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0.0 - 4.0 years
2 - 6 Lacs
Jaipur
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Amritsar
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 years
3 Lacs
Pune
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
0.0 - 4.0 years
3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
About the location: About the role The Accounts Payable Executive is responsible for overseeing and supervising the operation of the Accounts Payable functions within the department, and monitoring of the process for payment according to Four Seasons Hotels Limited policies and procedures. As an integral member of the accounting team, individual will assist with the timely completion of month-end deadlines and reporting. This Role reports to the Assistant Director of Finance What you will do Print prepares and mail statements for outstanding C/L accounts at least twice per week. Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments if necessary on a timely basis. Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager. Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment. Review group and catering contracts establish understanding of billing arrangements and follow up on deposits and prepayments. Assist the Income Auditor, if necessary, in reconciling the City Ledger totals. Assist the Credit Manager in the performance of his/her other duties as requested including the following: Obtaining credit references. Collection of outstanding accounts. Attending pre-& post conference meetings with meeting planners. Attend and record minutes at credit meetings. Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations What you bring 2-5 years of experience in accounting is required. Minimum of a B. S. degree in Accounting. Working knowledge of generally accepted accounting principles is required. Knowledge of and ability to operate computer equipment, Microsoft Office Suite software, Opera, and F&B POS systems is required. Ability to read, write, and speak fluent English. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Learn more about what it is like to work at Four Seasons - Visit us: http://jobs. fourseasons. com/careers https://www. linkedin. com / company / four-seasons-hotels-and-resorts press. fourseasons. com/Bengaluru or check us out on facebook. com/FourSeasonsBengaluru/ and follow @FourSeasonsPR on Twitter.
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
Noida, Sector 2
Work from Office
Sales and Consultation: Sell customized international holiday packages to Indian customers planning trips abroad. Understand their preferences, offer expert advice on destinations, and recommend the best travel options. Itinerary Customization: Collaborate with clients to create personalized travel itineraries based on their budget, interests, and travel dates. Cater to diverse needs, including family vacations, honeymoons, and group tours. Destination Expertise (Preferred): Stay updated on international travel destinations, especially in Europe, Asia, and the Middle East, to provide accurate and tailored advice. Knowledge of visa requirements, travel regulations, and cultural insights is an advantage. -Sales Targets & Revenue Growth: Achieve and exceed sales targets by presenting attractive holiday packages and upselling additional services. Maximize revenue through add-ons such as travel insurance, premium accommodations, guided tours, and exclusive experiences.
Posted 2 months ago
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