Trainer - Housekeeping and Facilities

Company Overview

Sir H. N. Reliance Foundation Hospital & Research Centre, located in Mumbai, is a 345-bed multi-speciality tertiary care hospital renowned for its advanced medical facilities and comprehensive care in areas including cardiac sciences, oncology, and orthopaedics. Committed to excellence and designed to international standards, the hospital prioritizes respect for life and is recognized for its legacy of service since 1918.

Job Overview

We are seeking a dedicated Junior Trainer specializing in Housekeeping and Facilities for our Mumbai location. As a full-time role, you will be instrumental in enhancing our team's capabilities through effective training and development. Your efforts will ensure adherence to our high standards in facility management and housekeeping practices.

Training of Housekeeping Staff and Contractual Employees

Provide specialized training for housekeeping staff and contractual employees to meet the hospital's stringent cleanliness and operational standards. Ensure that all staff members understand and execute the established protocols effectively, contributing to the high level of service expected in the facility.

Qualifications and Skills

• Profound ability to deliver engaging and informative training sessions tailored to diverse learning styles and audiences.
• Expertise in implementing standard operating procedures (SOPs) to ensure consistency and efficiency in operations.
• Experience in conducting quality audits to evaluate the effectiveness of training programs and operational practices.
• In-depth understanding of adult learning principles and their practical application in structuring training programs.
• Strong presentation skills with the ability to communicate complex concepts clearly and persuasively.
• Solid background in facility management to ensure high standards of cleanliness and operational efficiency.
• Proven experience in curriculum development that aligns with organizational goals and operational needs.
• Competence in conflict resolution, ensuring a harmonious working environment and swift resolution of issues.

Roles and Responsibilities

• Design and deliver effective training programs for housekeeping and facility staff, ensuring alignment with hospital standards.
• Develop and maintain comprehensive training materials and manuals based on the latest industry practices and hospital protocols.
• Conduct regular assessments and quality audits to ensure compliance with established SOPs and overall service excellence.
• Foster a continuous learning environment by introducing innovative teaching methods and technology-enhanced learning tools.
• Collaborate with department heads to identify training needs and tailor programs accordingly to address specific challenges.
• Implement feedback mechanisms to measure the success of training interventions and make necessary improvements.
• Facilitate workshops and seminars that promote knowledge sharing and skill enhancement among staff.
• Maintain up-to-date knowledge of industry trends and best practices to inform and enhance training delivery.