Trainer - Microfinance Sector

• Conduct in-person and virtual training sessions for rural customers, field staff, and community groups.
• Support the execution of financial literacy campaigns in collaboration with community leaders and field teams.
• Develop and disseminate easy-to-understand materials for low-literacy and rural audiences.
• Educate rural populations on digital financial services, including mobile banking, UPI, and cashless transactions.
• Conduct post-training assessments: quizzes, field observations, and participant feedback.
• Maintain detailed reports on training effectiveness, participation levels, and impact analysis.
• Continuously improve training content based on field feedback and evolving customer needs.
• Work closely with NBFC-MFI partners, field officers, SHGs, JLGs, and other community institutions.
• Assist in capacity building for field teams to help them engage better with rural customers.
• Delivering interactive sessions on:
• Joint Liability Group (JLG) and Self-Help Group (SHG) models.
• Loan Lifecycle Management: Application, Disbursement, Repayment, and Closure.
• Microfinance Products: Micro/Small Loans, Savings, Insurance, and Pension Schemes.
• Digital Finance Usage and responsible borrowing.
• Grievance Redressal, Debt Management, and Building Savings Habits.
• Use participatory training methods such as:Storytelling,Visual Aids and Flipcharts,Group Discussions & Role Plays,Case Studies and Real-life Examples

Required Skills:

• In-depth knowledge of JLG/SHG operations, micro-credit policies, and NBFC-MFI regulations.
• Familiarity with financial inclusion products: loans, savings, insurance, pensions, and digital finance.
• Strong training and facilitation skills, especially for low-literacy participants.
• Ability to design and use interactive and experiential learning methods.
• Multilingual fluency: English, Hindi, and at least 23 regional/local languages.
• Excellent interpersonal and communication skills.
• Ability to work independently and travel extensively to rural and semi-urban locations.

Qualification :

Graduate in any discipline

Preferred: B. Com / BA (Economics) Preferably Postgraduate or MBA in Finance / Banking