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1.0 - 3.0 years
1 - 2 Lacs
Kolkata
Work from Office
Candidates have to deal with clients and have to sell our tour packages, Must have exp of min 1 yr in Selling International and Domestic Holiday Packages Shift: 10am to 7pm Mon to Sat Working Salary – 15k to 20k + incentives Call HR at 7439594840 Required Candidate profile • Must be punctual. • Must have sales experience in the tour and travel sector. • Must be loyal and faithful,
Posted 2 months ago
2 - 5 years
12 - 17 Lacs
Chennai
Work from Office
locationsSHELL CENTRE CHENNAI posted onPosted 22 Days Ago time left to applyEnd DateMay 24, 2025 (7 days left to apply) job requisition idR175392 , India Job Family Group: Discipline Engineering Worker Type: Regular Posting Start Date: April 24, 2025 Business unit: Experience Level Early Careers About The Role What's the role We are seeking an experienced Advanced Process Control (APC) Engineer to join our team at Shell Chennai, TAS organization. The ideal candidate will have proven years of experience in the oil and gas sector, with a strong background in APC implementation. This role will be part of the PACO TOMship under Production Optimization GMship, focusing on process automation, control, and optimization. The job will be remote work mostly with some site travel (10-20% annually). Work timings- General, Morning & Evening shifts depending on asset location. What you'll be doing Support Shell assets in Design, develop, implement and monitoring of advanced process control strategies to optimize production processes. Contribute to Shells E2E optimization initiatives by implementation and monitoring of APC on PACE tool in various downstream processes (CDUs, HCUs etc.) using Shell recommended approach Monitor and maintain APC systems in various Shell assets to ensure optimal operation. Collaborate with cross-functional teams to identify and solve process control issues. Network with counterparts and other levels of organization across the different operating units, data centers and develop external networks with global Shell assets and subject matter experts Develop competencies within the APC and process control team, improve ways of working with Shell assets, involve in quality improvement initiatives and support team members on projects to enhance their technical knowledge What you bring Preferably with a bachelors or masters degree in in chemical engineering, process engineering, or a related field Proven relevant experience in the oil and gas sector, with a focus on APC implementation. Strong knowledge of process automation, control, and optimization (PACO). Experience in DCS skills related to APC pre commissioning activities e.g. Honeywell, Yokogawa, Emerson etc. Experience of working as a technologist, process control and automation is preferable. Proficiency in APC software and tools, PACE, SMOC, DMC, Profit Suite/RMPCT or relevant Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Ability to work in a fast-paced and dynamic environment. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. Youll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity and respect for one another. Youll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programs. Shell in India Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalization, and business operations. Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country. Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities. Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet Indias growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure. Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processespioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector. We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar - DISCLAIMER: Please noteWe occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Posted 2 months ago
2 - 7 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Bulk Hiring for experienced Travel Sales Consultant Min 1 year ppc sales calls Location-Gurgaon/Delhi/Noida Salary upto 70K + incentives Email PPC/META Calls exp mandatory Share CV EMAIL hiringtalent2424@gmail.com Required Candidate profile Share CV EMAIL hiringtalent2424@gmail.com
Posted 2 months ago
1 - 6 years
4 - 9 Lacs
New Delhi, Faridabad, Gurugram
Work from Office
Location : Udyog Vihar -I Salary upto 75k Must have atleast 1-2 years of experience in Cruise Sales Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent Communication skills Time management and organisational skills to prioritise tasks and maintain efficiency. Perks and benefits unlimited incentives
Posted 2 months ago
5 - 10 years
6 - 8 Lacs
Hyderabad
Work from Office
Job Title: Holidays Manager Location: Hyderabad (On-site only) Experience Required: Minimum 5 years in Holiday Planning/Travel Operations Role Overview: We are seeking an experienced and dynamic Holidays Manager to lead our holidays division. This is a full-time, on-premise position based in Hyderabad . Candidates must have a strong background in curating personalized travel experiences and managing holiday operations across domestic and international destinations. Key Responsibilities: Team Leadership: Manage and mentor a team of travel associates and junior staff. Trip Curation: Design and tailor holiday packages based on client preferences and profiles. On-Trip Support: Provide real-time assistance to clients during their travels. Client Relations: Handle client concerns professionally and de-escalate issues efficiently. Quality Control: Review and approve itineraries created by junior team members, ensuring accuracy in hotel bookings, transport, and overall experience. Vendor Management: Build and strengthen partnerships with both new and existing suppliers. Payment Coordination: Ensure timely payments to vendors and collect client dues on time. Process Improvement: Identify and implement processes to improve overall business functions and operational efficiency. Destination Expertise: Maintain up-to-date knowledge of travel destinations within India and globally. Group Travel: Accompany and manage travel groups when required. Documentation: Prepare proposals and reports using MS Word, Excel, and PowerPoint. Costing: Accurately calculate costs and applicable taxes for each holiday package. Sales: Actively contribute to sales through consultative selling and closing. Hotel Bookings: Understand and manage end-to-end hotel booking processes. Tourism Board Collaboration: Liaise with national and international tourism boards for partnerships and promotions.
Posted 2 months ago
1 - 5 years
1 - 5 Lacs
Jaipur
Work from Office
Roles and Responsibilities Manage travel operations, including hotel bookings, flight tickets, and itinerary planning. Coordinate with clients to understand their requirements and preferences for holiday packages or tour packages. Process visa applications and provide guidance on documentation procedures. Handle customer inquiries via phone calls, emails, or in-person interactions. Maintain accurate records of transactions and updates in the system.
Posted 2 months ago
- 5 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Inter. Voice Process Grad./ Fresh/UG with 6 months of International BPO exp. can apply Excellcent communication skills required Salary upto 41 k ctc + incentives 5 days working Grad + International BPO Experience Required Required Candidate profile Contact HR AKRITI 8800061856(WhatsApp)-Share me your Resume On the same Number
Posted 2 months ago
2 - 6 years
3 - 7 Lacs
Gurugram
Work from Office
Role & responsibilities We are looking for a full-time Travel Consultant (Outbound Sales) for our Gurgaon office. As a Travel Consultant, you will be responsible for planning, organizing, and selling tour packages, both domestic and international, to seniors and other customers. You will develop new clients, provide quotes, and create itineraries. Your focus will be on customer satisfaction and maximizing sales. Qualifications Excellent verbal and written communication skills in English and Hindi. Extensive knowledge of domestic and international travel packages, cruises, flights, hotels, and travel insurance. Ability to provide quotations, create itineraries, and manage and follow up on bookings. Prior experience in sales and customer service. Must be able to work well in a team environment and be able to multitask. Bachelor's degree in Tourism or a related field preferred. Preferred candidate profile Someone who loves talking and doing sales Extrovert and Self Getter Hard core Team player Solution Oriented Travel Industry Background
Posted 2 months ago
2 - 7 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Dear Aspirants, Share CV Call/Whats app - 8368904214 Travel Consultants(US/UK/SPANISH Bilingual) Min 2 years experience in US travel sales process, excellent communication. Location-Gurgaon/Delhi/Noida Max salary of 65k plus incentives Required Candidate profile Share CV Call/Whats app - 8368904214
Posted 2 months ago
1 - 4 years
3 - 5 Lacs
Gurugram
Work from Office
Role & Responsibilities: Interact with potential customers to understand their travel requirements. Suggest personalized travel itineraries and recommend suitable packages. Convert leads into confirmed bookings through effective sales techniques Coordinate with suppliers (hotels, transport, etc.) to ensure smooth travel arrangements. Manage the end-to-end travel process from inquiry to post-trip support. Maintain accurate records of leads, follow-ups, and conversions in the CRM. Consistently work towards meeting and exceeding monthly sales targets. Preferred Candidate Profile: Graduate in any discipline (MBA in Sales/Marketing is an added advantage). 12 years of experience in sales, preferably in the travel or hospitality sector. Strong verbal and written communication skills in both English and Hindi . Confident, proactive, and target-oriented personality. Passionate about travel and customer service. Familiarity with travel destinations and itinerary planning is a plus.
Posted 2 months ago
- 5 years
2 - 5 Lacs
Mumbai, New Delhi, Jaipur
Work from Office
Job Title: Business Development Executive Company: Ritco Travels & Tours Pvt Ltd Location: Delhi - Nehru Palace, Mumbai- Fort & Jaipur. Job Summary: We're looking for two highly motivated and skilled Corporate Sales Executives to drive business growth and expand our corporate client base. As a Corporate Sales Executive, you will be responsible for developing and executing sales strategies to acquire new corporate clients and build long-term relationships. Responsibilities: Identify and pursue new business opportunities with corporate clients Develop and maintain relationships with key decision-makers Conduct needs assessments and present customized solutions Negotiate and close deals to meet or exceed sales targets Collaborate with internal teams to ensure seamless delivery of services Requirements: 0-5 years of experience in corporate sales (preferably in the Travel Industry. Proven track record of meeting or exceeding sales targets Excellent communication, negotiation, and relationship-building skills Strong business acumen and industry knowledge Bachelor's degree or MBA About Us: Ritco Travels and Tours Private Limited have been persistently providing travel solutions to high profile institutions, corporate travellers and individual visitors from across the country. As a testimony to our quality services, Ritco Travels is recognized by IATA, IATO, TAAI and TAFI and Ministry of Tourism, Government of India. Ritco Travels offers comprehensive travel and tour services. It has four IATA approved locations and a sub-agent network of more than 1000. To consolidate its offerings, Ritco Travels has joined hands with leading airlines of the world like Air India, Emirates, Qatar Airways, Turkish Airlines, Lufthansa, British Airways, Indigo, Spice jet etc. to name a few, to provide its customers with best travel deals. Ritco Tours excels in providing holiday and leisure tours across India and abroad. Having a diverse portfolio of services like group travel, corporate tours, special interest tours, Services and cruises, Ritco Tours is the preferred tour services provider for corporate clients. With its large network of local offices and well equipped infrastructure, Ritco Tours embraces the importance of personalised care of guests, systematic and convenient scheduling and comprehensive tour plans with considerable assistance to help serve the customers better
Posted 2 months ago
1 - 6 years
2 - 5 Lacs
Thane, Navi Mumbai
Work from Office
Responsible to achieve daily / weekly / monthly targets as specified by the BM 2. Maintain & follow grooming standards as specified in the SOP Manual 3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual 4. Responsible to handle enquiries through Walk in, Telephonic, Email, City PSA & Travel Agents 5. Ensure that customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs 7. To maintain query turnaround time as per SOP 8. Initiate telesales calls for follow ups & closure of sales bookings 9. Responsible to coordinate with service team for post-sale process 10. Maintain Daily Sales Report 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction 13. Adhere to company policy and systems 14. Ensure zero monetary losses by cancellation of liabilities and timely collections
Posted 2 months ago
12 - 16 years
11 - 15 Lacs
Gurugram
Work from Office
Key Responsibilities: 1. Sales Strategy and Leadership: - Develop and execute a comprehensive sales strategy that aligns with the company's objectives, focusing on B2B market. - Lead, motivate, and manage the sales team to drive revenue growth, increase market share, and achieve sales targets. - Liaising with travel agents and bring new business for the company. - Establish sales goals and KPIs, tracking performance and implementing corrective actions as needed. - Develop strong relationships with key clients, travel agencies, and strategic partners to expand the business. - Analyse market trends, customer insights, and competitor activity to adjust sales strategies and identify new growth opportunities. 2. Operations Management: - Oversee all operational aspects of the travel business, ensuring smooth execution of day-to-day activities, from bookings to post-trip support. - Manage the coordination of travel logistics, including transportation, accommodations, and customer service. - Implement operational processes and best practices to streamline workflows and improve efficiency across sales, bookings, and customer service teams. - Ensure compliance with industry regulations, safety protocols, and internal company policies. - Monitor key performance indicators (KPIs) related to operations and make data-driven decisions to improve service delivery and cost management. 3. Customer Experience and Service Delivery: - Ensure the highest standards of customer service across all touchpoints, from pre-booking consultations to post-trip feedback. - Oversee the resolution of customer complaints and issues, ensuring a quick and effective resolution to maintain customer satisfaction and retention. - Collaborate with marketing and product teams to tailor offerings based on customer preferences and market demand. - Continuously evaluate and improve the customer journey to enhance satisfaction, loyalty, and repeat business. 4. Team Leadership and Development: - Lead and inspire a multidisciplinary team, including sales, operations, customer service, and logistics staff. - Foster a collaborative and high-performance team culture, encouraging accountability, innovation, and growth. - Develop training programs and continuous learning opportunities to ensure the team stays current with industry trends, technology, and customer expectations. - Conduct performance reviews, provide coaching, and ensure staff are equipped with the tools and knowledge to succeed. 5. Vendor and Supplier Management: - Build and maintain strong relationships with travel suppliers, including airlines, hotel chains, tour operators, and other service providers. - Negotiate competitive contracts and pricing with suppliers while ensuring high service quality and reliability. - Evaluate vendor performance regularly to identify areas for improvement or opportunities to optimize costs and service offerings. - Ensure that supplier and vendor agreements comply with regulatory and company standards. 6. Financial Oversight and Budget Management: - Develop and manage budgets for both the sales and operations departments, ensuring financial targets and profitability goals are met - Implement cost-control measures and identify opportunities for improving operational efficiencies without compromising quality. - Analyze financial and operational data to make informed decisions and report on key metrics to senior leadership. 7. Cross-Functional Collaboration: - Collaborate with the marketing, finance, IT, and product teams to ensure seamless operations across all functions. - Work closely with senior leadership to contribute to the strategic planning and growth of the travel division. - Drive cross-functional initiatives that enhance the overall customer experience, operational efficiency, and market position.
Posted 2 months ago
2 - 7 years
2 - 7 Lacs
Dehradun, Gurugram
Work from Office
Call/whats app 9564899005 Travel Consultant -Immediate joiners Minimum 1 year experience in US travel process is must Good communication. Candidate who stays in Dehradun only can apply. Location-Dehradun Salary upto 50K + Unlimited Incentives Required Candidate profile Call/whats app 9564899005
Posted 2 months ago
2 - 7 years
2 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Share CV Call/Whats app - 9060745209 Hiring Travel Consultants Min 2 years experience in US travel process, excellent communication. Sell Flight tickets and manage travel sales Location-Gurgaon/Delhi/Noida Max salary of 70k plus incentives Required Candidate profile Share CV Call/Whats app - 9060745209
Posted 2 months ago
1 - 6 years
9 - 12 Lacs
Gurugram, Delhi / NCR
Work from Office
Hi all, Hiring Female Team Leader (Travel) Should hv worked as team leader in travel process Flight sales/Cruise Booking Minimum 2 yr exp must Salary upto 1 LAC Location Gurgaon Immediate joiners needed Required Candidate profile Watsapp details to HR Mamta - 9903044494 Email - wipro.msingh@gmail.com
Posted 2 months ago
2 - 6 years
3 - 5 Lacs
Mumbai
Work from Office
Role & responsibilities RESPONSIBILITIES & DELIVERABLES: Sales - Client advising, Itinerary planning, Resources identification, Pricing, Negotiations etc. TourResources Booking - Booking the finalized resources train / flight / transportation / accommodation / guides / activities etc. TourCoordination - Ensuring smooth coordination with the vendorsand travellers pre-departure, ontourand post-tour Exploring and building varioustourresources (Accommodations and various service providers / vendors) and newtouritineraries Maintaining connections with travellers using Emails / Social Media / WhatsApp / Calls / Webinars etc. New products & Existing Products - Create new products or improve existing ones, which helps the company effectively meet consumer's needs. Assess competitors product, identify key requirements for products or upgrades. Research the market to understand market dynamics, competitors & customer preferences. Ready reckoners Understanding the needs of target audience & curating accurate & relevant content for the ready reckoners. The product developer is responsible for ensuring that the ready reckoners are regularly updated to reflect the latest information. Product Developer should develop a distribution strategy to ensure that the resource reaches its intended users. Rate sheets Working on pricing structure for various services & packages offered to customers. Using it as a marketing tool by providing competitive prices or special offers to customers. SIC tours - The product developer is responsible for designing these tours, including selecting destinations, crafting itineraries, and choosing activities that cater to a diverse group of travellers. Must liaise with various suppliers such as transportation companies, tour guides, attractions, and accommodations to negotiate contracts and ensure seamless coordination for the SIC tours. Must balance the quality of services with the affordability of the tour packages. The product developer has to collaborate with the marketing team to develop promotional materials, target relevant market segments, and utilize various marketing channels to reach potential customers. Finally, the product developer should continually evaluate the performance of SIC tours, analyse market trends, and identify opportunities for innovation and differentiation to stay competitive in the dynamic tourism industry. Vendor Management - Working on building new vendors –Establish clear Service level agreements with vendors, outlining expected service levels, response times, and performance metrics. Contract Negotiations –Negotiate contracts and service level agreements with vendors to establish terms, conditions, and expectations. Clearly define deliverables, pricing, payment terms, and cancellation policies. Vendor performance reporting -Define key performance indicators (KPIs) for vendor performance. Implement reporting mechanisms to track and analyse vendor performance against established metrics. Vendor & Resources planning - Working on building new vendors, Contract Negotiations, Vendor performance reporting. Content Development – Creating a content bank of photos, videos & articles regarding all the tourism products that we operate. Preferred candidate profile Attributes: Male/ Female – Age 30 to 40 Confident and composed Willing to learn new things Organized with attention to details Good Communication Skills – Oral / Email writing / social media writing Good customer service skills MSofficeskills IMPORTANT: Minimum of 1 to 3 years’ experience intourism Sales & Operations. Full time job Job location: Mulund West Probation for 3 months Monday to Saturday 10 am to 7 pm. Sunday off. Monthly All Saturday’s Half Days – 10am to 3:30pm Salary - As per currently drawn and industry standards. Our preferred bracket is25k - 40k per month
Posted 2 months ago
10 - 20 years
12 - 15 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Work from Office
Requirements: Proven experience of 10+ years in Travel Operations including Account Management, General Operations, Visas, Destination Management and Airline Ticketing Experience in domestic and international travel, especially for groups / packages VISA processing knowledge and experience for the USA, Europe, UK, Asia, Australia etc. Knowledge of international travel regulations, customs and currencies Working knowledge of ERP softwares for Travel Operations Management; CTM/GDS solutions Prior experience in leading teams of at least 5 members is mandatory. Candidate location should be Delhi/NCR / Mumbai / Bangalore / HyderabadRole & responsibilities Preferred candidate profile
Posted 2 months ago
3 - 7 years
7 - 9 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle / generate leads Determine requirements of a client and advise them of possible options Booking end to end flight tickets, ground transport, meeting venues, leisure travel and other services Engaging in active negotiations and closing of orders from Individual and corporate clients Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Preferred candidate profile Minimum 3 years of work experience Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems Proficiency in English; knowledge of Kannada and Hindi is an added advantage Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crisis
Posted 2 months ago
1 - 4 years
2 - 6 Lacs
Ghaziabad
Work from Office
- converting leads into sale - generating profit for the organization - Talking to cleints and explaining regarding offers and packages - Should be able to coordinate with the suppliers and various hotels and B2B companies - Should have knowledge of travel products, ticketing, Hotels - Minimum 1 year experience in Travel Sales
Posted 2 months ago
3 - 7 years
7 - 10 Lacs
Kolkata
Work from Office
Job TitleSales(International tour,Longhaul) Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 3-7 years Gender Male Job Details Candidates have to sell international tour package.It will be B to C sales.Minimum 3 years experience required. Salary Per Year 30-35k/month Apply Now
Posted 2 months ago
1 - 6 years
1 - 4 Lacs
Kolkata
Work from Office
Adeeba Tour and Travels Location -Kolkata Shift: 10am–7pm, Sunday off. Salary: 15k–25k + incentives. Need 1+ yr exp. in travel sales, good English. Call: 9433015422
Posted 2 months ago
2 - 4 years
3 - 5 Lacs
Mumbai
Work from Office
Handle GDS-based travel bookings, manage ticketing issues, achieve sales targets, resolve client queries, and support team operations in a fast-paced travel environment
Posted 2 months ago
1 - 6 years
3 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Min 1-year experience in international Travel Sales Process Into PPC campaign (Voice Process) Need only immediate joiner with Travel sales exp(PPC call and US Hotel /Cruise/ Flight sales experience is required} call / whatsapp - 8512850830 Required Candidate profile Interested Call priyanka or Whstsapp @8512850830 Working Days:5 days Both Side Cab + Meal delhi / noida / gurgaon
Posted 2 months ago
1 - 6 years
2 - 5 Lacs
Gurugram
Work from Office
About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.
Posted 2 months ago
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