Training Delivery - Data Center

Role Purpose

The Head - Training Delivery - Data Center will spearhead the design, development, and delivery of technical training programs tailored to the needs of the data center domain. This role is pivotal in ensuring that the workforce is equipped with cutting-edge skills and knowledge to support the Adani Skills & Education Foundations mission of fostering sustainable development and societal progress. By aligning training initiatives with the latest industry standards and the organization’s commitment to the UN Sustainable Development Goals (UN SDGs), this role will drive excellence in technical education and capacity building.

Key Responsibilities

• Develop and implement comprehensive technical training programs for data center operations, ensuring alignment with industry best practices and emerging technologies.
• Collaborate with industry experts, academic institutions, and internal stakeholders to design curriculum that addresses current and future skill requirements.
• Lead the deployment of innovative training methodologies, including digital platforms, simulations, and hands-on workshops, to enhance learning outcomes.
• Monitor and evaluate the effectiveness of training programs through measurable KPIs, ensuring continuous improvement and alignment with organizational goals.
• Build and manage a team of technical trainers, providing mentorship and fostering a culture of excellence and innovation.
• Establish partnerships with technology providers and industry leaders to integrate the latest tools and systems into training modules.
• Align training initiatives with the Adani Skills & Education Foundation’s focus on sustainable development, ensuring inclusivity and equal access to learning opportunities.
• Drive strategic initiatives to position the organization as a leader in technical education for the data center industry.
• Ensure seamless coordination with the Pro Vc and other senior leaders to align training delivery with broader organizational objectives.
• Stay abreast of advancements in data center technologies and incorporate relevant updates into training programs.

Required Qualifications & Experience

• Proven experience of 15+ years in technical training delivery, with a focus on data center operations or related fields.
• Demonstrated expertise in designing and implementing large-scale training programs in collaboration with industry and academic partners.
• Strong track record of leveraging digital tools and platforms for training delivery and assessment.

Educational Background

• Bachelor’s degree in Engineering, Information Technology, or a related field.
• Master’s degree or equivalent specialization in Education, Training, or Technical Management is preferred.

Years & Type of Experience

• 15+ years of experience in technical training, with a significant portion dedicated to data center operations or IT infrastructure.
• Experience in leading cross-functional teams and managing large-scale training initiatives.

Domain Expertise

• In-depth knowledge of data center technologies, including server management, networking, and cloud computing.
• Familiarity with industry standards and certifications such as Uptime Institute Tier Standards, ISO 27001, and ITIL.
• Expertise in sustainable practices and energy-efficient technologies within the data center domain.

Digital & Operational Tools

• Proficiency in Learning Management Systems (LMS) and e-learning platforms.
• Experience with simulation tools and virtual labs for technical training.
• Familiarity with analytics tools to measure training effectiveness and learner progress.

Leadership Capabilities

• Strategic vision to align training initiatives with organizational goals and industry trends.
• Proven ability to build and lead high-performing teams, fostering a culture of innovation and excellence.
• Strong stakeholder management skills, with experience in collaborating with senior leaders and external partners.
• Demonstrated success in driving measurable outcomes through training programs, such as improved workforce productivity and skill enhancement.

First-Year Success Indicators (KPIs)

KPI

Description

Launch of Data Center Training Programs

Successfully design and roll out at least 3 comprehensive training modules within the first year.

Participant Satisfaction Rate

Achieve a satisfaction rate of 90% or higher among training participants.

Industry Partnerships

Establish collaborations with at least 2 leading technology providers or academic institutions.

Training Effectiveness

Demonstrate a 20% improvement in participant performance metrics post-training.

Team Development

Build and onboard a team of at least 5 skilled technical trainers.

Organizational Interfaces

Interface

Purpose of Engagement

Pro Vc

Strategic alignment of training initiatives with organizational goals and priorities.

Senior Leadership Team

Collaboration on workforce development strategies and resource allocation.

Industry Experts

Input on curriculum design and emerging trends in data center technologies.

Academic Institutions

Partnership for curriculum development and certification programs.

Technology Providers

Integration of cutting-edge tools and systems into training modules.

Technical Trainers

Execution of training programs and continuous improvement of delivery methods.

Learners/Participants

Feedback and engagement to ensure training relevance and effectiveness.

Non-Negotiable Requirements

1. Expertise in Technical Training Delivery

• The Head of Training Delivery for Data Centers must possess extensive expertise in designing, implementing, and managing technical training programs. This includes a deep understanding of data center operations, technologies, and industry best practices. The role requires the ability to translate complex technical concepts into effective training modules that enhance the skills and knowledge of the workforce. This is critical to ensure that the training aligns with the organization’s commitment to sustainable development and nation-building by empowering individuals with the necessary technical skills.

2. Strategic Leadership and Stakeholder Collaboration

• The role demands strong strategic leadership skills to oversee the training delivery function and align it with the organization’s broader goals. This includes collaborating with internal and external stakeholders, such as the Pro Vice-Chancellor, technical experts, and community partners, to ensure the training programs meet the needs of the business and the community. Effective leadership and collaboration are essential to drive the organization’s mission of collective societal progress and equal access to opportunities.

3. Alignment with Sustainable Development Goals (SDGs)

The Head of Training Delivery must ensure that all training initiatives are aligned with the United Nations’ Sustainable Development Goals (SDGs). This involves integrating sustainability principles into the training content and delivery methods, promoting environmental responsibility, and addressing global challenges. By doing so, the role supports the organization’s philosophy of ‘Growth with Goodness’ and its commitment to improving the quality of life for communities.