with expertise in AI video creation, motion graphics, and video editing to bring our brand vision to life. Key Responsibilities: Design digital and print creatives including brochures, flyers, social media posts, banners, and presentations. Edit and produce high-quality videos, reels, and promotional content for marketing campaigns. Create motion graphics and animations to enhance visual communication. Use AI-based video creation tools to develop engaging and innovative content. Collaborate with the marketing and events team to conceptualize and execute campaigns. Maintain brand consistency across all design and video outputs. Requirements: Minimum 3-4 years of proven experience as a Graphic Designer. Strong knowledge of Adobe Creative Suite (Illustrator, Photoshop, After Effects, Premiere Pro) or equivalent tools. Hands-on expertise in motion graphics, video editing, and AI video creation tools. Strong sense of design aesthetics, creativity, and attention to detail. Ability to handle multiple projects and meet deadlines. Experience in Marketing/designing agency, travel, hospitality, or events industry will be preferred. What We OfferWork with a leading travel & events brand under CYC Group. Exposure to domestic and international projects. A dynamic and creative work environment. Competitive salary based on skills & experience. 📧 Apply Now: hr@cycgroup.in 📱 Contact: +91 9147054648
About the job Job Title: Tele Sales Specialist Company: Zest Rover Holidays (CYC Group) Location: Kolkata (Head Office) Email: hr@cycgroup.in Mobile: +91 9147054648 About Us:Zest Rover Holidays, part of the CYC Group, is a leading name in Travel & Tourism, Hospitality, Events, and Digital Products. With a strong presence across India and overseas, we specialize in MICE, customized travel solutions, flight & hotel bookings, and holiday packages. We are looking for an energetic and results-driven Tele Sales Specialist to expand our client base and contribute to business growth. Key Responsibilities: Make outbound sales calls to potential and existing customers. Pitch and promote holiday packages, flights, hotels, travel services and events. Convert leads into successful bookings and meet monthly sales targets. Maintain accurate customer records and track follow-ups in CRM tools. Build and maintain strong customer relationships for repeat business. Handle objections effectively and provide appropriate solutions. Collaborate with the sales and operations team for seamless service delivery. Requirements: Minimum 2–4 years of proven experience in Tele Sales / Inside Sales. Excellent communication and persuasive skills in English, Hindi, and Bengali. Strong sales orientation with a target-driven and self-motivated approach. Good computer skills (MS Office, CRM tools, email handling). Ability to work under pressure and achieve consistent results. What We OfferWork with a leading Travel & Events brand under CYC Group. Fixed salary + attractive performance-based incentives. Exposure to domestic and international clients. Growth-oriented and collaborative work culture. 📧 Apply Now: hr@cycgroup.in 📱 Contact: +91 9147054648
Job Title: Assistant Sales Manager Location: Kolkata (with pan-India & international exposure) Department: Sales & Business Development Reporting To: Sales Manager / Sales Head About CYC Group: CYC Group is a diversified enterprise with strong operations in Travel & Tourism, Hospitality, Events, and Digital Products. Through our brands—Zest Rover Holidays, CYC Events, and CYC Smart—we deliver innovative, reliable, and customer-focused solutions to clients across India and abroad. Job OverviewWe are seeking a dynamic and result-oriented Assistant Sales Manager to support our sales operations across multiple verticals. The role will focus on driving revenue growth, building strong client relationships, and supporting the Sales Manager in achieving business targets in travel solutions, events, and digital services. Key Responsibilities: Assist in developing and executing sales strategies across all business verticals (Travel, Events, Hospitality, and Digital Products). Responsible for achieving and exceeding monthly, quarterly, and annual revenue targets. Identify and acquire new clients in both B2B and B2C segments. Actively promote our group brands—Zest Rover Holidays, CYC Events, and CYC Smart—to expand market presence. Build and nurture long-term relationships with corporate clients, agencies, and business partners. Conduct client meetings, presentations, and negotiations to close deals effectively. Collaborate with internal teams (operations, marketing, and digital) to ensure seamless execution of client deliverables. Monitor market trends, competitor activities, and industry developments to identify opportunities. Prepare sales reports, forecasts, and business development plans for management review. Guide and motivate junior sales executives to achieve performance goals. Key Skills & Competencies: Strong sales acumen with proven ability to generate business. Excellent communication, negotiation, and presentation skills. Ability to manage multiple verticals and adapt sales strategies accordingly. Good understanding of travel trade, event management, and digital solutions markets. Leadership qualities with the ability to guide and motivate a sales team. Analytical mindset with proficiency in MS Office and CRM tools. Qualifications & Experience Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). 3–6 years of experience in sales/business development, with exposure to Travel & Tourism, Events, Hospitality, or Digital Products. Prior experience in corporate sales or B2B sales is highly desirable. Strong network of corporate clients will be an added advantage. What We Offer: Attractive salary package with performance-based incentives. Opportunity to work across multiple high-growth industries. Fast-track career growth within a diversified business group. Collaborative and innovative work culture.
Job Title: Website Developer Location: Kolkata, India Company: CYC Group Department: Digital & IT Reports To: Head – Digital Products / Project Manager About CYC Group:CYC Group is a diversified organization operating in Travel & Tourism, Hospitality, Events, and Digital Products, with a strong presence across India and abroad. We are committed to delivering excellence, innovation, and customer satisfaction across all business verticals. Job Summary:We are seeking a skilled Website Developer with strong expertise in Shopify, WooCommerce, and WordPress to design, develop, and maintain websites and e-commerce platforms for CYC Group and its brands. The ideal candidate will be responsible for creating responsive, user-friendly, and high-performance websites that align with our business objectives and enhance customer experiences. Key Responsibilities: Design, develop, and maintain websites on Shopify, WooCommerce, and WordPress platforms. Customize themes, plugins, and functionalities as per business requirements. Optimize website performance, speed, and responsiveness across devices. Implement secure payment gateways, shopping cart systems, and third-party integrations. Work closely with the marketing and design teams to implement SEO best practices, landing pages, and campaign microsites. Regularly update, troubleshoot, and resolve website issues to ensure minimal downtime. Manage domain, hosting, and website security configurations. Track website analytics and recommend improvements to enhance user experience and conversions. Stay updated with the latest trends, technologies, and tools in web development and e-commerce. Qualifications & Skills: Bachelor’s degree in Computer Science, IT, Web Development, or a related field. 2–5 years of proven experience in website development with hands-on expertise in Shopify, WooCommerce, and WordPress. Strong knowledge of HTML, CSS, JavaScript, PHP, MySQL, and responsive web design principles. Experience with theme customization, plugin development, and API integrations. Familiarity with SEO, Google Analytics, and website performance optimization. Ability to manage multiple projects and deliver within deadlines. Strong problem-solving skills, attention to detail, and ability to work independently or in a team. What We Offer: Competitive salary with performance-linked incentives. Opportunity to work across diverse industries (Travel, Hospitality, Events, Digital). A dynamic, innovative, and growth-driven environment. Career progression and continuous learning opportunities. To apply, please send your updated CV to 📧 hr@cycgroup.in
Job Title: Assistant Sales Manager Location: Kolkata (with pan-India & international exposure) Department: Sales & Business Development Reporting To: Sales Manager / Sales Head About CYC Group: CYC Group is a diversified enterprise with strong operations in Travel & Tourism, Hospitality, Events, and Digital Products. Through our brands—Zest Rover Holidays, CYC Events, and CYC Smart—we deliver innovative, reliable, and customer-focused solutions to clients across India and abroad. Job OverviewWe are seeking a dynamic and result-oriented Assistant Sales Manager to support our sales operations across multiple verticals. The role will focus on driving revenue growth, building strong client relationships, and supporting the Sales Manager in achieving business targets in travel solutions, events, and digital services. Key Responsibilities: Assist in developing and executing sales strategies across all business verticals (Travel, Events, Hospitality, and Digital Products). Responsible for achieving and exceeding monthly, quarterly, and annual revenue targets. Identify and acquire new clients in both B2B and B2C segments. Actively promote our group brands—Zest Rover Holidays, CYC Events, and CYC Smart—to expand market presence. Build and nurture long-term relationships with corporate clients, agencies, and business partners. Conduct client meetings, presentations, and negotiations to close deals effectively. Collaborate with internal teams (operations, marketing, and digital) to ensure seamless execution of client deliverables. Monitor market trends, competitor activities, and industry developments to identify opportunities. Prepare sales reports, forecasts, and business development plans for management review. Guide and motivate junior sales executives to achieve performance goals. Key Skills & Competencies: Strong sales acumen with proven ability to generate business. Excellent communication, negotiation, and presentation skills. Ability to manage multiple verticals and adapt sales strategies accordingly. Good understanding of travel trade, event management, and digital solutions markets. Leadership qualities with the ability to guide and motivate a sales team. Analytical mindset with proficiency in MS Office and CRM tools. Qualifications & Experience Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). 3–6 years of experience in sales/business development, with exposure to Travel & Tourism, Events, Hospitality, or Digital Products. Prior experience in corporate sales or B2B sales is highly desirable. Strong network of corporate clients will be an added advantage. What We Offer: Attractive salary package with performance-based incentives. Opportunity to work across multiple high-growth industries. Fast-track career growth within a diversified business group. Collaborative and innovative work culture. To apply, please send your updated CV to 📧 hr@cycgroup.in
KRA – HR Executive Company: CYC Group Location: Kolkata Department: Human Resources Recruitment & Talent Acquisition End-to-end recruitment process: sourcing, screening, interviewing, and onboarding. Maintain a talent pipeline for ongoing and future hiring requirements. Coordinate with department heads to understand manpower needs and job descriptions. Ensure timely closure of open positions within defined TAT. Manage job postings on job portals, social media, and professional networks. Employee Onboarding & Induction Conduct employee joining formalities and induction programs. Prepare and maintain employee files, ID cards, and HR databases. Ensure smooth transition for new employees into the organization. Attendance, Payroll & Leave Management Maintain attendance, leave records, and monthly payroll coordination. Handle salary inputs, deductions, reimbursements, and statutory compliance data. Liaise with finance for timely salary disbursement. Employee Engagement & Retention Plan and execute engagement activities, events, and recognition programs. Conduct regular feedback sessions and grievance redressal. Monitor employee morale and suggest initiatives to enhance workplace culture. Performance Management Coordinate performance appraisals and KRA tracking. Support department heads in defining performance metrics. Maintain documentation for appraisal cycles and increment letters. HR Policy Implementation & Compliance Ensure adherence to company HR policies and code of conduct. Assist in drafting, updating, and communicating HR policies. Support compliance with labor laws, PF, ESIC, and other statutory regulations. Training & Development Identify training needs in coordination with department heads. Organize internal and external training programs. Maintain training attendance, feedback, and effectiveness reports. HR Reporting & MIS Maintain HR dashboards and monthly MIS on recruitment, attrition, and attendance. Present HR analytics for management review and decision-making.
1.Client Consultation and Relationship,Sales and Target Achivement 2.Sales and target achivement 3.Product Knowledge and Destination Expertise 4.Booking and Coordination