Trainer cum Tele Refraction Executive

Job Description

Please find below the detailed Roles and Responsibilities: Deliver classroom-based training sessions to Eye Connect Technician (ECT) trainees, covering topics such as eye care basics, types of refractive errors, objective and subjective refraction techniques, tele-refraction using TR 2.0, customer service, and entrepreneurship development. Conduct practical demonstrations and hands-on training using tools like ClickCheck and the TeleRefraction platform to ensure trainees gain real-world skills and confidence. Utilize the Learning Management System (LMS) to complement in-class sessions, support blended learning, and track trainee progress and engagement throughout the training cycle. Facilitate trainee assessments and prepare them for certification processes, while providing continuous feedback and individual mentoring to improve learning outcomes. Guide Eye Connect Technicians in onboarding and account setup on the TeleRefraction platform, ensuring a smooth transition to digital service delivery. Train and support ECTs in using the TR 2.0 platform effectively for remote vision consultations, and resolve common technical or procedural issues they may encounter. Monitor the quality and accuracy of TR sessions conducted by ECTs, and maintain detailed records of consultations and platform usage for reporting and improvement. Conduct regular refresher trainings and workshops for field technicians to update their technical knowledge and improve service delivery. Work closely with handholding and field teams to support newly trained ECTs and provide technical support as required Support the planning and implementation of village-level vision screening events, and help ECTs promote tele-refraction services and eye care awareness within their communities. Desired Skill Sets: Strong communication and presentation skills, with the ability to engage and motivate trainees. Excellent interpersonal skills and the ability to work effectively in a team environment. Knowledge of Learning Management Systems (LMS) and experience in online course delivery is advantageous. Qualification: Bachelor's degree in optometry or related field required. Experience: Preferable 3 years of experience in training, teaching, or education preferred and filed work. Term: 1 year - Fixed term contract. Request you to please share your updated CV at shruti.m@techmahindrafoundation.org