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Trainee Test Engineer

Trainee Test Engineer

QualityKiosk

0 - 1 years

0 Lacs

Navi Mumbai, Maharashtra

Posted:2 weeks ago| Platform: Indeed logo

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Skills Required

test monitoring reporting mobile frequency drive communication escalation report trading resolve automation management logical reasoning code learning development

Work Mode

On-site

Job Description

DEMNavi Mumbai

Posted On

23 Jun 2025

End Date

22 Aug 2025

Required Experience

0 - 1 Years

Basic Section

No. Of Openings

Designation

Trainee Test Engineer

Closing Date

22 Aug 2025

Organisational

MainBU

Cloud

Sub BU

DEM

ParentCC

COGS

CostCenter

COGS

Legal Entity

QualityKiosk Technologies Private Limited

Legal Entity Location

Navi Mumbai

Country

India

Region

India

State

Maharashtra

City

Navi Mumbai

Working Location

Ghansoli

Client Location

Skills

Skill

MONITORING

COMMUINCATION

Highest Education

B.TECH/B.E

CERTIFICATION

NON MANDATORY

Working Language

ENGLISH

JOB DESCRIPTION

JD No.

SM-TTE

Role

Operations Monitor Engineer

Position/ Designation

Trainee Test Engineer

Reporting to

Team Lead

Position Statement / Purpose:

Operations Monitor Engineer will monitor the performance and availability of the Web and Mobile application for our client as per predefined frequency. This role shall drive through application monitoring in order to provide good customer experience.

Key Deliverables (Key Result Areas):

Application Monitoring
Sanity Check
Communication Skills
Escalation Process
Working Effectively on Timely Alerts
Task Management

Key Responsibilities (Job Description):

Application Monitoring:
It involves monitoring the performance and availability of web and mobile applications and report if any issues observed directly route to relevant stakeholders (Internal and External).
Sanity Check:
This involves supporting applications for all domains like Banking, Insurance, Mutual Funds, Ecommerce, Depositories, Trading and Securities.
Effective Communication:
Proactive and prompt communication with clients to resolve their queries quickly and accurately.
Escalation Process:
Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure.
Working Effectively timely alert:
All the failures captured by automation should be analysed and raised to respective stake holders in timely manner.
Task Management:
Job demands efficient task management with good Analytical, Logical Reasoning Skills with Smart and quick thinking.

Key Performance Measures and KPIs:

Defects Handling
Average Handling Time
- Timely Escalation to the client
- No Client Complaints and Internal defects
- Accuracy and Completeness
- Effective Communication with internal and external stake holders

KPIs –

Performance
Quick Thinking along with managing multiple tasks
Highlight and raise alert in the stipulated time
No internal & external compliant defect
Monitoring and meeting SLA
Correctness of Transaction
Adherence of the process defined.

Organizational Process Adherence
Timely Applying leaves
Maintaining office decorum
Following code of conduct policy

Skills Enablement
Refresher Sessions
Learning & Development certifications
Attending Enhancement Session by learning & development team
Attending Learning & development sessions organized by the team

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