Ienergizer Pune is hiring GDS experts in Travel Domain - 300 positions

300 Travel Experts Required in Ienergizer Pune

Responsibilities:

• GDS Operations:

  Proficiently use Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo for reservations, ticketing, reissuance, and cancellations.

• Itinerary Management:

  Create, book, and manage travel itineraries for flights.

• Customer Support:

  Provide excellent customer service by handling inquiries, providing travel advice, and addressing client concerns and issues.

• Booking Management:

  Monitor flight deadlines and ensure all bookings are accurate and issued within the correct timeframes.

• Supplier Liaison:

  Liaise with travel suppliers (airlines, hotels) and the operations team to resolve issues with accommodation availability or booking changes.

• Documentation:

  Prepare and send final ticketing documentation and obtain any necessary outstanding information from customers.

• Adherence to Procedures:

  Follow established company policies and procedures for bookings, compliance, and customer handling.

Qualifications & Skills:

• GDS Expertise:

  Strong, hands-on experience using one or more GDS platforms (Amadeus, Sabre, Galileo).

• Customer Service:

  Excellent communication, interpersonal, and customer service skills.

• Attention to Detail:

  High level of accuracy in handling bookings and managing travel details.

• Problem-Solving:

  Strong problem-solving abilities to handle difficult customer situations and travel-related issues.

• Communication Skills:

  Excellent verbal and written communication skills to interact effectively with customers and suppliers.

• Adaptability:

  Ability to multitask and work effectively in a fast-paced BPO environment.

• Travel Knowledge:

  Sound knowledge of airline codes, fares, flight regulations, and major travel destinations.

• Teamwork:

  Ability to work effectively as part of a team.

• Computer Proficiency:

  Advanced knowledge of computer reservations systems and other relevant software.

Graduation Degree is a must for above requirement

Contact Person:- HR Eshwari 7559128792, Hr Pranali 7030035288

Monday to Saturday :- 10 AM - 4 PM

Walkin Interviews

Address :

IEnergizer IT Services Pvt.Ltd

Vascon Weikifield IT Citi Infopark

B block ,(UG) Floor - Upper Ground Floor

Landmark - Next to Vovotell Hotel

Sakore Nagar, Viman Nagar

Pune - 411014