Job Title: Business Development Executive Company: Herbal Chakra Location: Sector 127, Noida Experience: 15 years (Freshers can apply) Salary: 15,000 – 30,000 per month (plus incentives) Industry: Wellness / Fitness / Healthcare / Ayurveda Employment Type: Full Time Education: Any Graduate Job Description: Herbal Chakra is looking for energetic and persuasive BDE to join our expanding team. As a voice of our brand, you will educate customers about Ayurveda-based wellness solutions and help them make informed product choices for their health concerns. Key Responsibilities: Make outbound calls to new and existing customers. Educate customers on the benefits of Herbal Chakra’s products. Understand customer health issues and recommend suitable remedies. Convert leads into successful sales and achieve monthly targets. Maintain accurate records of calls, sales, and customer feedback. Follow up with interested prospects and nurture long-term relationships. Collaborate with the internal team on promotional offers and customer queries. Required Skills: 1–5 years of BDE or customer service experience (Ayurveda/wellness domain preferred). Excellent verbal communication in English. Ability to understand and empathize with customer health concerns. Knowledge of Ayurveda is an advantage (training will be provided). Confident, persuasive, and target-driven attitude. Familiarity with basic computer tools and CRM systems. Perks and Benefits: Competitive salary with attractive performance incentives. In-depth training on Ayurveda and Herbal Chakra products. Opportunities for growth in a fast-growing Ayurvedic brand. Supportive team and work culture. To Apply: Share your resume at rajeev@herbalchakra.in or apply directly through Naukri.com. Be a part of Herbal Chakra , and help people discover the power of natural healing.
Job Title: Business Development Executive Company: Herbal Chakra Location: Sector 127, Noida Experience: 15 years (Freshers can apply) Salary: 15,000 – 30,000 per month (plus incentives) Industry: Wellness / Fitness / Healthcare / Ayurveda Employment Type: Full Time Education: Any Graduate Job Description: Herbal Chakra is looking for energetic and persuasive BDE to join our expanding team. As a voice of our brand, you will educate customers about Ayurveda-based wellness solutions and help them make informed product choices for their health concerns. Key Responsibilities: Make outbound calls to new and existing customers. Educate customers on the benefits of Herbal Chakra’s products. Understand customer health issues and recommend suitable remedies. Convert leads into successful sales and achieve monthly targets. Maintain accurate records of calls, sales, and customer feedback. Follow up with interested prospects and nurture long-term relationships. Collaborate with the internal team on promotional offers and customer queries. Required Skills: 1–5 years of BDE or customer service experience (Ayurveda/wellness domain preferred). Excellent verbal communication in English. Ability to understand and empathize with customer health concerns. Knowledge of Ayurveda is an advantage (training will be provided). Confident, persuasive, and target-driven attitude. Familiarity with basic computer tools and CRM systems. Perks and Benefits: Competitive salary with attractive performance incentives. In-depth training on Ayurveda and Herbal Chakra products. Opportunities for growth in a fast-growing Ayurvedic brand. Supportive team and work culture. To Apply: Share your resume at rajeev@herbalchakra.in or apply directly through Naukri.com. Be a part of Herbal Chakra , and help people discover the power of natural healing.
Job Description: Technology Specialist Herbal Chakra Location: Noida Employment Type: Full-time, On-site About Herbal Chakra Herbal Chakra is a fast-growing D2C health and wellness company, home to brands like Purely Yours and Herby Angel. We are on a mission to make authentic, high-quality Ayurveda and wellness products accessible worldwide. Our growth is powered by cutting-edge technology across e-commerce, ERP/CRM, AI, and digital systems. We are looking for a Technology Specialist who can manage, maintain, and scale our technology stack while also driving innovation in AI-powered systems that deliver global Ayurveda solutions. Key Responsibilities Shopify Website Management & Development - Manage and customize our Shopify websites for Herbal Chakra brands. - Handle custom developments (apps, themes, API integrations). - Optimize performance, checkout flows, and user experience. Odoo ERP/CRM Management (Important requirement) - Manage and maintain our Odoo ERP/CRM platform. - Configure and troubleshoot modules across sales, inventory, finance, and tele-sales. - Build and manage integrations with external tools (Shopify, Amazon, shipping, payments). AI Systems & Chatbots (Major Requirement) - Plan, develop, and manage AI-powered chatbots and consultation systems. - Work with LLMs (Large Language Models), conversational AI, and automation tools. - Integrate AI systems with Shopify, Odoo, tele-sales, and customer support workflows. - Build scalable automation pipelines for free global consultations and customer engagement. - Stay ahead of advancements in AI/ML and suggest new implementations for business growth. Email Systems & Server Management - Administer and maintain corporate email servers and systems. - Troubleshoot issues with hosting, DNS, and deliverability. IT & Tech Support - Provide day-to-day support for office IT systems (networks, laptops, printers, VPN). - Ensure infrastructure reliability, security, and compliance. - Manage vendors for hardware/software procurement. Automation & Integrations - Build and maintain automation flows (e.g., Make.com, Zapier, APIs). - Develop internal dashboards and reporting systems in collaboration with business teams. - Support marketplace integrations (Amazon, Flipkart, etc.). Requirements Must-have Skills: - Strong hands-on experience with Shopify (development + customization). - Odoo ERP/CRM experience is mandatory (configuration, workflows, integrations). - Practical exposure to AI-based tools, chatbots, or automation platforms. - Familiarity with hosting, email servers, DNS, and IT networking. - Strong troubleshooting and problem-solving skills. Good-to-have Skills: - Experience with LLMs, NLP frameworks, and conversational AI. - Understanding of automation tools (Make.com, Zapier) and APIs. - Knowledge of D2C/e-commerce systems, analytics, and marketplace integrations. Education & Experience: - Bachelors in Computer Science, IT, or related field (preferred). - 23 years of relevant experience in a D2C/e-commerce or tech-driven environment. Why Join Us? - Opportunity to lead AI-powered transformation in Ayurveda wellness. - Work across end-to-end D2C tech stackShopify, Odoo ERP, IT systems, AI chatbots. - Be part of a fast-scaling global brand shaping the future of health & wellness. - Dynamic, entrepreneurial culture with room for ownership and innovation.Role & responsibilities
Job Title: MIS Executive Company: Herbal Chakra Location: Noida, Uttar Pradesh Employment Type: Full-time About Herbal Chakra: Herbal Chakra is a fast-growing Ayurveda and herbal wellness company dedicated to promoting natural health solutions. We believe in combining traditional Ayurvedic wisdom with modern innovation to deliver quality products that enhance well-being. Job Summary: We are looking for a detail-oriented and analytical MIS Executive who will be responsible for managing company data, preparing reports, and supporting various departments with accurate information. The candidate will handle report consolidation, ensure data accuracy, and streamline reporting processes for better decision-making. Key Responsibilities: Collect, compile, and maintain data from various departments (Sales, Operations, Procurement, etc.). Prepare daily, weekly, and monthly MIS reports and dashboards. Ensure all reports are centralized and properly stored for easy access. Analyze data trends and highlight key insights for management review. Coordinate with department heads to gather accurate information on time. Track team performance metrics and generate relevant reports. Assist in automating reports and improving data accuracy. Maintain confidentiality and integrity of company data. Support management in business analysis and process improvement activities. Required Skills and Qualifications: Graduate or Postgraduate in Commerce, Business Administration, or related field. Proficient in MS Excel, Google Sheets, and PowerPoint . Knowledge of data analysis tools or ERP software will be an advantage. Strong analytical, organizational, and communication skills. Ability to multitask, meet deadlines, and maintain accuracy. Experience in reporting and data management (preferably in FMCG/Ayurveda industry). Contact: shubhangimishra@herbalchakra.in (9310571747)
Job Description D2C & E-Commerce Fulfilment Executive Company:Herbal Chakra Pvt. Ltd. Location:Noida About Herbal Chakra Herbal Chakra is a rapidly growing Ayurvedic and herbal wellness company backed by the reputed JCBL Group. Our brands — including Purely Yours and Herby Angel — are expanding across D2C and marketplace platforms such as Amazon, Flipkart, 1mg, and Shopify. We are seeking a proactive and detail-oriented professional to manage end-to-end order fulfilment and logistics operations across all online sales channels. Job Description – D2C & E-Commerce Fulfilment Executive We are looking for a driven individual who can manage the complete fulfilment process for D2C website and marketplace orders. The role involves coordinating with delivery partners, warehouse, telecalling, and e-commerce teams to ensure all customer orders are processed, shipped, and delivered on time — with minimum RTO and maximum operational efficiency. Key Responsibilities Order Fulfilment & Operations Management Handle daily order processing from D2C website, marketplaces, and other online channels. • Ensure all orders are packed, dispatched, and shipped on time from the warehouse. • Coordinate closely with the warehouse and operations teams to maintain smooth order flow. • Monitor fulfilment timelines and resolve bottlenecks proactively. Delivery & Partner Coordination Manage integrations and coordination with courier partners such as Delhivery, Shiprocket, Amazon Easy Ship, and others. • Track shipments, resolve escalations, and ensure on-time deliveries. • Handle NDR (Non-Delivery Reports), update statuses, and coordinate reattempts with telecalling and courier partners. • Analyse delivery performance and implement corrective actions to reduce RTOs and failed deliveries. Cross-Team Coordination Work closely with telecalling, customer support, and e-commerce teams to ensure accurate communication on delayed or undelivered orders. • Coordinate customer confirmations for NDR cases and update systems accordingly. • Collaborate with the marketing and e-commerce teams to ensure accurate inventory syncs and dispatch readiness during campaigns or sale events. Inventory & Reporting Maintain updated records of dispatched, pending, and returned orders. • Prepare daily MIS reports for order processing, RTOs, NDRs, and fulfilment efficiency. • Track courier partner performance and highlight process improvement opportunities. Skills & Qualifications Graduate in any discipline; MBA or logistics specialization preferred. • 1–3 years of experience in e-commerce operations, D2C fulfilment, or logistics coordination. • Strong understanding of platforms such as Shopify, Amazon, Flipkart, 1mg, and Shiprocket. • Hands-on experience in handling NDRs, RTOs, and courier dashboard operations. • Excellent coordination, communication, and problem-solving skills. • Proficient in Excel, Google Sheets, and operational reporting. • Detail-oriented, accountable, and able to work under tight deadlines. Why Join Us At Herbal Chakra, you’ll be part of a fast-growing wellness company redefining Ayurveda for modern consumers. You’ll have the opportunity to work closely with cross-functional teams, streamline operations, and directly contribute to customer experience and business growth.
Job Description: Tele Marketing Manager Role Overview The Tele Marketing Manager will lead the entire tele-sales, retention, and support team. This role involves team management, lead distribution, Ozonetel operations, RTO/NDR management, reporting, coordination with logistics/warehouse teams, and process building. Key Responsibilities 1. Team Management & Leadership Lead, coach, and mentor telecallers. Conduct daily huddles, set KPIs, track performance. Manage attendance, productivity, and discipline. Hire and train telecallers. 2. Lead Management & Distribution Manage incoming leads from website, ads, WhatsApp, inbound, and abandoned carts. Distribute leads based on caller skill, category, and performance. Maintain TAT for fresh lead contact. Ensure 100% coverage and avoid leakage. 3. Ozonetel Management Manage call flows, IVR, routing, queues, and dispositions. Track metrics like attempts, connections, drops. Monitor agent status and productivity. Troubleshoot issues and maintain call recordings and dashboards. 4. Sales & Retention Management Achieve daily/weekly/monthly revenue targets for Purely Yours & Herby Angel. Improve conversion %, retention %, ticket size. Coordinate with Ayurveda doctors for prescription-led sales. Manage retention cycles 710 days before replenishment. 5. Customer Support & Query Resolution Resolve product, dosage, delivery, refund, and service-related queries. Coordinate with doctors for medical queries. Track CSAT and implement improvements. 6. Logistics & Fulfilment Coordination Work with warehouse & partners for dispatch accuracy and timelines. Monitor delayed dispatches, missing orders, and wrong shipments. 7. RTO & NDR Management Recover shipments through NDR follow-ups. Reduce RTO by improving address validation and customer confirmation. Track courier performance and escalate issues. 8. Reporting & Analytics Maintain dashboards for revenue, conversions, retention, and calls. Prepare weekly MIS for management. Use data to identify gaps and implement solutions. 9. Process Improvement & SOPs Create SOPs for scripts, order booking, Odoo updates, retention flows, NDR handling, and refunds. Train team on processes and new updates. Required Skills & Competencies Must-Have: 4–6 years experience in tele-sales or call-center operations. Minimum 2 years managerial/team leader experience. Strong command of telecalling metrics and performance drivers. Experience with Ozonetel or similar telephony systems. Strong analytical and reporting skills. Fluency in Hindi and English. Key Attributes: Strong leadership and people management. Calm, problem-solving mindset. High ownership and accountability. Strong follow-up and coordination. Process-driven with attention to detail. Education Graduate degree preferred; certifications in CX/operations are a bonus. Compensation Competitive salary + performance incentives. Work Schedule 6 days a week; 8–8.5 hour rotational shifts. Why Join Us? Lead a growing tele-marketing division. Build systems and processes from ground up. High-impact role in a fast-scaling D2C brand. Work with cross-functional teams including marketing, logistics, and doctors.